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Application Support Analyst Jobs in Bothell, WA (NOW HIRING)

Range

Support Analyst

Bellevue, WA · On-site

About the role We're seeking a skilled Support Analyst with 3-5 years of experience to provide exceptional support for our members. You'll troubleshoot technical issues, collaborate with cross ...

Pyramid IT

Support Analyst 3

Redmond, WA

Staff Augmentation Lifecycle IT solutions o Application Development & Support o Outsourced Testing ... Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

* Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

Tech Tammina

Tier 3 Support Engineer

Redmond, WA

Well versed in Support process methodologies and escalation hierarchies Analyse live-site issues ... Application Support and troubleshooting Experience with monitoring tools Experience with C#,.Net, ...

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Application Support Analyst information

See Bothell, WA salary details

$17

$43

$78

How much do application support analyst jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for application support analyst in Bothell, WA is $43.93, according to ZipRecruiter salary data. Most workers in this role earn between $32.79 and $50.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What job categories do people searching Application Support Analyst jobs in Bothell, WA look for? The top searched job categories for Application Support Analyst jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Application Support Analyst jobs? Cities near Bothell, WA with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Bothell, WA as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $91,380 per year, or $43.9 per hour.
Support Analyst

Support Analyst

Range

Bellevue, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Range is creating AI-powered solutions to eliminate financial complexity for our members. We're transforming wealth management through the perfect blend of cutting-edge technology and human expertise. We're obsessed with member experience! We've built an integrated platform that tackles the full spectrum of financial needs-investments, taxes, retirement planning, and estate management-all unified in one intuitive system.
Backed by Google's Gradient Ventures and Cathay Innovations, we're in hyper-growth mode and looking for exceptional talent to join our starting lineup. Every Ranger at this stage is shaping our culture and way of life-from former CEOs and startup founders to experts from leading hedge funds and tech companies.
If you're ready to build something that truly matters in financial services, bring your talent to Range. Here, you'll make a genuine impact on how people manage their financial lives while working alongside a team that celebrates wins, makes big decisions, and blazes new trails together.
About the role
We're seeking a skilled Support Analyst with 3-5 years of experience to provide exceptional support for our members. You'll troubleshoot technical issues, collaborate with cross-functional teams, and deliver member satisfaction in a fast-paced startup environment.
This role is based in Bellevue. Employees hired for this position will work in the office Monday-Friday. If you are not currently located in one of these areas, your willingness to relocate will be a contingency for employment.
Range Support Team Mission Statement
We deliver an exceptional Range experience to members by quickly solving problems, eliminating bugs, leveraging AI tools to elevate quality, and turning member feedback into impactful product improvements.
What you'll do with us
  • Assist our members with questions on how to use the Range platform
  • First line of defense on technical issues they are experiencing
  • Figure out the member's problem quickly and effectively offer the right solution
  • Create and maintain a knowledge library of how Range works
  • Maintain success metrics and data as directed
  • Be an active part of a collaborative team and share best practices
  • Refine our customer-facing AI agent to scale support
  • Leverage AI tools to uplevel your daily output

What will set you apart
  • 3-5 years of experience in a support or technical role; SaaS startup or FinTech experience preferred
  • Strong problem-solving and written communication skills
  • BS or BA preferred
  • Experience using financial services technology
  • An interest in the tech industry and/or consumer fintech experience

Benefits
  • Comprehensive health coverage: Medical, dental, and vision
  • 401k plan
  • Technology allowance
  • PTO
  • Top of Market Pay
  • Paid parental leave

Range is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve.

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