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Apple Expert Jobs in Minnesota (NOW HIRING)

Apple

US-Technical Expert

Bloomington, MN · On-site

$37K - $47K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

Jamf

Strategic Customer Success Manager

Minneapolis, MN · On-site

We take pride in helping tens of thousands of customers around the globe succeed with Apple. The ... Foster trusted relationships with key decision makers by delivering expert recommendations on best ...

Zip

$250K - $315K/yr

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement ... Become a product expert - learning the Zip platform through and through, so that you're demo ready

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Apple Expert information

See Minnesota salary details

$10

$33

$76

How much do apple expert jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for apple expert in Minnesota is $33.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $38.37 per hour, depending on experience, location, and employer.

What is an Apple Expert?

Apple Experts are specially trained staff members at Apple retail stores who provide customers with in-depth knowledge about Apple products, services, and software. They assist with product selection, demonstrate features, and answer technical questions. Apple Experts also offer personalized setup assistance and help customers get the most out of their devices. Their goal is to ensure each customer has a positive and informative experience at the Apple Store.

How does an Apple Expert typically collaborate with other team members in the Apple Store environment?

As an Apple Expert, you'll work closely with both technical specialists and sales associates to ensure customers receive comprehensive solutions. Collaboration often involves consulting with Genius Bar technicians to address complex technical issues or partnering with Creative team members for training sessions. You'll also coordinate with inventory and operations staff to manage product availability and ensure a seamless customer experience. This collaborative environment supports ongoing learning and helps you provide the best recommendations to customers.

What is the difference between Apple Expert vs Apple Specialist?

AspectApple ExpertApple Specialist
Required CredentialsApple certifications, technical knowledgeProduct knowledge, customer service skills
Work EnvironmentApple Stores, authorized service providersApple Stores, retail environments
Employer & Industry UsageApple retail and service locationsApple retail stores, sales roles

Apple Experts and Apple Specialists both work in Apple retail environments, focusing on customer service and product knowledge. However, Apple Experts typically possess technical certifications and provide in-depth technical support, while Apple Specialists focus more on sales and basic product assistance. Both roles are essential for delivering excellent customer experiences at Apple stores.

What are the key skills and qualifications needed to thrive as an Apple Expert?

To thrive as an Apple Expert, you need extensive knowledge of Apple products, strong problem-solving abilities, and experience in customer service, often supported by retail or technical certifications. Familiarity with Apple’s proprietary systems, point-of-sale tools, and mobile device management platforms is essential. Excellent interpersonal skills, patience, and the ability to communicate technical information clearly are standout soft skills in this role. These competencies ensure exceptional customer experiences, effective troubleshooting, and the ability to drive product adoption and loyalty.

What are popular job titles related to Apple Expert jobs in Minnesota?

For Apple Expert jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Apple Expert jobs in Minnesota look for?

The top searched job categories for Apple Expert jobs in Minnesota are:

What cities in Minnesota are hiring for Apple Expert jobs?

Cities in Minnesota with the most Apple Expert job openings:

Apple Expert jobs near you
Infographic showing various Apple Expert job openings in Minnesota as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $69,397 per year, or $33.4 per hour.

US-Technical Expert

Apple

Bloomington, MN • On-site

$37K - $47K/yr

Full-time

Re-posted 7 days ago

Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers

Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to inspire excitement for Apple's products and services. You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services.
A Technical Expert exemplifies a skilled technician and shares knowledge across the team.
Description
Deepen extensive knowledge and stay up to date on Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for select Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Solve customer concerns through care, learning, and presenting technical problems and solutions clearly.
Communicate effectively and tailor your communication style to different audiences.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Work in a fast-paced environment, sometimes under tight deadlines and pressure, while supporting multiple customers at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.

What Apple employees say

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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