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Apple One Jobs (NOW HIRING)

Growth Operations Solutions Architect

Culver City, CA · On-site

$69 - $90.75/hr

Apple TV+, Music, Arcade, News+, Fitness+, App Store, and Apple One. ..This role requires a self-driven and solutions-oriented innovator to design marketing automation flows and launch multi-channel ...

App Store Data Scientist

Cupertino, CA · On-site

$172K - $305K/yr

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range ...

You'll architect critical system features, from Apple One, Apple TV+, Music, and Arcade subscription experiences to shared UI frameworks, that reach millions of customers across iOS, iPadOS, tvOS ...

... Apple Music, Apple TV+, Apple Arcade, Apple One, and other services! You will play a key role understanding and optimizing the businesses under Apple Services as a part of the Revenue and ...

SW Engineer, Media Services

Cupertino, CA · On-site

$147K - $272K/yr

You'll architect critical system features, from Apple One, Apple TV+, Music, and Arcade subscription experiences to shared UI frameworks, that reach millions of customers across iOS, iPadOS, tvOS ...

App Store Data Scientist

Cupertino, CA · On-site

$172K - $305K/yr

... Apple TV+, Apple Arcade, Apple One, and other services! Description You will play a key role understanding and optimizing the businesses under Apple Services as a part of the Revenue and ...

... Apple One. The team is responsible for developing and implementing day-to-day operational workflows and messaging, to develop and launch multichannel customer communications. Ultimately driving ...

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Showing results 1-20

Apple One information

What are the key skills and qualifications needed to thrive as an Apple One Specialist, and why are they important?

To thrive as an Apple One Specialist, you need deep knowledge of Apple products and services, strong sales expertise, and typically a background in customer service or retail. Familiarity with Apple’s point-of-sale systems, CRM tools, and the Apple One subscription platform is highly beneficial. Excellent communication, active listening, and a customer-focused attitude help you build rapport and effectively address client needs. These skills ensure that customers have a seamless experience, driving satisfaction and loyalty to Apple’s ecosystem.

What are some common challenges faced by Apple One Technical Support Specialists, and how can applicants prepare for them?

Apple One Technical Support Specialists often encounter challenges such as troubleshooting complex device issues, managing high call volumes during product launches, and staying updated with frequent software updates. To prepare, applicants should strengthen their problem-solving skills, practice clear and empathetic communication, and familiarize themselves with the latest Apple products and operating systems. Adaptability and the ability to quickly learn new technologies are also key to succeeding in this fast-paced environment.

What are Apple One jobs?

Apple One jobs refer to employment opportunities offered by AppleOne, a staffing and workforce solutions company. They connect job seekers with temporary, temp-to-hire, and direct-hire positions across various industries, including administrative, accounting, IT, and more. AppleOne helps candidates find roles that match their skills and career goals, while also assisting businesses in finding qualified talent. Job seekers can apply through AppleOne’s website or visit one of their branch locations for personalized assistance.

What is the difference between Apple One vs Apple Support Specialist?

AspectApple OneApple Support Specialist
Required CredentialsApple ID, basic technical knowledgeApple Certified Support Professional (ACSP), technical certifications
Work EnvironmentSubscription service bundle, remote or in-storeCustomer service, in-store or remote technical support
Employer & Industry UsageApple Inc., consumer technology servicesApple Inc., technical support and customer service

Apple One is a subscription bundle offering various Apple services, while an Apple Support Specialist provides technical assistance to customers. The Support Specialist role requires technical certifications and direct customer interaction, whereas Apple One is a service package for users. Both roles are within Apple's ecosystem but serve different functions.

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Get Connected: Growth Operations Roles for Apple Services

Get Connected: Growth Operations Roles for Apple Services

Apple

Culver City, CA • On-site

Full-time

Posted 4 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

At Apple, we don't just create products. We create products, services, and experiences that redefine what customers expect and revolutionize entire industries. Join the team that dreams up what's next, and that does everything necessary to make it happen. Bring your passion, dedication, and focus, and help invent the future!..The Growth Operations Team plays a key role in enabling on-device communications and automated messaging for Apple's media products and services, including Apple TV+, Music, Arcade, News+, Fitness+, App Store, and Apple One. It is responsible for developing and executing day-to-day operational workflows and messaging, and it partners cross-functionally with various teams, including growth marketing, product, engineering, and the business, to develop and launch multi-channel customer communications, ultimately driving awareness of and engagement with Apple products and services.
Responsibilities for Growth Operations roles include:- Partnering with others to develop, test, and deploy customer journeys. - Assessing product and strategy objectives, platform capabilities and data needs. - Collaborating and communicating clearly and effectively with stakeholders and partners on complex global projects to ensure that operational plans, deliverables and risks are properly addressed and aligned.- Monitoring and optimizing campaign performance for operational integrity. - Identifying and communicating issues to internal teams.
Depending on the role, minimum qualifications may include;Experience with CRM or ESP platforms, such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys, and understanding of audience targeting (ie SQL)Lifecycle marketing experience, including experience building and launching acquisition and engagement campaigns or new featuresQuality or UAT Testing experience
- Excellent attention to detail- Great organizational skills - Innovative- Proactive and thoughtful - Resourceful- Ability to adapt to changing situations and roadblocks- Ability to work well on a team and partner with others- Bachelor's degree or equivalent work experience preferredThis posting is not for a specific job opening and by submitting your resume you are expressing interest in being contacted about this type of role at Apple in the future.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976