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Apple Tech Specialist Jobs (NOW HIRING)

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Information Technology Subcategory: IT Systems Engineer Schedule: Full-Time Shift: Day Job Travel ... ORA_ON_SITE Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support ...

SAIC

Apple Systems Specialist

Quantico, VA

Information Technology Subcategory: IT Systems Engineer Schedule: Full-Time Shift: Day Job Travel ... ORA_ON_SITE Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support ...

Saic

Apple Systems Specialist

Virginia, MN · On-site

$120 - $160/hr

Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't executives; this position is based out of Quantico, VA. (All qualified candidates must possess a TS ...

New

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Information Technology Subcategory: IT Systems Engineer Schedule: Full-Time Shift: Day Job Travel ... ORA_ON_SITE Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support ...

SAIC

Apple Systems Specialist

Quantico, VA

Information Technology Subcategory: IT Systems Engineer Schedule: Full-Time Shift: Day Job Travel ... ORA_ON_SITE Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support ...

CoreSolutions

Summary Apple Consultants are specially trained to help small and medium businesses identify, deploy, and leverage new technology on the Apple ecosystem. The Apple Consultants Network is made up of ...

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't executives; this position is based out of Quantico, VA. (All qualified candidates must possess a ...

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't executives; this position is based out of Quantico, VA. (All qualified candidates must possess a TS ...

Maryville University

Technology Specialist

Saint Louis, MO · On-site

$42K - $53K/yr

DLX Technology Specialist Maryville University | St. Louis, Missouri Full-Time Staff Position Keep ... Support Microsoft and Apple operating systems, productivity applications, printers, and related ...

Next Step Systems

IT Specialist

Sandy Springs, GA · On-site

IT Specialist, Sandy Springs, GA This is an IT Specialist position, for both the staff and the ... Apple Phones, Networking, Cybersecurity, Hardware, Software, Support, Georgia Recruiters ...

Next Step Systems

IT Specialist

Atlanta, GA · On-site

IT Specialist, Atlanta, GA This is an IT Specialist position, for both the staff and the company ... Apple Phones, Networking, Cybersecurity, Hardware, Software, Support, Georgia Recruiters ...

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Apple Tech Specialist information

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$54.4K

$82.5K

How much do apple tech specialist jobs pay per year?

As of Sep 2, 2026, the average yearly pay for apple tech specialist in the United States is $54,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $61,000.00 per year, depending on experience, location, and employer.

What is an Apple Tech Specialist?

Apple Tech Specialists are frontline employees at Apple retail stores who assist customers with technical support, troubleshooting, and product setup. They help diagnose issues with Apple devices, provide solutions, and offer advice on optimizing product usage. Tech Specialists are knowledgeable about Apple hardware and software, ensuring customers receive a high level of service and support. Their role is crucial in creating a positive customer experience and fostering brand loyalty.

What skills and qualifications are needed to thrive as an Apple Tech Specialist?

To thrive as an Apple Tech Specialist, you need strong knowledge of Apple products, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with Apple's diagnostic tools, point-of-sale (POS) systems, and customer relationship management (CRM) software is important. Exceptional communication, patience, and problem-solving abilities help you deliver outstanding customer service and build trust. These skills ensure efficient issue resolution and customer satisfaction, which are vital for Apple's brand reputation and customer loyalty.

What common challenges do Apple Tech Specialists face when assisting customers, and how can they effectively address them?

Apple Tech Specialists often encounter customers who are frustrated due to device issues or unfamiliarity with technology. A common challenge is translating technical information into clear, easy-to-understand guidance while maintaining patience and empathy. Specialists must stay up-to-date with the latest Apple products and software updates, which can change frequently. Effective communication, active listening, and ongoing product training help Tech Specialists deliver excellent customer experiences and resolve issues efficiently.

Is it hard to get hired as an Apple Tech Specialist?

Getting hired as an Apple Tech Specialist typically requires relevant technical knowledge, customer service skills, and sometimes prior experience with Apple products. The hiring process often involves multiple interviews and assessments to evaluate technical proficiency and communication abilities.

What do you do as an Apple Tech Specialist?

An Apple Tech Specialist provides technical support and customer service for Apple products, including troubleshooting hardware and software issues, assisting with device setup, and explaining product features. They often use diagnostic tools and may hold certifications like Apple Certified Support Professional. The role typically involves working in retail environments and requires strong communication skills and technical knowledge of Apple devices and operating systems.

What does an Apple Tech Specialist do at Apple?

An Apple Tech Specialist assists customers with product setup, troubleshooting, and repairs, providing technical support and product knowledge. They often use diagnostic tools and may hold certifications like Apple Certified Support Professional to ensure quality service. The role involves working in retail environments and delivering excellent customer experiences.

