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Application Customer Service Representative Jobs in California

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The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Be Seen First

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Customer Service Representative

Vista, CA · On-site

$16.50 - $22.50/hr

POSITION SUMMARY The Customer Service Representative (CSR) handles inbound telephone calls and ... Monitor and action the inbound ticket queue (Zoho Desk or similar application), routing requests ...

Customer Service Representative Fastsigns of Encinitas is hiring for a Customer Service ... Your application will go directly to the franchisee, and all hiring decisions will be made by the ...

Customer Service Representative FASTSIGNS #69905 is hiring for a Customer Service Representative to ... Your application will go directly to the franchisee, and all hiring decisions will be made by the ...

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

Customer Service Representative

Encinitas, CA · On-site

$17.25 - $23.25/hr

Fastsigns of Encinitas is hiring for a Customer Service Representative to join our team! Benefits ... Your application will go directly to the franchisee, and all hiring decisions will be made by the ...

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Application Customer Service Representative information

How to write an application for an application customer service representative job?

To apply for an application customer service representative position, prepare a professional resume highlighting relevant communication, problem-solving skills, and experience with customer support tools. Write a clear cover letter expressing your interest, relevant skills, and availability, and submit both through the employer's application portal or email as specified. Ensure your application is tailored to the job description and free of errors to improve your chances of selection.

Why are you applying for an application customer service representative?

Applying for an application customer service representative position involves providing support to customers through phone, email, or chat, often using customer relationship management (CRM) tools. The role requires strong communication skills, problem-solving abilities, and knowledge of company products or services to assist customers effectively. It is typically a full-time role with training on company-specific procedures and systems.

How to get hired as an application customer service representative?

To get hired as an application customer service representative, candidates should have strong communication skills, experience with customer support tools, and a good understanding of the company's products or services. Preparing a tailored resume highlighting relevant experience and demonstrating problem-solving abilities can improve chances. Many employers also require a high school diploma or equivalent and may conduct interviews or skills assessments during the hiring process.
What cities in California are hiring for Application Customer Service Representative jobs? Cities in California with the most Application Customer Service Representative job openings:

Customer Service Representative CSR

Dons Mobile Glass

Merced, CA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

Job Description:

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team receives extensive training and industry knowledge covering a broad scope of automotive, residential, and commercial glass products. Don’s Mobile Glass has stores throughout the Central Valley including Modesto, Manteca, Turlock and Merced with our corporate office and warehouse located in Modesto. The CSR must be able to provide coverage and be ready to work in any one of our stores or the corporate office as needed.

Duties/Responsibilities:

  • Ability to handle high volume telephone calls
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Handles all billing, daily invoicing and end of day processing for store
  • Contributes to team effort by accomplishing related results as needed
  • Prepare various reports by collecting and analyzing information
  • Must demonstrate company values including making a genuine effort to help our customers, finding answers to problems, taking accountability, following through with the task, and enjoying yourself along the way!
  • Other duties as assigned

Requirements:

  • Bilingual/Fluent in Spanish preferred
  • Excellent customer service potential
  • Strong communication skills
  • Computer skills that correspond to position needs
  • Must be able to adapt to a fast paced environment
  • Strong organizational skills
  • Ability to work flexible, full-time schedule (M-F) and rotating Saturdays
  • Ability to work out of any of our stores located in Modesto, Manteca or Turlock or the corporate office and take direction from various managers and senior staff
  • Non-smoking environment

Benefits Offered:

  • Medical Insurance
  • Dental/Vision Insurance
  • Group Life and AD&D Insurance
  • 401-K
  • Paid Holiday
  • Paid Vacation
  • Paid Sick Leave

Company Description

Don's Mobile Glass has 4 stores throughout the Central Valley including Modesto, Manteca, Turlock, and Merced. We are experts in automotive glass installation and repair, residential glass and commercial. We provide extensive training to those that want to learn the trade. We are customer oriented and enjoy giving back to the community. Established in 1960, we are a stable organization with many opportunities to advance.