Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to ...
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
New
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
New
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
New
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
New
Play a role in bringing Apple technology to the world. We are looking for a hardworking, dedicated, and results-oriented Synthetic Data Engineer. You would join a team using simulation to generate ...
Play a role in bringing Apple technology to the world. We are looking for a hardworking, dedicated, and results-oriented Synthetic Data Engineer. You would join a team using simulation to generate ...
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to ...
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
Senior iOS Engineer, Apple Games
Cupertino, CA · On-site
$172K/yr
... Apple technologies (Swift or Objective-C, SwiftUI, UIKit, or AppKit) Strong object-oriented programming and design skills Ability to investigate project requirements independently Track record of ...
Senior iOS Engineer, Apple Games
Cupertino, CA · On-site
$172K/yr
... Apple technologies (Swift or Objective-C, SwiftUI, UIKit, or AppKit) Strong object-oriented programming and design skills Ability to investigate project requirements independently Track record of ...
People Technology Total Rewards Leader
$191K - $288K/yr
Apple is where individual imaginations gather together, committing to the values that lead to great ... The People Technology team is looking for an experienced leader to drive optimization across our ...
People Technology Total Rewards Leader
$191K - $288K/yr
Apple is where individual imaginations gather together, committing to the values that lead to great ... The People Technology team is looking for an experienced leader to drive optimization across our ...
Sr Software Engineer (Fullstack Java), eBusiness
$184K - $277K/yr
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to ...
Sr Software Engineer (Fullstack Java), eBusiness
$184K - $277K/yr
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to ...
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to ...
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to ...
People Technology Total Rewards Leader
$191K - $288K/yr
Apple is where individual imaginations gather together, committing to the values that lead to great ... The People Technology team is looking for an experienced leader to drive optimization across our ...
People Technology Total Rewards Leader
$191K - $288K/yr
Apple is where individual imaginations gather together, committing to the values that lead to great ... The People Technology team is looking for an experienced leader to drive optimization across our ...
Innovate new ways to bring Apple technology to life. Create hands-on, interactive experiences that let enterprise customers touch, feel, and truly understand the transformative power of our ecosystem.
Innovate new ways to bring Apple technology to life. Create hands-on, interactive experiences that let enterprise customers touch, feel, and truly understand the transformative power of our ecosystem.
Software Development Engineer - Data
$184K - $324K/yr
... our Apple's technology landscape. Preferred Qualifications Good knowledge of Apache Iceberg and Apache Kafka. Experience working on or building connectors from Flink to any of the data sources.
Software Development Engineer - Data
$184K - $324K/yr
... our Apple's technology landscape. Preferred Qualifications Good knowledge of Apache Iceberg and Apache Kafka. Experience working on or building connectors from Flink to any of the data sources.
K-12 Education Account Executive
$139K - $209K/yr
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
K-12 Education Account Executive
$139K - $209K/yr
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and ...
Innovate new ways to bring Apple technology to life. Create hands-on, interactive experiences that let enterprise customers touch, feel, and truly understand the transformative power of our ecosystem.
Innovate new ways to bring Apple technology to life. Create hands-on, interactive experiences that let enterprise customers touch, feel, and truly understand the transformative power of our ecosystem.
Apple Tech information
See salary details
$10.34 - $14.18
17% of jobs
$15.58 is the 25th percentile. Wages below this are outliers.
$14.18 - $18.03
22% of jobs
The median wage is $21.39 / hr.
$18.03 - $21.88
13% of jobs
$21.88 - $25.72
14% of jobs
$28.53 is the 75th percentile. Wages above this are outliers.
$25.72 - $29.57
13% of jobs
$29.57 - $33.41
5% of jobs
$33.41 - $37.26
3% of jobs
$37.26 - $41.11
1% of jobs
$41.11 - $44.95
4% of jobs
$44.95 - $48.80
6% of jobs
$48.80 - $52.64
1% of jobs
$10
$26
$52
How much do apple tech jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for apple tech in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $31.01 per hour, depending on experience, location, and employer.
What are some common challenges faced by Apple Techs when troubleshooting customer devices, and how can they effectively address them?
Apple Techs often encounter challenges such as diagnosing issues with limited information from customers, keeping up with frequent software updates, and managing multiple devices simultaneously. Effective communication skills are essential, as techs need to ask targeted questions to uncover the root cause of problems. Staying current with Apple's latest hardware and software releases through ongoing training also helps in providing accurate and efficient solutions. Additionally, collaborating with team members and utilizing Apple's internal resources ensures that even complex issues can be resolved quickly and to the customer's satisfaction.
What are the key skills and qualifications needed to thrive as an Apple Tech, and why are they important?
To thrive as an Apple Tech, you need strong troubleshooting skills, technical knowledge of Apple devices, and typically completion of Apple Certified Mac Technician (ACMT) or similar certifications. Familiarity with diagnostic tools, Apple Service Toolkit, and mobile device management systems is essential. Excellent customer service, communication, and problem-solving skills help you deliver effective support and build trust with clients. These abilities ensure efficient device repairs, customer satisfaction, and alignment with Apple's high service standards.
What is the difference between Apple Tech vs Apple Support Specialist?
| Aspect | Apple Tech | Apple Support Specialist |
|---|---|---|
| Certifications | Apple Certified Technician, A+ Certification | Apple Certified Support Professional (ACSP) |
| Work Environment | Repair centers, retail stores, on-site support | Call centers, retail stores, remote support |
| Job Focus | Hardware repairs, troubleshooting devices | Software issues, customer service, troubleshooting |
| Industry Usage | Authorized service providers, Apple retail |
Apple Tech primarily focuses on hardware repairs and technical troubleshooting in repair centers or retail stores, requiring certifications like A+ and Apple Certified Technician. Apple Support Specialists handle software issues and customer support, often working in call centers or remotely, with certifications like ACSP. Both roles are essential in Apple's ecosystem but differ in their focus and work environment.
