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Api Support Jobs in Florida (NOW HIRING)

In this role, you will be a key customer-facing technical contact, providing expert support and ... EDI X12 to internal data models * 278R loops (2000E, 2010EA, 2010EB) to API payload formats

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Api Support information

What is an API Support specialist?

An API Support specialist is a technical professional who assists developers and clients in understanding, integrating, and troubleshooting Application Programming Interfaces (APIs). They provide guidance on API documentation, help resolve errors, and ensure smooth communication between software systems. Their responsibilities often include responding to support tickets, debugging API calls, and collaborating with development teams to improve API usability and reliability.

What are the key skills and qualifications needed to thrive as an API Support specialist?

To thrive as an API Support Specialist, you need strong knowledge of programming concepts, RESTful APIs, troubleshooting skills, and typically a background in computer science or a related field. Familiarity with tools like Postman, API documentation platforms, and ticketing systems such as Jira or Zendesk is common. Excellent problem-solving, communication, and customer service skills help you effectively assist clients and collaborate with technical teams. These competencies ensure timely issue resolution, high customer satisfaction, and seamless integration experiences.

What are the most common challenges faced by API Support professionals and how can they be addressed?

API Support professionals often encounter challenges such as troubleshooting complex integration issues, managing diverse client technical backgrounds, and keeping up with frequent API updates or deprecations. Successfully addressing these challenges involves strong problem-solving skills, clear communication with both technical and non-technical stakeholders, and staying informed through documentation and team knowledge sharing. Building collaborative relationships with development teams and utilizing robust ticketing systems can also help streamline issue resolution and continuous learning.

What is the difference between Api Support vs Api Developer?

AspectApi SupportApi Developer
Primary RoleProvides technical assistance, troubleshooting, and user support for APIsDesigns, develops, and maintains APIs and related software
Required SkillsKnowledge of APIs, troubleshooting, communication skillsProgramming languages, API design, software development
Work EnvironmentCustomer support, technical teams, often in office or remoteDevelopment teams, software companies, tech environments
CertificationsAPI certifications, technical support certificationsProgramming certifications, software development courses

Api Support focuses on assisting users and troubleshooting existing APIs, while Api Developers create and improve APIs through coding and design. Both roles require technical knowledge, but Api Support emphasizes support skills, whereas Api Developers focus on development and programming expertise.

What are popular job titles related to Api Support jobs in Florida?

For Api Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Api Support jobs in Florida look for?

The top searched job categories for Api Support jobs in Florida are:

Infographic showing various Api Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior API Cloud Platform Engineer (Remote Opportunity)

VetsEZ

Tampa, FL • On-site, Remote

$98K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

VetsEZ is currently looking for a Senior API & Cloud Platform Engineer for a 100% remote position supporting a large federal government healthcare modernization project. This role will design, develop, and support the Enterprise Data Access Service (EDAS) and cloud-based integration platform for the Next Generation Toxic Exposure Risk Activity (TERA) Automated Gateway (TAG) initiative supporting the Department of Veterans Affairs (VA). The successful candidate will build secure, scalable APIs and cloud-hosted integration services that enable enterprise VA applications to securely access and consume Department of Defense (DoD) Individual Longitudinal Exposure Record (ILER) data.

Working closely with architects, data engineers, product owners, and enterprise stakeholders, this individual will develop modern cloud-native services and establish integration standards that support enterprise interoperability, scalability, security, and long-term maintainability. The role requires expertise in API development, cloud engineering, Azure services, and secure enterprise integrations.

The candidate must reside within the continental US.

Responsibilities

  • Design, develop, and maintain RESTful APIs supporting the Enterprise Data Access Service (EDAS) and TAG data products.
  • Define and maintain API contracts using OpenAPI (Swagger) specifications while implementing secure, versioned APIs that support enterprise interoperability.
  • Design and develop cloud-hosted application services using Microsoft Azure, including scalable and highly available microservices and API hosting solutions.
  • Implement application monitoring, logging, telemetry, health monitoring, and performance optimization using Azure Monitor and related Azure services.
  • Develop secure integrations with VA Profile, VBMS, Veterans Evaluation Services (VES), and other enterprise systems using modern authentication and authorization mechanisms.
  • Collaborate with architects, engineers, analysts, and stakeholders to support technical design, documentation, code reviews, Agile delivery activities, and enterprise integration planning.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent experience, with 8+ years of software engineering experience designing and developing enterprise applications.
  • 5+ years of experience developing RESTful APIs, enterprise integration services, and cloud-native applications using Microsoft Azure.
  • Strong expertise with REST APIs, OpenAPI (Swagger), JSON, OAuth 2.0, Mutual TLS (mTLS), and secure API design and implementation.
  • Proficiency in C#, Java, or Python, along with experience using Git, Azure DevOps, Azure Monitor, and cloud-based application development practices.
  • Excellent analytical, troubleshooting, and communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
  • Demonstrated experience designing scalable, highly available distributed systems and collaborating effectively within Agile development teams.

Additional Qualifications

  • Experience supporting the Department of Veterans Affairs (VA), Department of Defense (DoD), or other Federal agencies and integrating healthcare, military personnel, or benefits systems.
  • Microsoft Azure certifications and experience with Azure App Services, Azure Functions, Azure API Management, Azure Service Bus, Event Grid, and related Azure integration technologies are highly desirable.
  • Familiarity with ILER, VA Profile, VBMS, and knowledge of NIST, FISMA, FedRAMP, Zero Trust architecture principles, and DevSecOps practices.

Security Clearance Requirements

  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

  • Medical/Dental/Vision.
  • 401k with Employer Match.
  • PTO + Federal Holidays.
  • Corporate Laptop.
  • Training Opportunities.
  • Remote Opportunity.

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME