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How much do apd communications jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for apd communications in the United States is $29.82, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $34.86 per hour, depending on experience, location, and employer.

What are APD Communications?

APD Communications refers to professionals or teams who manage emergency communication systems for police, fire, and ambulance services, often within a public safety environment. They are responsible for handling emergency calls, dispatching units, and ensuring clear communication between first responders and control centers. Their work is critical for providing timely assistance during emergencies and ensuring public safety. APD Communications staff typically use advanced technology like computer-aided dispatch (CAD) systems and radio networks to coordinate responses efficiently.

What is the difference between Apd Communications vs Network Technician?

AspectApd CommunicationsNetwork Technician
CertificationsTypically includes Cisco, CompTIA certificationsOften requires Cisco, CompTIA, or similar certifications
Work EnvironmentTelecommunications, fieldwork, installation sitesOffice and on-site network troubleshooting and setup
Industry UsageTelecom providers, service companiesIT departments, telecom, and networking firms

Both roles require similar certifications and work in related environments, focusing on network and communication systems. While Apd Communications often emphasizes telecommunications installation and maintenance, Network Technicians may have a broader scope including IT network support. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by APD Communications Officers, and how can applicants prepare for them?

APD Communications Officers often face the challenge of managing high-pressure situations, such as handling multiple emergency calls simultaneously and making quick decisions with limited information. Staying calm under pressure, possessing strong multitasking abilities, and having excellent communication skills are essential to success in this role. Applicants can prepare by familiarizing themselves with emergency protocols, practicing active listening, and seeking out stress-management techniques. Additionally, understanding local geography and community resources can enhance on-the-job effectiveness.

What are the key skills and qualifications needed to thrive as an APD Communications Specialist, and why are they important?

To thrive as an APD Communications Specialist, you need strong verbal and written communication skills, attention to detail, and typically a background in public safety or emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and relevant certifications such as APCO or NENA are often required. Excellent multitasking, stress management, and teamwork abilities help professionals excel in high-pressure situations. These skills are crucial for ensuring accurate information flow and effective emergency response, directly impacting public safety outcomes.
More about Apd Communications jobs
What states have the most Apd Communications jobs? States with the most job openings for Apd Communications jobs include:
What job categories do people searching Apd Communications jobs look for? The top searched job categories for Apd Communications jobs are:
Apd Communications jobs near you
Infographic showing various Apd Communications job openings in the United States as of June 2026, with employment types broken down into 25% As Needed, 25% Temporary, and 50% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $62,027 per year, or $29.8 per hour.
APD Analyst

APD Analyst

Diversified Services Network, Inc.

Springfield, IL • On-site, Remote

Full-time

Posted 16 days ago

Job description

Overview of Job:
Diversified Services Network is seeking an APD Analyst to play a key role in the successful modernization of the Illinois Medicaid Enterprise System (MES).
The APD Analyst supports the State of Illinois Department of Healthcare and Family Services (HFS) in the modernization of its Medicaid Enterprise by providing analytical, coordination, and advisory services across procurement strategies, independent government cost estimation, market research, and costing/price analysis. This role collaborates with stakeholders to develop, track, and update Advanced Planning Documents (APDs) and associated deliverables, ensuring compliance with federal and state requirements. The APD Analyst works closely with client leadership, project teams, and federal partners (such as CMS) to support business operations, funding requests, and project documentation for Medicaid programs.
*The position is remote, with the possibility of up to 25% travel to the client location in Springfield, Illinois.
Duties Include:
• Write and coordinate information gathering for APDs, including Planning, Implementation, Operational, As Needed, and Annual APDs.
• Track and report on assigned APD activities and financials, including federal funding requests and contract amendments.
• Collaborate with client project teams and stakeholders to understand project scope, APD requirements, and business needs.
• Support the development of procurement strategies, including research of available products, services, suppliers, and evaluation of acquisition approaches.
• Collect, review, and analyze data to develop Independent Government Cost Estimates (IGCEs) and perform cost benefit, costing, and price analysis.
• Conduct market research to evaluate suppliers, compare services and costs, and provide recommendations for procurement plans and strategies.
• Prepare and present analytical reports, findings, and recommendations to support decision-making throughout the procurement and APD lifecycle.
• Ensure all work products and deliverables meet technical, documentation, and quality standards.
• Participate in and/or facilitate engagement with CMS and other federal/state agencies to ensure collaborative working relationships and compliance with APD submission requirements.
• Manage client relationships and expectations, working regularly with key client leadership.
• Provide recommendations for critical business and project decisions.
• Participate in meetings and communicate deliverable status, risks, and issues to stakeholders, including the client and federal government.
• Support continuous improvement of processes, personnel, and organizational systems related to procurement, APD, and financial management.
• Review deliverables and processes for quality and completeness, ensuring all project-identified processes and methodologies are executed and followed.
Mandatory Qualifications:
• Bachelor's degree or higher from an accredited college or university in a related field, or four years of additional relevant experience in lieu of a degree.
• Minimum of 4 years' experience in developing and applying analytic methodologies, including Medicaid Management Information System (MMIS) APD development and maintenance, federal grant or funding requests, or status reporting with a state or federal agency.
• Minimum of 3 years' experience as a business analyst with, or consultant to, State Health Programs.
• Minimum of 3 years' experience with elicitation and verification of business requirements.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook), with expertise in MS Excel.
• Strong customer service attitude and effective oral and written communication skills.
• Ability to work independently or as part of a team, with a high degree of professionalism in deliverables and client interactions.
• Experience with cost benefit analysis and financial tracking/reporting.
• Ability to review deliverables and processes for quality and completeness.
Preferred Experience / Qualifications:
• Business Data Analytics Certificate, Cost Estimator/Analyst Certification, CPA License, or PMI Certified Associate in Project Management (CAPM) or Project Management Professional (PMP).
• Understanding of State Medicaid Manual, 45 CFR 430, 610, 611, 612, State Medicaid Director's Letters, and APD Submission Requirements.
• Three or more years' experience working collaboratively with CMS State Representative or equivalent federal agency.
• Prior experience with Advance Planning Documents (APDs) and state procurement processes.
• Experience and skill in the development and maintenance of Microsoft Project schedules.
• Ability to communicate succinctly and accurately in written and verbal English.

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