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Apple Tech Jobs in Georgia (NOW HIRING)

Micro Center

APPLE CHAMPION

Duluth, GA · On-site

$14 - $18.50/hr

Our technology superstore has an industry-leading 40,000+ selection of premier computer products ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...

Micro Center Sales Corporation

APPLE CHAMPION

Duluth, GA · On-site

$14 - $18.50/hr

Our technology superstore has an industry-leading 40,000+ selection of premier computer products ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...

Micro Center

APPLE CHAMPION

Duluth, GA · On-site

$14 - $18.50/hr

Our technology superstore has an industry-leading 40,000+ selection of premier computer products ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...

DPR Construction

MAC Computer Specialist

Atlanta, GA

The ideal candidate will combine deep Apple expertise with strong knowledge of Microsoft technologies, ensuring Apple devices are seamlessly integrated with Microsoft Intune, Entra ID, Defender for ...

DPR Construction

MAC Computer Specialist

Atlanta, GA · On-site

The ideal candidate will combine deep Apple expertise with strong knowledge of Microsoft technologies, ensuring Apple devices are seamlessly integrated with Microsoft Intune, Entra ID, Defender for ...

Apple

US-Operations Specialist

Atlanta, GA · On-site

Perform demo and restocking tasks to support technology and merchandising priorities. Support the Operations Lead with the implementation and maintenance of Apple preservation standards. Perform ...

Lilly Pulitzer

Part Time Keyholder

Alpharetta, GA · On-site

$13.75 - $17/hr

Proficiency in Microsoft & Apple technology. * Ability to multi-task in a fast-paced environment. * Prior knowledge of XStore and Tulip a plus. * Must be able to lift up to 20 pounds. * Ability to be ...

Oxford Industries

Part Time Keyholder

Alpharetta, GA · On-site

$13.75 - $17/hr

Proficiency in Microsoft & Apple technology. * Ability to multi-task in a fast-paced environment. * Prior knowledge of XStore and Tulip a plus. * Must be able to lift up to 20 pounds. * Ability to be ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone ...

SPECTRUM PLASTICS MASTER

Site IT Leader

Alpharetta, GA · On-site

... Apple Business Manager ownership continuity (including Domain Capture posture decisions) • IT security exception authoring and operationalization (compensating controls) • Industrial VLAN program ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone ... Demonstrate broad knowledge of technology principles, practices, and procedures * Self-manage in a ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone ...

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Apple Tech information

What does a technician at Apple do?

An Apple technician diagnoses and repairs Apple products such as iPhones, iPads, Macs, and accessories. They perform hardware and software troubleshooting, conduct repairs, and may assist customers with technical issues, often using specialized tools and following company protocols.

What are some common challenges faced by Apple Techs when troubleshooting customer devices, and how can they effectively address them?

Apple Techs often encounter challenges such as diagnosing issues with limited information from customers, keeping up with frequent software updates, and managing multiple devices simultaneously. Effective communication skills are essential, as techs need to ask targeted questions to uncover the root cause of problems. Staying current with Apple's latest hardware and software releases through ongoing training also helps in providing accurate and efficient solutions. Additionally, collaborating with team members and utilizing Apple's internal resources ensures that even complex issues can be resolved quickly and to the customer's satisfaction.

What are the key skills and qualifications needed to thrive as an Apple Tech, and why are they important?

To thrive as an Apple Tech, you need strong troubleshooting skills, technical knowledge of Apple devices, and typically completion of Apple Certified Mac Technician (ACMT) or similar certifications. Familiarity with diagnostic tools, Apple Service Toolkit, and mobile device management systems is essential. Excellent customer service, communication, and problem-solving skills help you deliver effective support and build trust with clients. These abilities ensure efficient device repairs, customer satisfaction, and alignment with Apple's high service standards.

What is the difference between Apple Tech vs Apple Support Specialist?

