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Apple Tech Specialist Jobs (NOW HIRING)

Inspiroz

Business Technology Specialist

New York, NY · On-site

The Business Technology Specialist will be responsible for providing on-site technical support ... Windows Devices, Apple Devices, Active Directory, File & Printer Servers, Office 365 / Google Suite ...

Inspiroz

Business Technology Specialist

New York, NY · On-site

The Business Technology Specialist will be responsible for providing on-site technical support ... Windows Devices, Apple Devices, Active Directory, File & Printer Servers, Office 365 / Google Suite ...

Apple

Seasonal Advisor, Channel Retail

Amarillo, TX

$13.75 - $15/hr

... technology to industry-leading environmental efforts. Join Apple, and help us leave the world ... Community Specialist. This includes ensuring that all Apple fixtures, product exposures, and ...

Apple

Seasonal Advisor, Channel Retail

Winston Salem, NC · On-site

$13.75 - $15.25/hr

... technology to industry-leading environmental efforts. Join Apple, and help us leave the world ... Community Specialist. This includes ensuring that all Apple fixtures, product exposures, and ...

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Apple Tech Specialist information

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$29.5K

$54.4K

$82.5K

How much do apple tech specialist jobs pay per year?

As of Sep 3, 2026, the average yearly pay for apple tech specialist in the United States is $54,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $61,000.00 per year, depending on experience, location, and employer.

What is an Apple Tech Specialist?

Apple Tech Specialists are frontline employees at Apple retail stores who assist customers with technical support, troubleshooting, and product setup. They help diagnose issues with Apple devices, provide solutions, and offer advice on optimizing product usage. Tech Specialists are knowledgeable about Apple hardware and software, ensuring customers receive a high level of service and support. Their role is crucial in creating a positive customer experience and fostering brand loyalty.

What skills and qualifications are needed to thrive as an Apple Tech Specialist?

To thrive as an Apple Tech Specialist, you need strong knowledge of Apple products, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with Apple's diagnostic tools, point-of-sale (POS) systems, and customer relationship management (CRM) software is important. Exceptional communication, patience, and problem-solving abilities help you deliver outstanding customer service and build trust. These skills ensure efficient issue resolution and customer satisfaction, which are vital for Apple's brand reputation and customer loyalty.

What common challenges do Apple Tech Specialists face when assisting customers, and how can they effectively address them?

Apple Tech Specialists often encounter customers who are frustrated due to device issues or unfamiliarity with technology. A common challenge is translating technical information into clear, easy-to-understand guidance while maintaining patience and empathy. Specialists must stay up-to-date with the latest Apple products and software updates, which can change frequently. Effective communication, active listening, and ongoing product training help Tech Specialists deliver excellent customer experiences and resolve issues efficiently.

Is it hard to get hired as an Apple Tech Specialist?

Getting hired as an Apple Tech Specialist typically requires relevant technical knowledge, customer service skills, and sometimes prior experience with Apple products. The hiring process often involves multiple interviews and assessments to evaluate technical proficiency and communication abilities.

What do you do as an Apple Tech Specialist?

An Apple Tech Specialist provides technical support and customer service for Apple products, including troubleshooting hardware and software issues, assisting with device setup, and explaining product features. They often use diagnostic tools and may hold certifications like Apple Certified Support Professional. The role typically involves working in retail environments and requires strong communication skills and technical knowledge of Apple devices and operating systems.

What does an Apple Tech Specialist do at Apple?

An Apple Tech Specialist assists customers with product setup, troubleshooting, and repairs, providing technical support and product knowledge. They often use diagnostic tools and may hold certifications like Apple Certified Support Professional to ensure quality service. The role involves working in retail environments and delivering excellent customer experiences.

What does an Apple Tech Specialist get paid?

An Apple Tech Specialist typically earns between $15 and $25 per hour, depending on experience, location, and store performance. Salaries can vary with additional benefits and opportunities for advancement within Apple retail stores.

What cities are hiring for Apple Tech Specialist jobs?

Cities with the most Apple Tech Specialist job openings:

What states have the most Apple Tech Specialist jobs?

