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Apple Expert Jobs (NOW HIRING)

... Expert communication skills, pitching and building work with conviction and confidence, and humility through cross-functional alignment Partner with central Apple teams to ensure alignment with ...

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As an Operations Expert, you help drive sales and the customer experience by delivering excellence ...

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Apple Expert information

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$11

$34

$77

How much do apple expert jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for apple expert in the United States is $34.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.18 per hour, depending on experience, location, and employer.

What is an Apple Expert?

Apple Experts are specially trained staff members at Apple retail stores who provide customers with in-depth knowledge about Apple products, services, and software. They assist with product selection, demonstrate features, and answer technical questions. Apple Experts also offer personalized setup assistance and help customers get the most out of their devices. Their goal is to ensure each customer has a positive and informative experience at the Apple Store.

What are the key skills and qualifications needed to thrive as an Apple Expert?

To thrive as an Apple Expert, you need extensive knowledge of Apple products, strong problem-solving abilities, and experience in customer service, often supported by retail or technical certifications. Familiarity with Apple’s proprietary systems, point-of-sale tools, and mobile device management platforms is essential. Excellent interpersonal skills, patience, and the ability to communicate technical information clearly are standout soft skills in this role. These competencies ensure exceptional customer experiences, effective troubleshooting, and the ability to drive product adoption and loyalty.

How does an Apple Expert typically collaborate with other team members in the Apple Store environment?

As an Apple Expert, you'll work closely with both technical specialists and sales associates to ensure customers receive comprehensive solutions. Collaboration often involves consulting with Genius Bar technicians to address complex technical issues or partnering with Creative team members for training sessions. You'll also coordinate with inventory and operations staff to manage product availability and ensure a seamless customer experience. This collaborative environment supports ongoing learning and helps you provide the best recommendations to customers.

What is the difference between Apple Expert vs Apple Specialist?

AspectApple ExpertApple Specialist
Required CredentialsApple certifications, technical knowledgeProduct knowledge, customer service skills
Work EnvironmentApple Stores, authorized service providersApple Stores, retail environments
Employer & Industry UsageApple retail and service locationsApple retail stores, sales roles

Apple Experts and Apple Specialists both work in Apple retail environments, focusing on customer service and product knowledge. However, Apple Experts typically possess technical certifications and provide in-depth technical support, while Apple Specialists focus more on sales and basic product assistance. Both roles are essential for delivering excellent customer experiences at Apple stores.

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What cities are hiring for Apple Expert jobs?

Cities with the most Apple Expert job openings:

What states have the most Apple Expert jobs?

States with the most job openings for Apple Expert jobs include:

Infographic showing various Apple Expert job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $70,855 per year, or $34.1 per hour.

AI Security Architect- ARC, Apple Information Security

Apple

Cupertino, CA

$175K - $263K/yr

Full-time

Medical, Dental, Retirement

Re-posted 25 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 681 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

We are seeking an AI Security Architect with deep expertise across security architecture, AI/ML systems, and threat modeling to join the Apple Information Security (AIS) Assurance ARC team. You will own security guidance for the most critical, high-risk AI initiatives across Apple, shaping architecture patterns, conducting design reviews, selecting or building security solutions for AI-driven environments, and translating expert decisions into AI-powered guidance that scales across the entire organization. Your work will directly determine how safely and confidently Apple adopts AI at scale.
Our scope spans across Apple's products, services, and operations, where the adoption of AI is accelerating at an unprecedented pace. The Assurance ARC organization is entrusted with providing expert security architecture guidance for these AI systems, and your contributions will directly impact our ability to protect against evolving AI-specific threats while enabling the business to innovate securely at scale.
Description
In this high-impact role, you will bridge the gap between traditional security practices and emerging AI risks. Operating under Zero Trust principles and Secure by Default framework, you will partner with engineering, data science, product, and compliance teams to build "paved roads" - pre-approved, reusable, secure-by-default patterns that enable teams to build AI-driven systems without a bespoke review for every project. you will amplify the effectiveness of the entire security function, by reducing inbound request volume through proactive foundational work and providing developers, ML engineers, and traditional security architects with clear guidance and standardized controls,
Leveraging deep AI/ML knowledge, you will evaluate risks such as data poisoning, model manipulation, and prompt injection, while simultaneously applying AI to security workflows to automate threat modeling, design reviews, and control validation. The third dimension of this role beyond prevention and response, is scale: applying AI-driven tooling to extend the team's reach far beyond what headcount alone can achieve. This is a highly strategic and technical role that bridges AI innovation with security, enabling Apple to adopt AI confidently and at pace.
As part of the Advisory Arm, you will also contribute directly to the Self-Service Enablement Platform, codifying decisions, patterns, and trade-offs from your reviews into AI-powered guidance accessible to teams without direct advisory engagement. Additionally, by working on Apple's most cutting-edge AI projects, you will serve as an intelligence sensor for the broader ARC team: identifying emerging AI/ML technologies and architectural patterns that should become future foundational focus areas, ensuring the organization stays ahead of the threat landscape.
Preferred Qualifications
Experience performing full-stack security architecture reviews encompassing cloud-native and emerging AI/ML technologies
Experience designing security patterns for LLM-based systems, RAG pipelines, or agentic architectures
Familiarity with Zero Trust architecture principles and Secure by Default design
Experience with data protection, encryption architecture, and key management in AI/ML contexts
Strong verbal and written communication skills, with the ability to build consensus across diverse teams
A real passion for staying ahead of emerging AI security risks and translating that knowledge into actionable guidance
Deeply accountable for your work; upbeat, adaptable, and results-oriented
Minimum Qualifications
BS in Computer Science, Computer Engineering, or Information Security, or 6+ years of equivalent, hands-on security experience in large enterprise environments a plus.
Strong background in security architecture, application security, or cloud security
Demonstrated understanding of AI/ML concepts, pipelines, and risks (e.g., data poisoning, prompt injection, model inversion, model theft)
Experience with threat modeling methodologies (e.g., STRIDE) and secure design principles
Familiarity with AI regulatory frameworks such as the EU AI Act, NIST AI RMF, ISO/IEC 42001, or comparable standards
Ability to communicate security concepts clearly to both technical and non-technical stakeholders
Proven ability to partner with engineering, data science, and product teams to drive adoption of security requirements
Experience applying AI/LLMs for security automation (e.g., risk analysis, automated threat modeling, compliance validation)
Proficiency in at least one scripting or programming language (e.g., Python, Swift, Java)
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976