Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
... Apple Store Online, the Apple Store App, Retail Customer Care Centers, and its community of 88,000+ retail field team members. Description No two days look the same when you support Apple Retail.
... Apple Store Online, the Apple Store App, Retail Customer Care Centers, and its community of 88,000+ retail field team members. Description No two days look the same when you support Apple Retail.
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Support your peers throughout the store as needed by sharing knowledge about Apple's products ... retail store, and reliably attend work as scheduled, in line with local laws and subject to any ...
Apple Retail Store information
See salary details
$10.10 - $10.71
1% of jobs
$10.71 - $11.32
1% of jobs
$11.32 - $11.93
2% of jobs
$11.93 - $12.54
2% of jobs
$12.54 - $13.16
11% of jobs
$13.32 is the 25th percentile. Wages below this are outliers.
$13.16 - $13.77
31% of jobs
The median wage is $13.86 / hr.
$13.77 - $14.38
17% of jobs
$14.80 is the 75th percentile. Wages above this are outliers.
$14.38 - $14.99
16% of jobs
$14.99 - $15.60
11% of jobs
$15.60 - $16.22
5% of jobs
$16.22 - $16.83
4% of jobs
$10
$14
$16
How much do apple retail store jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for apple retail store in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.
How much do Apple Store reps get paid?
Apple Store retail representatives typically earn an hourly wage that ranges from $15 to $22, depending on experience, location, and store performance. They may also receive benefits such as employee discounts, training, and opportunities for advancement.
What are some common challenges faced by team members in an Apple Retail Store, and how are they typically addressed?
Team members in an Apple Retail Store often encounter fast-paced work environments, high customer traffic, and the need to stay up-to-date with the latest Apple products and technologies. To address these challenges, Apple provides extensive onboarding, continuous training, and encourages collaboration among team members. Regular team meetings and open communication with managers also help staff share best practices and support one another in delivering exceptional customer experiences.
What is the difference between Apple Retail Store vs Apple Customer Service Representative?
| Aspect | Apple Retail Store | Apple Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; retail experience helpful | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Physical retail store, face-to-face customer interaction | Call center or remote support, phone or chat communication |
| Employer & Industry Usage | Apple retail locations worldwide | Apple support centers, customer service channels |
| Common Search & Comparison | In-store sales, product demos, troubleshooting | Remote troubleshooting, technical support, issue resolution |
Apple Retail Store roles involve direct customer interaction in physical locations, focusing on sales and product assistance. In contrast, Apple Customer Service Representatives primarily work remotely, providing technical support via phone or chat. Both roles require strong communication skills and familiarity with Apple products, but differ mainly in work environment and daily tasks.
What are Apple Retail Store employees and what do they do?
Apple Retail Store employees are customer service and sales professionals who work in Apple’s retail locations. They assist customers with product questions, troubleshooting, and purchases, as well as provide guidance and technical support for Apple devices. Employees may specialize in areas such as sales, technical support (Genius Bar), or training (Today at Apple sessions). Their goal is to deliver a high-quality, personalized experience to every customer who visits the store.
Is it hard to get hired at Apple Retail?
Getting hired at an Apple Retail Store can be competitive, as the company values customer service skills, technical knowledge, and a positive attitude. Candidates often go through multiple interview rounds, including behavioral and technical questions, and strong communication skills are essential. Prior retail or sales experience can improve chances, but Apple also considers enthusiasm and cultural fit during the hiring process.
What are the key skills and qualifications needed to thrive as an Apple Retail Store Specialist, and why are they important?
To thrive as an Apple Retail Store Specialist, you need strong product knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with Apple operating systems, POS systems, and inventory management tools is commonly required. Outstanding communication, active listening, and problem-solving abilities help you connect with customers and resolve their concerns. These skills ensure a premium customer experience, drive sales, and uphold Apple's brand reputation in a fast-paced retail environment.
How much do Apple retail staff get paid?
Apple retail staff typically earn an hourly wage that ranges from around $15 to $22, depending on experience, location, and role. Salaries for full-time employees can also include benefits such as health insurance and employee discounts, with pay rates often increasing with tenure and performance.
How much does Apple pay to work at the store?
Apple retail store employees typically earn an hourly wage that varies by position and location, with starting pay often around minimum wage and increasing with experience and role responsibilities. Salaries for roles such as Specialist or Genius can range from approximately $15 to $25 per hour, and employees may also receive benefits like employee discounts and flexible schedules.
More about Apple Retail Store jobs
What cities are hiring for Apple Retail Store jobs? Cities with the most Apple Retail Store job openings:
What states have the most Apple Retail Store jobs? States with the most job openings for Apple Retail Store jobs include:
What job categories do people searching Apple Retail Store jobs look for? The top searched job categories for Apple Retail Store jobs are:
$16 - $18.75/hr
Full-time
Medical, Dental, Retirement
Re-posted 13 days ago
Apple rating
8.1
Based on 670 frontline employees who took The Breakroom Quiz
5th of 30 rated technology retailers
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.
Description
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
Maintain accuracy and follow guidance.
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
Preferred Qualifications
You can:
Demonstrate knowledge of Apple products and services.
Personalize solutions based on customer needs, and effectively communicate them.
Work in a fast-paced environment, often supporting multiple customers at the same time.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be curious and open to learning from others and helping each other grow.
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
Be trusted with sensitive or confidential information, keeping with Apple’s core values.
Minimum Qualifications
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New York, New Jersey, Ohio, Vermont, Virginia, Washington, or Washington DC locations select a store and view pay information.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.
Description
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
Maintain accuracy and follow guidance.
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
Preferred Qualifications
You can:
Demonstrate knowledge of Apple products and services.
Personalize solutions based on customer needs, and effectively communicate them.
Work in a fast-paced environment, often supporting multiple customers at the same time.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be curious and open to learning from others and helping each other grow.
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
Be trusted with sensitive or confidential information, keeping with Apple’s core values.
Minimum Qualifications
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New York, New Jersey, Ohio, Vermont, Virginia, Washington, or Washington DC locations select a store and view pay information.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976