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Application Support Analyst Jobs in Bothell, WA (NOW HIRING)

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

* Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

HD Fowler Company

ERP Tech Analyst

Bellevue, WA · Hybrid

$37.98 - $47.60/hr

The role blends technical troubleshooting, application support, business analysis, and End Users service. Key Responsibilities * Provide firstlevel and secondlevel technical support for Acumatica ERP ...

Lindblad Expeditions

Fleet IT Support Analyst

Seattle, WA · Remote

$38.70 - $41.83/hr

... support requests using Jira, ensuring adherence to SLAs and proper ticket prioritization * Analyze ... in application materials based on available information. These tools assist our recruitment team ...

New

TecTammina

Tier 3 Support Engineer

Redmond, WA · On-site

Well Versed in Support process methodologies and escalation hierarchies Analyse live-site issues ... Application Support and troubleshooting Experience with monitoring tools Experience with C#, .Net, ...

PactFi

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

... in application engineering, data migrations, product analytics, and support engineering in ... consulting, professional services, FinTech, or enterprise SaaS * Proficient in AI-assisted ...

PactFi

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

... in application engineering, data migrations, product analytics, and support engineering in ... consulting, professional services, FinTech, or enterprise SaaS * Proficient in AI-assisted ...

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Showing results 21-40

All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Bothell, WA

Application Support Analyst information

See Bothell, WA salary details

$17

$43

$78

How much do application support analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for application support analyst in Bothell, WA is $43.93, according to ZipRecruiter salary data. Most workers in this role earn between $32.79 and $50.00 per hour, depending on experience, location, and employer.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Bothell, WA?

For Application Support Analyst jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Application Support Analyst jobs in Bothell, WA look for?

The top searched job categories for Application Support Analyst jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Application Support Analyst jobs?

Cities near Bothell, WA with the most Application Support Analyst job openings:

Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $91,380 per year, or $43.9 per hour.

IT Support Analyst

ICONIX Waterworks

Snohomish, WA

$28 - $33.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

  • Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions
  • Takes responsibility and is accountable for support tickets until completion and the client is satisfied with the level of service
  • Responds to users’ requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards

Whatever your role, you will make a difference here

  • Ability to translate business needs into technology solutions
  • Ability to gather business requirements and translate to technology solutions
  • Ability to work independently as well as in a team environment
  • Demonstrated proficiency in working in a fast-paced business
  • Possess excellent communication skills, both written and oral
  • Possess effective communication and analytical problem-solving skills, for effective work with stakeholders

  • High School Diploma or equivalent. Diploma/Certificate/Degree in Information Technology or related field preferred.
  • Experience using Dynamics NAV and understanding of concepts in networking (LAN/WAN), Windows servers, Virtualization, VDI deployment, Active Directory
  • Demonstrated experience using Windows operating systems and Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet browsers (Chrome, Explorer, etc.).
  • Knowledge of and ability to operate all hardware and software in use within the enterprise
  • Adept with current desktop deployment imaging technologies and concepts
  • Valid driver’s license and passport
  • Familiarity in use of Help Desk ticketing systems

This is a place where you will be empowered to do your best work.
We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.

  • Base Rate: $28 - $33.50 per hour, DOE
  • Employee Incentive Plan (Annual Bonus)*
  • Generous vacation/paid time-off allowance (15+ days per year starting and 12 paid holidays)
  • Flexible health benefit plans (medical, dental, vision, ancillary)
  • 401(k) plan with employer matching
  • Education assistance
  • Professional development
  • Scholarship program
  • Flexible work arrangements
  • Referral bonuses
  • Employee discount programs
  • Comprehensive employee assistance program

*For eligible employees.

Ready to build your career and realize your full potential? Apply now and join the flow! 


ICONIX is an independent waterworks partner that offers an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities across the West Coast of the United States and Texas that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.


ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group


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