States with the most job openings for Apple Tech Specialist jobs include:

Apple Tech Specialist jobs near you

IT Specialist (RVU Colorado)

St. George's University

Englewood, CO • On-site

$53K - $58K/yr

Full-time

Re-posted 5 days ago

Job description

IT Specialist (RVU Colorado)
The IT Specialist is responsible for carrying out routine software and hardware related tasks and projects, and in general providing a high level of technical assistance and training to staff, faculty, and students. The IT Specialist is responsible for following established protocols, installing and maintaining computer hardware, telecommunications, audio visual equipment and all University-supported network applications. The IT Specialist installs software, provides end-user technical support and training via phone, using remote support tools, and in-person. The IT Specialist performs quality assurance tasks to ensure user workstations and network performance meet University and staff, faculty, and student user requirements. The technician troubleshoots computer and network problems; determines the source of the problem, advises on appropriate action, and tests and implements solution.
Essential Functions
  • Provide support and training to users on the use of computer software and hardware
  • Install, upgrade, maintain, inspect, repair and service computer hardware and software, including servers and peripherals
  • Maintain and monitor the IT support ticketing system by receiving, addressing, and resolving tickets
  • Undertake routine, scheduled or emergency inspections as part of the preventative maintenance program on all computer's equipment, replacing defective, malfunctioning, or non-functioning hardware parts
  • Identify, research, and resolve hardware and software problems
  • Respond to defects reported by users, and reporting as needed to leadership
  • Determine the priority and severity of calls and plan workload effectively
  • Assess and escalate serious or unusual problems to the appropriate group or analyst for resolution
  • Packing, unpack, assemble, disassemble, and physically transport computers, peripherals and network components from one location to another
  • Install, configure, maintain, and troubleshoot audiovisual (AV) equipment, classroom technology, and presentation systems to ensure reliable operation.
  • Support the administration and maintenance of enterprise collaboration and lecture capture platforms, including Zoom, Panopto, and related technologies.
  • Provide technical support for classroom technology, university events, presentations, and video conferencing systems as required.
  • Submit verbal and written reports on the status of technology services and any issues as needed
  • Ensure that safety guidelines are adhered to
  • Attend trainings as needed
  • Perform other duties as assigned

Essential Knowledge, Skills & Abilities
  • Working knowledge of professional audiovisual systems, classroom technology, and enterprise collaboration platforms.
  • Experience with Zoom, Panopto, and related collaboration technologies preferred.
  • Extron certification or equivalent professional AV certification is considered an asset
  • Ability to work independently, or as part of a team and collaborate effectively with diverse constituencies within a university setting
  • Demonstrate a high level of confidence in making strategic decisions, using good judgment, and innovative and creative problem-solving skills
  • Strong communication skills, time management, and a demonstrated high-level of discretion, tact, and diplomacy
  • Demonstration of a service-based attitude in dealing with customers and providing high-level support
  • Acceptable working knowledge with the ability to support a wide range of cloud-based infrastructure, computer hardware, and software
  • Familiar with IT Security best practices
  • Must be well organized and detailed oriented
  • Ability to use active listening techniques to improve communication with customers

Qualifications
  • High School diploma required. Bachelor's degree preferred
  • ITIL version 3 or 4 certifications preferred
  • Help Desk Institute certifications preferred
  • Proficiency in Client Operating Systems, Apple iOS
  • Has at least one to two years' experience working as a computer or systems technician
  • Valid driver's license preferred

Work Environment/Physical Demands
  • This job is performed in a positive, creative, and collaborative environment
  • This job operates in a professional office environment
  • The ability to maintain good concentration while dealing with interruptions

Hours and Travel
  • Flexibility and willingness to work out of normal business hours, evening hours and weekends in support of business initiatives
  • Flexible hours required to implement initiatives and execute deliverables
  • No travel is expected for this position.

The anticipated salary range for the IT Specialist is $53,000 to $58,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per NYS local law.
We Are
• Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.
• A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.
• Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.
• Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.
• Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.
About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.
USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.

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