ZipRecruiter

Log In

1

Apple Care Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsTechnology JobsApple Care Jobs

Apple Care information

See salary details

$8

$30

$75

How much do apple care jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for apple care in the United States is $30.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $37.98 per hour, depending on experience, location, and employer.

What is AppleCare?

AppleCare is a service and support plan offered by Apple that provides extended warranty coverage, technical support, and hardware service for Apple products. Depending on the plan, AppleCare can cover repairs, battery replacements, and accidental damage for devices like iPhones, Macs, iPads, and more. Purchasing AppleCare extends the standard warranty and gives users access to expert support from Apple’s technicians. The coverage options and costs vary based on the device and the plan selected. AppleCare is available as a one-time purchase or as a monthly subscription for certain products.

What are the key skills and qualifications needed to thrive as an AppleCare advisor, and why are they important?

To thrive as an AppleCare Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products and services, and typically a high school diploma or equivalent. Familiarity with CRM systems, Apple diagnostic tools, and remote support platforms is important for efficiently resolving customer issues. Excellent communication, patience, and problem-solving skills help advisors deliver clear guidance and maintain customer satisfaction. These skills and qualities ensure that customers receive accurate support and a positive brand experience, which are critical for Apple's reputation and customer loyalty.

What are some typical challenges faced by AppleCare advisors, and how can they effectively manage these situations?

Apple Care Advisors often handle a high volume of customer inquiries, ranging from simple troubleshooting to complex technical issues. One common challenge is managing customer expectations while providing clear and empathetic communication, especially when solutions are not immediate. Advisors can effectively manage these situations by staying patient, utilizing Apple’s extensive knowledge base, and collaborating with teammates or technical specialists when needed. Continuous learning and adaptability are key to staying up-to-date with new product releases and support protocols, ensuring customers receive accurate and timely assistance.

What is the difference between Apple Care vs Apple Genius?

AspectApple CareApple Genius
Role FocusExtended warranty and support plans for Apple productsIn-store technical support and device repairs
Required CredentialsNone specific; knowledge of Apple products recommendedApple Certified Technician or equivalent certification
Work EnvironmentCustomer service, sales, and supportTechnical repair and troubleshooting in Apple Stores
Employer & Industry UsageApple Inc., retail and support servicesApple Inc., retail stores and authorized service providers

Apple Care provides extended warranty and support plans for Apple devices, focusing on customer service and coverage. Apple Geniuses are technical experts who diagnose and repair Apple products in-store. While Apple Care is a support plan, Apple Geniuses are the technicians executing repairs and troubleshooting. Both roles are integral to Apple’s customer support ecosystem but serve different functions.

What is the easiest job to get at Apple Care?

The easiest job to get at Apple Care is typically a Customer Service Representative or Technical Support Advisor, as these roles often have lower entry requirements and focus on communication skills and basic technical knowledge. Prior experience in customer service and familiarity with Apple products can improve chances of hiring, but training is usually provided on the job.
More about Apple Care jobs

What cities are hiring for Apple Care jobs?

Cities with the most Apple Care job openings:

What states have the most Apple Care jobs?

States with the most job openings for Apple Care jobs include:

What job categories do people searching Apple Care jobs look for?

The top searched job categories for Apple Care jobs are:

Apple Care jobs near you
Infographic showing various Apple Care job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,473 per year, or $30 per hour.

Engineering Project Manager (Payments & Financial Eng), G&A Solutions Engineering (GSE)

Apple

Sunnyvale, CA • On-site

Full-time

Posted 9 days ago

Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers

Job description

Imagine the possibilities at Apple. Phenomenal ideas quickly translate into outstanding products, services, and customer experiences. Bring your passion and dedication to your job; there's no telling what you could achieve. The team seeks an Engineering Program Manager. This position involves leading revenue and reconciliation projects and facilitating cross-functional interaction across various groups.
G&A Solutions Engineering (GSE) is IS&T's dedicated technology partner for Apple's general and administrative functions - including people, finance, facilities, legal, and security. The team builds and delivers integrated technology solutions that keep these functions running efficiently and securely at global scale. GSE also works closely with business teams to develop custom tools that improve productivity and bring greater automation and consistency to G&A operations across Apple.
Description
The G&A Solutions Engineering group at Apple focuses on creative ways to engineer business solutions to meet growing needs of Apple Finance, iTunes, App Store, Sales, Retail, Apple Care and Apple Online. At core, our portfolio comprises of engineered custom solutions to process very high-volume micro-transactions from iTunes and App Store Downloads, iPhone Activations, Sales from Retail/Online, and Resellers, etc. These solutions are based on cutting edge enterprise technologies ranging from Server Side Java, Web Technologies, Cocoa, iOS, Oracle, and No-SQL Databases. Accurately processing such high volume transactions is our core strength.
Minimum Qualifications
3+ years of hands-on experience in technical program or technical project management
Experience in both leading a program and being a part of a wider program involving multiple groups
Experience in all aspects of Software Development Life Cycle using different software development methodologies
BS/MS Computer Science or job related work experience
Preferred Qualifications
Background in payments is highly desired
Experience managing high transaction volume projects is a plus
Prior experience in reconciliation products is a plus
PMP Certification is a plus
Strong communication skills and be able to articulate sophisticated business and technical situations to a variety of audiences

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apple logo

About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

View All Apple Jobs

Apply