What is an Apple Tech?
Apple Techs, often referred to as Apple Technicians or Apple Certified Technicians, are professionals trained to diagnose, repair, and maintain Apple products such as iPhones, iPads, Macs, and other devices. They possess specialized knowledge of Apple hardware and software, and typically work at Apple Stores, authorized service providers, or independent repair shops. Their responsibilities include troubleshooting technical issues, performing repairs, providing customer support, and ensuring devices function properly after service.
More about Apple Tech jobs
What cities are hiring for Apple Tech jobs? Cities with the most Apple Tech job openings:
What states have the most Apple Tech jobs? States with the most job openings for Apple Tech jobs include:
Full-time
Re-posted 12 hours ago
Apple rating
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Job description
At Apple, operational excellence isn't a function - it's a philosophy embedded in everything we ship. This is a rare opportunity to lead the systems and strategy that power Apple's most critical business moments: from the launch of a new iPhone to the seamless execution of global peak events. If you see complexity as an invitation to build clarity - and believe that technology and people, working together, can achieve something remarkable - this role was built for you.
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to customer - bridging sales platforms with the operational infrastructure that keeps Apple running at scale and ensuring Apple's technology and business priorities move in lockstep.
Description
The Manager of Business Operations Strategy & Support leads one of Apple's most mission-critical operational capabilities - ensuring the systems, processes, and people that underpin Apple's global operations are ready, resilient, and continuously improving.
This leader will own the end-to-end systems readiness strategy for New Product Introductions (NPIs) - among Apple's highest-stakes operational events - while stewarding the day-to-day health of enterprise business systems at global scale. You will sit at the intersection of strategy and execution, partnering with Engineering, Supply Chain, and IS&T leaders to build a Center of Excellence that raises the bar for how Apple approaches operational quality.
This is not a steady-state support management role. You will define strategy in a space Apple is actively investing in: applying AI/ML to operational resilience, scaling systems for next-generation product launches, and building the organizational model for practicing operational excellence globally. Responsibilities will focus on NPI Systems Strategy & Launch Readiness, Production Support & Systems Resilience. and People Leadership & Organizational Development:
Minimum Qualifications
Bachelor's degree in Engineering, Computer Science, Supply Chain, or related field
10+ years of progressive experience in supply chain operations, enterprise systems, or business operations
5+ years in a people leadership role with demonstrated success managing global, cross-functional teams
Deep experience with enterprise application support environments and core operations business processes (Order-to-Cash, Procure-to-Pay, or equivalent)
Proven ability to build and execute a multi-year operational strategy in a fast-paced, high-stakes environment
Demonstrated success influencing without authority across technical and business organizations at the senior level
Strong analytical mindset with the ability to translate data and operational signals into confident business decisions
Clear, compelling communicator - comfortable presenting complex topics to executive audiences
Preferred Qualifications
Executive presence and a track record of elevating cross-functional team performance through vision and trust
Customer obsession - proven history of improving partner and end-user experience through operational decisions
Hands-on experience applying AI/ML or automation to operations, analytics, or predictive support models
Proficiency with SAP ECC, S/4HANA, or equivalent enterprise ERP platforms
Background in NPI or large-scale product launch readiness in a global company
Master's degree in Engineering, Computer Science, Supply Chain, or related field; MBA a plus
PMP, Six Sigma, or equivalent program/quality management certification
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to customer - bridging sales platforms with the operational infrastructure that keeps Apple running at scale and ensuring Apple's technology and business priorities move in lockstep.
Description
The Manager of Business Operations Strategy & Support leads one of Apple's most mission-critical operational capabilities - ensuring the systems, processes, and people that underpin Apple's global operations are ready, resilient, and continuously improving.
This leader will own the end-to-end systems readiness strategy for New Product Introductions (NPIs) - among Apple's highest-stakes operational events - while stewarding the day-to-day health of enterprise business systems at global scale. You will sit at the intersection of strategy and execution, partnering with Engineering, Supply Chain, and IS&T leaders to build a Center of Excellence that raises the bar for how Apple approaches operational quality.
This is not a steady-state support management role. You will define strategy in a space Apple is actively investing in: applying AI/ML to operational resilience, scaling systems for next-generation product launches, and building the organizational model for practicing operational excellence globally. Responsibilities will focus on NPI Systems Strategy & Launch Readiness, Production Support & Systems Resilience. and People Leadership & Organizational Development:
Minimum Qualifications
Bachelor's degree in Engineering, Computer Science, Supply Chain, or related field
10+ years of progressive experience in supply chain operations, enterprise systems, or business operations
5+ years in a people leadership role with demonstrated success managing global, cross-functional teams
Deep experience with enterprise application support environments and core operations business processes (Order-to-Cash, Procure-to-Pay, or equivalent)
Proven ability to build and execute a multi-year operational strategy in a fast-paced, high-stakes environment
Demonstrated success influencing without authority across technical and business organizations at the senior level
Strong analytical mindset with the ability to translate data and operational signals into confident business decisions
Clear, compelling communicator - comfortable presenting complex topics to executive audiences
Preferred Qualifications
Executive presence and a track record of elevating cross-functional team performance through vision and trust
Customer obsession - proven history of improving partner and end-user experience through operational decisions
Hands-on experience applying AI/ML or automation to operations, analytics, or predictive support models
Proficiency with SAP ECC, S/4HANA, or equivalent enterprise ERP platforms
Background in NPI or large-scale product launch readiness in a global company
Master's degree in Engineering, Computer Science, Supply Chain, or related field; MBA a plus
PMP, Six Sigma, or equivalent program/quality management certification
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976