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Apple Expert Jobs (NOW HIRING)

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail customers meet their technology needs. First, we'll give you all the training you need to be an expert.

Certified Apple Expert

Watertown, MA · On-site

$15 - $21.45/hr

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail customers meet their technology needs. First, we'll give you all the training you need to be an expert.

US-Expert

Westlake, OH · On-site

$18 - $21.50/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As an Expert, you possess a deep understanding of our products and services across the Apple ...

US-Expert

Des Peres, MO · On-site

$19.25 - $23/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As an Expert, you possess a deep understanding of our products and services across the Apple ...

US-Expert

Austin, TX · On-site

$19.25 - $23/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As an Expert, you possess a deep understanding of our products and services across the Apple ...

US-Expert

Oklahoma City, OK · On-site

$18 - $21.50/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As an Expert, you possess a deep understanding of our products and services across the Apple ...

US-Expert

Dayton, OH · On-site

$19 - $22.50/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As an Expert, you possess a deep understanding of our products and services across the Apple ...

US-Expert

Charleston, SC · On-site

$18.25 - $21.75/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As an Expert, you possess a deep understanding of our products and services across the Apple ...

US-Technical Expert

Wauwatosa, WI · On-site

$36K - $45K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

US-Technical Expert

Anchorage, AK · On-site

$38K - $48K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

US-Technical Expert

Holyoke, MA · On-site

$37K - $46K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

US-Technical Expert

Ardmore, PA · On-site

$36K - $45K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

US-Technical Expert

Ardmore, PA · On-site

$36K - $45K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

US-Technical Expert

Charleston, SC · On-site

$35K - $44K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

US-Technical Expert

Virginia Beach, VA · On-site

$35K - $44K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

US-Technical Expert

Philadelphia, PA · On-site

$37K - $47K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ...

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Showing results 1-20

Apple Expert information

See salary details

$11

$34

$77

How much do apple expert jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for apple expert in the United States is $34.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.18 per hour, depending on experience, location, and employer.

What are Apple Experts?

Apple Experts are specially trained staff members at Apple retail stores who provide customers with in-depth knowledge about Apple products, services, and software. They assist with product selection, demonstrate features, and answer technical questions. Apple Experts also offer personalized setup assistance and help customers get the most out of their devices. Their goal is to ensure each customer has a positive and informative experience at the Apple Store.

How does an Apple Expert typically collaborate with other team members in the Apple Store environment?

As an Apple Expert, you'll work closely with both technical specialists and sales associates to ensure customers receive comprehensive solutions. Collaboration often involves consulting with Genius Bar technicians to address complex technical issues or partnering with Creative team members for training sessions. You'll also coordinate with inventory and operations staff to manage product availability and ensure a seamless customer experience. This collaborative environment supports ongoing learning and helps you provide the best recommendations to customers.

What is the difference between Apple Expert vs Apple Specialist?

AspectApple ExpertApple Specialist
Required CredentialsApple certifications, technical knowledgeProduct knowledge, customer service skills
Work EnvironmentApple Stores, authorized service providersApple Stores, retail environments
Employer & Industry UsageApple retail and service locationsApple retail stores, sales roles

Apple Experts and Apple Specialists both work in Apple retail environments, focusing on customer service and product knowledge. However, Apple Experts typically possess technical certifications and provide in-depth technical support, while Apple Specialists focus more on sales and basic product assistance. Both roles are essential for delivering excellent customer experiences at Apple stores.

What are the key skills and qualifications needed to thrive as an Apple Expert, and why are they important?

To thrive as an Apple Expert, you need extensive knowledge of Apple products, strong problem-solving abilities, and experience in customer service, often supported by retail or technical certifications. Familiarity with Apple’s proprietary systems, point-of-sale tools, and mobile device management platforms is essential. Excellent interpersonal skills, patience, and the ability to communicate technical information clearly are standout soft skills in this role. These competencies ensure exceptional customer experiences, effective troubleshooting, and the ability to drive product adoption and loyalty.
What cities are hiring for Apple Expert jobs? Cities with the most Apple Expert job openings:
What states have the most Apple Expert jobs? States with the most job openings for Apple Expert jobs include:
Certified Apple Expert

Certified Apple Expert

Best Buy

Watertown, MA • On-site

Other

Life, Retirement

Posted 4 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,747 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

As a Certified Apple Expert, you’ll create world-class shopping experiences and help our retail customers meet their technology needs. First, we’ll give you all the training you need to be an expert. Once you’re trained, you’ll lend your talents to achieving revenue, margin and operational targets. You’ll also work closely with other employees to make sure they’re prepared to demonstrate, promote and sell Apple products. While you’ll spend most of your time selling products in your area of expertise, you’ll also assist customers across all categories in the Apple department.
What you’ll do
  • Act as a subject matter expert, advocate and champion for Apple products
  • Maintain a high level of product knowledge through ongoing learning, self-development and specialized certifications
  • Keep the department organized and ready to serve customers
  • Drive profitable growth and achieve both individual and department goals
Basic qualifications
  • One year of experience in sales, customer service or related fields
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
  • Prior experience serving as a specialist in premium, luxury or complex technology solutions
  • One year of experience working with consumer electronics
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966