Application Support Analyst Jobs in Bothell, WA (NOW HIRING)

Description
This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Practice Support - Social Media Collections and Relativity Analyst to join our team in our Seattle, Portland, Los Angeles, San Francisco, New York City, or Washington D.C. offices.
This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices.
The Practice Support Social Media Collections and Production Analyst ("Analyst") plays a key part in delivering eDiscovery and litigation technology support to legal teams at Davis Wright Tremaine. Analysts apply technical knowledge and operational expertise across multiple aspects of the eDiscovery workflow, including data hosting, document review workflows, early case assessment, document productions, and the use of litigation support technologies.
As an integrated member of the Practice Support Department, the Analyst assists in delivering a broad range of practice support services using the firm's litigation technology platforms, including Relativity and other supporting tools. Analysts provide technical support to case teams, assist with the preparation and management of review environments, and help implement workflows that enable efficient document review and production. Analysts collaborate with colleagues, Practice Support Project Managers, and legal teams to identify and develop solutions to technical issues involving litigation support technologies and processes. They may also assist in implementing advanced features within litigation platforms, preparing review workspaces, and supporting document review and production workflows.
At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.
On a typical day you will:
Platform (Relativity) Support

• Support the use and administration of the firm's Relativity environment and related litigation support tools, including:
• Creating and configuring firm-standardized workspaces for case teams
• Assisting with document ingestion and preparation for review
• Manipulating and managing load files and associated metadata

• Creating custom views, layouts, and fields to support document review workflows
• Assisting with document searching, filtering, and data organization
• Preparing document productions and exporting final deliverables
• Performing quality control procedures for work performed within the platform
• Assisting with troubleshooting platform or workflow issues encountered by case teams
• Assist with advanced Relativity features and workflows, including:
• Email threading and analytics tools
• Near-duplicate identification and conceptual analytics
• Development and refinement of search criteria and reporting
• Preparation and support of document review workflows
• Security access settings and user permissions
• Use of dashboards, Excel, and other analytical tools to evaluate document sets

Social Media Website/Webpage Collections and Captures Support

• Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer/WebPreserver, or other solutions to capture social media (e.g., Twitter, Facebook, Instagram, TikTok, etc.) and/or website/webpage content as identified and directed by case teams and/or DWT professional staff
• Ensure metadata and content of captured information is concise, clear, and easily reviewable for potential use as evidence and/or exhibits

Department Support

• Track and manage projects and enter time for work completed
• Actively participate the firm's practice support central queue to ensure coverage for all firm practice support requests
• Act as end-user interface to provide helpful insight with questions related to data processing, IPro, Relativity and/or other litigation support-related topics
• Work with legal teams and Practice Support Project Managers to define parameters on projects and provide input and feedback related to data processing projects
• Understand, contribute, improve, and evangelize department practices and procedures
• Harness creativity and collaboration with team members to innovate and solve litigation support challenges
• Dedication to self-education regarding eDiscovery industry news, technologies, including those specific to data processing and data types, and other practice support topics
• Work as a key member of the practice support department to improve firm-wide procedures and practices across the firm

Join us if you have:

• Demonstrated knowledge and experience with litigation support technologies, with emphasis on Relativity
• Working knowledge of litigation support applications including document databases, hosted review platforms, transcript management tools, trial presentation tools, and document production workflows
• Strong organizational and technical skills related to document searching, review workflows, and document productions
• Proficiency with Microsoft Office Suite and strong attention to detail and quality control
• Strong written and verbal communication skills
• Ability to analyze technical issues and develop practical solutions
• Initiative and positive attitude with the ability to anticipate issues and respond thoughtfully
• Strong problem-solving skills and attention to detail
• Ability to manage multiple tasks and shifting priorities in a deadline-driven environment
• Ability to work independently with minimal supervision while contributing effectively as a team member
• Ability to collaborate effectively with attorneys, vendors, and colleagues
• Familiarity with social media or web capture tools (e.g., Page Vault, X1 Social Discovery, WebPreserver) considered a plus
• Relativity certifications considered a plus
• Bachelor's or Associate's degree and 3+ years of related work experience, or equivalent combination of education and experience

Who We Are
Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.
What's in it For You?
DWT offers competitive compensation in addition to ample benefits including but not limited to:

• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution

This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.
Washington State
The annualized salary range for this position in Washington is $113,000 to $129,000. Actual pay will be adjusted based on the candidate's education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
California
The annualized salary range for this position in Los Angeles is $113,000 to $129,000; and in San Francisco is $122,000 to $142,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
New York
The annualized salary range for this position in New York City is $122,000 to $135,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
District of Columbia
The annualized salary range for this position in Washington D.C. is $107,000 to $131,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success. Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement. Learn more about the firm's commitment to DEI here:www.dwt.com/dei.
Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email [email protected].
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