ZipRecruiter

Log In

1

Apple Care Jobs (NOW HIRING)

Apple Inc.

$150 - $200/hr

At Apple, new ideas have a way of becoming extraordinary products, services, and customer ... that care deeply about user experience and intuitive design * Background in L&D, learning ...

New

previous pagenext page

Showing results 21-40

All JobsTechnology JobsApple Care Jobs

Apple Care information

See salary details

$8

$30

$75

How much do apple care jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for apple care in the United States is $30.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $37.98 per hour, depending on experience, location, and employer.

What is AppleCare?

AppleCare is a service and support plan offered by Apple that provides extended warranty coverage, technical support, and hardware service for Apple products. Depending on the plan, AppleCare can cover repairs, battery replacements, and accidental damage for devices like iPhones, Macs, iPads, and more. Purchasing AppleCare extends the standard warranty and gives users access to expert support from Apple’s technicians. The coverage options and costs vary based on the device and the plan selected. AppleCare is available as a one-time purchase or as a monthly subscription for certain products.

What are the key skills and qualifications needed to thrive as an AppleCare advisor, and why are they important?

To thrive as an AppleCare Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products and services, and typically a high school diploma or equivalent. Familiarity with CRM systems, Apple diagnostic tools, and remote support platforms is important for efficiently resolving customer issues. Excellent communication, patience, and problem-solving skills help advisors deliver clear guidance and maintain customer satisfaction. These skills and qualities ensure that customers receive accurate support and a positive brand experience, which are critical for Apple's reputation and customer loyalty.

What are some typical challenges faced by AppleCare advisors, and how can they effectively manage these situations?

Apple Care Advisors often handle a high volume of customer inquiries, ranging from simple troubleshooting to complex technical issues. One common challenge is managing customer expectations while providing clear and empathetic communication, especially when solutions are not immediate. Advisors can effectively manage these situations by staying patient, utilizing Apple’s extensive knowledge base, and collaborating with teammates or technical specialists when needed. Continuous learning and adaptability are key to staying up-to-date with new product releases and support protocols, ensuring customers receive accurate and timely assistance.

What is the difference between Apple Care vs Apple Genius?

AspectApple CareApple Genius
Role FocusExtended warranty and support plans for Apple productsIn-store technical support and device repairs
Required CredentialsNone specific; knowledge of Apple products recommendedApple Certified Technician or equivalent certification
Work EnvironmentCustomer service, sales, and supportTechnical repair and troubleshooting in Apple Stores
Employer & Industry UsageApple Inc., retail and support servicesApple Inc., retail stores and authorized service providers

Apple Care provides extended warranty and support plans for Apple devices, focusing on customer service and coverage. Apple Geniuses are technical experts who diagnose and repair Apple products in-store. While Apple Care is a support plan, Apple Geniuses are the technicians executing repairs and troubleshooting. Both roles are integral to Apple’s customer support ecosystem but serve different functions.

What is the easiest job to get at Apple Care?

The easiest job to get at Apple Care is typically a Customer Service Representative or Technical Support Advisor, as these roles often have lower entry requirements and focus on communication skills and basic technical knowledge. Prior experience in customer service and familiarity with Apple products can improve chances of hiring, but training is usually provided on the job.
More about Apple Care jobs

What cities are hiring for Apple Care jobs?

Cities with the most Apple Care job openings:

What states have the most Apple Care jobs?

States with the most job openings for Apple Care jobs include:

What job categories do people searching Apple Care jobs look for?

The top searched job categories for Apple Care jobs are:

Apple Care jobs near you
Infographic showing various Apple Care job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $62,473 per year, or $30 per hour.

Virtual Health Systems Administration and Support

Bristol Bay Native Corporation

Jacksonville, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Support the installation, upgrade, monitoring, and documentation of Virtual Health System hardware and software.

  • Serve as the primary point of contact for virtual health hardware and software support matters at NHJ and Branch Health Clinics.

  • Organize and deliver training for staff and providers on platform registration, scheduling, template management, and billing compliance.

Job description

Vista Defense Technologies, LLC is a Government Consulting and Contracting firm supporting missions throughout the world. VDT is seeking a Virtual Health Systems Administration and Support to join our team. The Virtual Health Systems Administration and Support's role is to support the IT Team's ongoing mission at Jacksonville, FL.
The Employee shall provide Virtual Health System Administration and support for the installation, upgrade and monitoring of software and hardware related to the Virtual Health System platform. The Employee shall serve as the central POC for all NHJ and Branch Health Clinics virtual health hardware and software support matters. The Employee shall perform the following tasks:
What You'll Do:
Installation, upgrade, monitoring, SOP documentation, and training for VH platforms.
Develop, maintain, and regularly update Standard Operating Procedures (SOPs) for all Virtual Health hardware setups, software configurations, network troubleshooting, and administrative workflows.
Apply Security Technical Implementation Guides (STIGs) to all Cisco codec endpoints and DX80 devices.
Staff & Provider Training
Organize initial and sustainment training for onsite and remote staff. Topics include platform registration, booking, template management, and mandatory coding/billing compliance.
  • Responsible for the management of Wi-Fi network implemented for virtual video visits platform.
  • Functions may include monitoring network capacity and performance, diagnosing and resolving network problems.
  • Design, Oversee, and administer MDM services (MobileIron), including Apple Business Management and Apple Care. Maintain Apps/Books secure tokens and MDM certificates. Solutions to include account management creating & sustaining database.
  • Responsible for the design, oversight, and administration of Mobile Device Management services to include Apple Business Management and Apple Care.
  • Administration overhead: Maintain device/equipment such as iPhones, iPads, laptops, PCs, etc. in support of VH operations. Responsible for inventory, equipment deployment, device configuration, software installs, and all related IT functional tasks.
  • Administer and customize Global Med Cart systems. Manage Tele-Critical Care (Bernoulli or approved successor) and conduct routine maintenance/log extraction for ICU TCC devices via Cisco Webex.
  • Manage and close service request tickets in ServiceNow. Update and maintain the Virtual Health web page. Provide technical assistance to users to minimize operational disruptions.
  • Provide monthly leadership status reports. Virtual Health web page management and other duties as required relating to newly introduced virtual health modalities.
  • Provides technical assistance to current and potential virtual health users to minimize disruptions of operations.
  • Evaluates impacts of new technologies on current systems and policies. Assesses performance and effectiveness of new or substantially modified systems.

Additional Duties:
  • Serve as the primary contact for scheduling and providing Virtual Health training at NH Jacksonville.
  • Organize and provide initial and sustainment training for onsite providers, hospital staff, BHC clinics, remote users & patients; training to include registration, connecting to the Virtual Health platforms, scheduling, booking, template management in the virtual health platform, coding and billing requirements for virtual health visits to ensure compliance.
  • Participate in Virtual Health platform team planning sessions for the effective deployment of telehealth capabilities DoD wide.
  • Travel may be required as needed to support outlying clinics.

What You Bring:
  • T3 Background Investigation
  • Current CompTIA Security + certification

What We Offer:
VDT offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement

Apply