AspectApple TechApple Support Specialist
CertificationsApple Certified Technician, A+ CertificationApple Certified Support Professional (ACSP)
Work EnvironmentRepair centers, retail stores, on-site supportCall centers, retail stores, remote support
Job FocusHardware repairs, troubleshooting devicesSoftware issues, customer service, troubleshooting
Industry UsageAuthorized service providers, Apple retail

Apple Tech primarily focuses on hardware repairs and technical troubleshooting in repair centers or retail stores, requiring certifications like A+ and Apple Certified Technician. Apple Support Specialists handle software issues and customer support, often working in call centers or remotely, with certifications like ACSP. Both roles are essential in Apple's ecosystem but differ in their focus and work environment.

What is the highest paying job at Apple?

The highest paying job at Apple is typically executive roles such as Chief Executive Officer (CEO) or Chief Financial Officer (CFO), which can earn several million dollars annually including base salary, bonuses, and stock options. Senior leadership positions in engineering, product management, and specialized technical roles also command high compensation, especially for those with extensive experience and advanced skills in areas like software development, hardware engineering, or AI. Compensation varies based on experience, location, and performance, but executive and senior leadership roles generally offer the highest pay.

What are Apple Techs?

Apple Techs, often referred to as Apple Technicians or Apple Certified Technicians, are professionals trained to diagnose, repair, and maintain Apple products such as iPhones, iPads, Macs, and other devices. They possess specialized knowledge of Apple hardware and software, and typically work at Apple Stores, authorized service providers, or independent repair shops. Their responsibilities include troubleshooting technical issues, performing repairs, providing customer support, and ensuring devices function properly after service.

Can I work at Apple with no experience?

Apple Tech positions typically require some technical knowledge and customer service skills, but prior experience is not always mandatory. Entry-level roles may be available for candidates with a willingness to learn and basic troubleshooting abilities, and training is often provided on the job. Certifications or familiarity with Apple products can be beneficial but are not always required for starting positions.

Is it hard to get hired by Apple?

Getting hired as an Apple Tech can be competitive, as the company seeks candidates with strong technical skills, customer service experience, and relevant certifications. The hiring process often involves multiple interviews and assessments to evaluate technical knowledge and problem-solving abilities.
Apple Tech jobs near you
Infographic showing various Apple Tech job openings in Georgia as of July 2026, with employment types broken down into 75% Full Time, 3% Part Time, and 22% Contract. Highlights an 100% In-person job distribution.

APPLE CHAMPION

Micro Center

Duluth, GA • On-site

$14 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

We are currently seeking a self-motivated, results oriented APPLE CHAMPION. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

MAJOR RESPONSIBILITIES:

  • Identify, diagnose and document hardware failure or software problems on Apple electronics
  • Provide timely, complete and accurate information directly to customers via face-to-face, telephone or email communication for estimate approval and customer unit repair
  • Consistently achieve productivity, customer satisfaction and sales attachment goals of the service repair shop  
  • Complete all service system transactions accurately
  • Understand and utilize technical manuals and support resources
  • Keep up-to-date on retail products and current technologies
  • Maintain appropriate technical certifications (CompTIA A+, ACMT, ACiT) to enable proper service of products as required by ASP partners
  • Maintain the department by ensuring a clean work area, tracking inventory, stocking and replenishing product and participating in merchandising activities
  • Support store operations by maintaining loss prevention awareness, assisting with Service Department activities and helping to prepare for physical inventory
  • Manage Apple appointment scheduler and update it weekly
  • Update and maintain Apple AST server
  • Primary trainer for Apprentice technicians looking to obtain ACMT & ACiT certifications
  • Provide weekly reporting on current customer satisfaction and product summary scores
  • Perform other duties and tasks as assigned

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent required
  • Proficiency in Microsoft Office
  • CompTIA A+, ACMT, & ACiT certifications required
  • One-year computer service repair or technical customer service experience, preferably in a production-oriented service environment
  • Ability to communicate professionally in person, via telephone, and in writing and provide regular updates on customer work orders
  • Ability to handle multiple customer issues and tasks simultaneously
  • Physical requirements: able to lift up to 50 lbs., stand for prolonged periods of time
  • Shifts will include hours before and after the store is open to the public and may include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Flexible Scheduled & Excellent Pay
  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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