What does an Apple Tech Specialist get paid?

An Apple Tech Specialist typically earns between $15 and $25 per hour, depending on experience, location, and store performance. Salaries can vary with additional benefits and opportunities for advancement within Apple retail stores.

What cities are hiring for Apple Tech Specialist jobs?

Cities with the most Apple Tech Specialist job openings:

What states have the most Apple Tech Specialist jobs?

States with the most job openings for Apple Tech Specialist jobs include:

Apple Tech Specialist jobs near you

Apple Systems Specialist

Science Applications International Corporation

Quantico, VA • On-site

Full-time

Posted 19 days ago

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Job description


SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't executives; this position is based out of Quantico, VA.
(All qualified candidates must possess a Secret clearance and a Sec+ certification)
Introduction
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space & Intel Business Group (AFSI) of SAIC is seeking an Apple Systems Specialist to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secure and adaptable IT infrastructure, provide customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
Job Description
We are seeking a highly skilled and experienced Apple systems specialist to provide VIP-level IT support to government executives and senior leadership for macOS and Apple technology. This role involves troubleshooting, maintaining, and improving Apple hardware and software environments while integrating seamlessly within high-security government operations. The ideal candidate will combine their ability to support Apple devices-such as MacBooks, iMacs, iPads, and iPhones-with a customer-centric and professional approach aligned with executive-level expectations.
This role requires a polished problem-solver with extensive knowledge of Apple products, secure IT environments, and the ability to respond efficiently and discreetly to high-level operational needs.
Key Responsibilities:
  • Executive "White-Glove" Support: Deliver rapid-response, high-touch technical assistance for DoW leadership. Anticipate technical needs, ensure zero-downtime for mission-critical communications, and provide seamless IT experiences during travel or high-stakes briefings.
  • Diagnose and resolve hardware and software issues, such as performance optimization, application errors, or operating system bugs, while maintaining compliance with government security protocols.
  • Apple Systems Engineering & MDM: Configure, deploy, and manage macOS devices using Enterprise Mobile Device Management (MDM) solutions (e.g., Jamf Pro, VMware Workspace ONE) customized for military networks.
  • Cybersecurity & STIG Compliance: Apply, validate, and maintain Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) across all Apple hardware and software. Ensure strict adherence to DoW IL5 security protocols and data handling policies.
  • Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue resolution.
  • Deliver patient, professional, and polished customer service in every interaction.
  • Provide training and mentorship on best practices and new Apple platform capabilities tailored to the strategic needs of each executive customer.
  • Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments, including classified and air-gapped networks, while adhering to security protocols.
  • Act as the subject-matter expert (SME) for macOS technologies within the broader IT team.

Qualifications
It is required that the Apple Systems Specialist have the following qualifications:
  • Bachelor's degree and Five (5) or relevant years of experience in lieu of degree
  • (3) years specializing in macOS and iOS device support.
  • US Citizen and Current Secret clearance with the ability to obtain a TS/SCI
  • Expertise in macOS, iOS, and Apple ecosystem workflows and technologies (e.g., Apple ID, iCloud, FileVault, keychain management).
  • Familiarity with Apple MDM platforms (e.g., Jamf Pro, JAMF Connect) and zero-touch deployment/enrollment protocols.
  • Advanced troubleshooting skills for Apple hardware and software, including macOS kernel issues, file system encryption, and application errors.
  • Strong familiarity integrating macOS into enterprise IT landscapes, including Active Directory, Office 365, and VPN configurations.
  • Experience deploying Apple Security and Patch Management (T2/M1/M2 chips) in classified and air-gapped environments.
  • Knowledge of networking, storage, and remote connectivity solutions as relevant to macOS environments.
  • Superior verbal and written communication, customer service, and interpersonal skills.
  • Ability to maintain discretion and professionalism when supporting high-profile individuals with urgent IT needs.
  • Detail-oriented and excellent problem-solving abilities under tight deadlines.
  • Capable of working independently or within a cross-functional team in a high-pressure environment.
  • Certifications: ACSP / ACTC (Apple Certified Support Professional / Apple Certified Technical Coordinator), Jamf 200+ certification, ITIL Foundations, CompTIA Security+/CASP+, or equivalent.
  • Demonstrated experience supporting classified IT environments with strong knowledge of NSA, DoD, or related agency security and compliance requirements.
  • Proficiency with terminal commands, scripting (e.g., Bash, Python), and automation in a macOS context.
  • This position requires on-site support at Quantico (VA), with very limited capacity for remote work. Candidates must be comfortable working in high-security environments with sensitive information.
  • Flexibility for urgent after-hours support may be required.

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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