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Apple Technical Support Jobs (NOW HIRING)

Apple

US-Technical Expert

Anchorage, AK · On-site

$38K - $48K/yr

As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Expert

Wauwatosa, WI · On-site

$36K - $45K/yr

As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Expert

Charleston, SC · On-site

$35K - $44K/yr

As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Expert

New York, NY · On-site

$41K - $51K/yr

As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Expert

Virginia Beach, VA · On-site

$35K - $44K/yr

As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Expert

Philadelphia, PA · On-site

$37K - $47K/yr

As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Minneapolis, MN · On-site

Apple is a leading technology company dedicated to providing exceptional customer experiences. As a Technical Specialist, you will offer technical support, troubleshoot issues, and educate customers ...

CultureFit

Technical Support Specialist

Erie, PA · Hybrid

As a Technical Support Specialist, you will work both remotely and onsite at client locations to ... Technical Skills Desktops, Laptops & Server o Microsoft Windows, Apple iOS, Office365, Windows ...

Encoura

Senior Technical Support Associate

$15/hr

Role Overview We are hiring Technical Support Advisors for our virtual contact center. In this role ... Apple products (MacBook, MacBook Air, MacBook Pro) PCs, Windows 11, and Microsoft Office * Proven ...

TEKsystems

Technical Support Analyst

Manhattan, NY

$25 - $30/hr

... support Apple iPhones used by staff, including MFA setup and mobile device configuration • ... Skills Technical support, Customer service, Desktop, Support, InTune, Windows, Service desk ...

Encoura

Senior Technical Support Associate

Austin, TX · Remote

$15/hr

Role Overview We are hiring Technical Support Advisors for our virtual contact center. In this role ... Apple products (MacBook, MacBook Air, MacBook Pro) PCs, Windows 11, and Microsoft Office * Proven ...

TEKsystems

Technical Support Analyst

Manhattan, NY

$25 - $30/hr

... support Apple iPhones used by staff, including MFA setup and mobile device configuration • ... Skills Technical support, Customer service, Desktop, Support, InTune, Windows, Service desk ...

TEKsystems

Technical Support Analyst

Manhattan, NY

$25 - $30/hr

... support Apple iPhones used by staff, including MFA setup and mobile device configuration • ... Skills Technical support, Customer service, Desktop, Support, InTune, Windows, Service desk ...

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Apple Technical Support information

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$14

$26

$44

How much do apple technical support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for apple technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
More about Apple Technical Support jobs
What job categories do people searching Apple Technical Support jobs look for? The top searched job categories for Apple Technical Support jobs are:
Apple Technical Support jobs near you
Infographic showing various Apple Technical Support job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
US-Technical Expert

US-Technical Expert

Apple

Anchorage, AK • On-site

$38K - $48K/yr

Full-time

Posted 20 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work...As a Technical Expert, you have extensive functional troubleshooting skills and an ability to inspire excitement for Apple's products and services. You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services...A Technical Expert exemplifies a skilled technician and shares knowledge across the team.
Deepen extensive knowledge and stay up to date on Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.Troubleshoot, diagnose, repair, and resolve service concerns for select Apple hardware and software.Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.Demonstrate Apple's values of inclusion and diversity in daily activities.
You should:Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.Have experience in retail or sales, or related work experience.Possess the visual inspection and fine motor skills to safely perform hardware repairs.Have experience troubleshooting hardware and software issues in a customer service environment.
You can:Demonstrate technical expertise of Apple products and services, including repairing devices.Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.Solve customer concerns through care, learning, and presenting technical problems and solutions clearly.Communicate effectively and tailor your communication style to different audiences.Support and educate the broader team by sharing knowledge, experiences, and insights.Work in a fast-paced environment, sometimes under tight deadlines and pressure, while supporting multiple customers at the same time.Work well in a team environment, demonstrating shared responsibility and accountability with other team members.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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