ZipRecruiter

Log In

1

Application Support Analyst Ii Jobs in Decatur, GA

4pconsultinginc

New Business Analyst II

Atlanta, GA · On-site

$67K - $85K/yr

New Business Analyst II Location: Atlanta, GA Hybrid and Seldom Travel Contract: 3 Years Client ... Support long-term business planning and roadmap development. Client & Partner Engagement

BizOptimize

Be Seen First

EHR Systems Support Analyst - HL7 / Healthcare IT

Atlanta, GA · On-site

$65/hr

This role combines application support, business analysis, troubleshooting, system administration, healthcare workflow analysis, vendor coordination, and technical support. The strongest candidates ...

New

Dlapiper

Litigation Support Analyst

Atlanta, GA · Hybrid

$46.15 - $73.38/hr

Processes ESI through sophisticated technology application for data analysis, such as Clearwell ... Minimum Years of Experience * 2 years' experience in litigation technology support to include the ...

nLeague

ArcGIS Developer 2

Atlanta, GA · On-site

The candidate will have application programming/development, implementation, and support experience ... The Enterprise GIS team is composed of a support analyst, 2 ArcGIS developers, 2 System ...

City of Atlanta

Financial Analyst II

Atlanta, GA

$68K - $75K/yr

Department of Grants and Community Development Financial Analyst II Posting Expires: September 18 ... The COA is prepared to modify or adjust the job application process or the job or work environment ...

City of Atlanta

Financial Analyst II

Atlanta, GA · On-site

$68K - $75K/yr

Department of Grants and Community Development Financial Analyst II Posting Expires: September 18 ... The COA is prepared to modify or adjust the job application process or the job or work environment ...

4pconsultinginc

Data Analyst II

Forest Park, GA · On-site

Forest Park, GA Contract- 15 Months Client- Southern Company Services Position Overview The Data Analyst II supports TSS Engineering by developing and maintaining data-driven tools, dashboards, and ...

previous page

Showing results 41-60

All JobsApplication Support Analyst Ii JobsApplication Support Analyst Ii Jobs in Decatur, GA

Application Support Analyst Ii information

See Decatur, GA salary details

$15

$38

$68

How much do application support analyst ii jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for application support analyst ii in Decatur, GA is $38.37, according to ZipRecruiter salary data. Most workers in this role earn between $28.65 and $43.65 per hour, depending on experience, location, and employer.

What does an Application Support Analyst II do?

An Application Support Analyst II is responsible for providing advanced technical support and troubleshooting for software applications used within an organization. They address complex user issues, monitor application performance, and collaborate with development teams to resolve recurring problems. Additionally, they may help with system upgrades, user training, and documenting solutions to common issues. This role typically requires strong analytical skills, knowledge of relevant software systems, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as an Application Support Analyst II?

To excel as an Application Support Analyst II, you need strong analytical skills, troubleshooting abilities, and a solid understanding of software applications, typically backed by a degree in computer science or a related field. Familiarity with ticketing systems (such as ServiceNow or Jira), SQL databases, and ITIL frameworks is often required, along with relevant certifications like ITIL Foundation. Excellent communication, customer service orientation, and problem-solving skills help you effectively liaise with users and technical teams. These skills are critical for quickly resolving issues, maintaining system reliability, and ensuring user satisfaction in a fast-paced IT environment.

How does an Application Support Analyst II typically collaborate with other IT teams to resolve complex technical issues?

Application Support Analyst II professionals often work closely with development, infrastructure, and network teams to diagnose and resolve application issues that go beyond standard troubleshooting. This collaboration usually involves escalating incidents, participating in root cause analysis sessions, and providing detailed documentation of the problems encountered. Effective communication and a proactive approach are essential, as Analysts may need to translate technical details for non-technical stakeholders and ensure timely resolution to minimize business disruption. Building strong relationships with cross-functional teams can also open up opportunities for career growth and exposure to broader technical environments.

What is the difference between Application Support Analyst II vs Application Support Specialist?

AspectApplication Support Analyst IIApplication Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like HDI Support Center or ITIL often preferredBachelor's degree or equivalent; similar certifications often valued
Work EnvironmentCorporate IT support teams, help desks, technical support centersHelp desks, customer support centers, internal IT teams
Employer & Industry UsageFinancial services, healthcare, technology companiesRetail, manufacturing, service industries
Common Search & ComparisonYesYes

The main difference between an Application Support Analyst II and an Application Support Specialist lies in their roles' scope and complexity. The Analyst II typically handles more complex issues, performs deeper troubleshooting, and may have additional responsibilities like system monitoring or minor configuration tasks. Both roles require similar educational backgrounds and certifications, and they are commonly found in corporate IT support environments across various industries.

What cities near Decatur, GA are hiring for Application Support Analyst Ii jobs?

Cities near Decatur, GA with the most Application Support Analyst Ii job openings:

Stack Application Support Developer

Atlanta, GA • On-site

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$55 - $60/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Job Overview:

Pay Range: $55.00hr - $60.00hr

Requirement/Must Have:

  • Strong hands-on experience with Microsoft SQL Server, including query tuning and database development.
  • Experience developing and supporting SSIS solutions.
  • Experience developing and supporting SSRS reports.
  • Proficiency in .NET / C# application development.
  • Experience with Angular and modern web application development.
  • Working knowledge of Microsoft Azure services and cloud-based application support.
  • Strong troubleshooting and problem-solving skills.
  • Ability to quickly learn new technologies and business processes.
  • Experience supporting production applications in a 24x7 environment.
  • Experience with Microsoft SQL Server (Database Development, Query Tuning, Stored Procedures).
  • Experience with SSIS (SQL Server Integration Services).
  • Experience with SSRS (SQL Server Reporting Services).
  • Experience with .NET / C# Development.
  • Experience with Angular.
  • Experience with Microsoft Azure.
  • Experience with Production/Application Support.
  • Experience with Troubleshooting & Incident Resolution.
  • Experience with Root Cause Analysis.

Responsibilities:

  • Provide production support for business-critical applications, including issue analysis, troubleshooting, and resolution.
  • Develop, maintain, and enhance applications using .NET and Angular.
  • Design, develop, and optimize SQL Server databases, stored procedures, and queries.
  • Build and maintain SSIS packages and SSRS reports.
  • Support and maintain applications hosted in Microsoft Azure.
  • Monitor application performance and proactively identify and resolve issues.
  • Collaborate with business users, developers, infrastructure teams, and vendors to resolve incidents and implement enhancements.
  • Participate in root cause analysis and continuous improvement initiatives.
  • Ensure timely communication of issue status, risks, and resolutions to stakeholders.

Nice to Have:

  • Experience in a 24x7 Support Environment.

Skills:

  • Microsoft SQL Server.
  • SSIS.
  • SSRS.
  • .NET.
  • C#.
  • Angular.
  • Microsoft Azure.
  • Application Support.
  • Troubleshooting.
  • Root Cause Analysis.

Qualification And Education:

  • Strong verbal and written communication skills.

Benefits:

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.


About Cynet Systems


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

View All Cynet Systems Jobs