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Apartment Front Desk Jobs (NOW HIRING)

Elm Grove Management

Front Desk Receptionist

Hooksett, NH · On-site

$14.75 - $19/hr

Keep property listings fresh on Zillow, Apartments.com, LoopNet, CoStar, and our site * Log ... One to two years in a receptionist, front desk, customer service, or administrative role * A warm ...

Westchester Country Club

Seasonal Front Desk

Rye, NY · On-site

$21/hr

Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring a seasonal Front Desk Attendant to ...

Westchester Country Club

Seasonal Front Desk

Rye, NY · On-site

$21/hr

Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring a seasonal Front Desk Attendant to ...

Touchmark

Front Desk

Meridian, ID · On-site

$18/hr

... and apartment homes, and a full range of services and care - from independent living to assisted ... our Front Desk team stays extremely busy! The ideal candidate will: * Be committed to and ...

Touchmark

Front Desk

Meridian, ID · On-site

$18/hr

... and apartment homes, and a full range of services and care - from independent living to assisted ... our Front Desk team stays extremely busy! The ideal candidate will: * Be committed to and ...

Atlas Residential LLC

Be Seen First

Front Desk: Mon-Fri- 3pm-11pm

Boston, MA · On-site

$18 - $20/hr

The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk in a luxury apartment community. Hours 11PM-7AM Duties * Greet all ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

... apartment and condominium communities. We are currently seeking a professional and service-driven Front Desk Agent / Concierge to support luxury residential properties in the Atlanta, Georgia market.

Ingleside Homes, Inc

Be Seen First

Front Desk Receptionist

Wilmington, DE · On-site

$15.50 - $16.50/hr

Ingleside Retirement Apartments is seeking a full-time Front Desk Receptionist for its senior high-rise facility. This role is responsible for greeting visitors, answering and assisting residents ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

... apartment and condominium communities. We are currently seeking a professional and service-driven Front Desk Agent / Concierge to support luxury residential properties in the Atlanta, Georgia market.

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

... apartment and condominium communities. We are currently seeking a professional and service-driven Front Desk Agent / Concierge to support luxury residential properties in the Atlanta, Georgia market.

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

... apartment and condominium communities. We are currently seeking a professional and service-driven Front Desk Agent / Concierge to support luxury residential properties in the Atlanta, Georgia market.

Stratton Amenities

Front Desk Concierge

Lewisville, TX · On-site

$14.50 - $18.75/hr

Front Desk Agent / Concierge Position Overview Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and ...

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Apartment Front Desk information

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How much do apartment front desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for apartment front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the responsibilities of an apartment front desk professional?

An apartment front desk staff member is responsible for greeting and assisting residents and visitors, managing package deliveries, answering phone calls, and handling resident inquiries or concerns. They often monitor building security by checking IDs and ensuring only authorized individuals enter the premises. Additionally, they may coordinate maintenance requests, assist with move-ins and move-outs, and maintain logs for daily activities. Their role is essential in creating a welcoming and secure environment for everyone in the building.

What are the key skills and qualifications needed to thrive as an apartment front desk professional?

To excel as an Apartment Front Desk professional, you need strong customer service abilities, organizational skills, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with property management software, phone systems, and visitor management tools is typically required. Exceptional communication, problem-solving, and a friendly demeanor help build positive relationships with residents and visitors. These skills ensure efficient operations, enhance resident satisfaction, and contribute to a welcoming and well-managed living environment.

What are some typical challenges faced by an apartment front desk professional and how can they be effectively managed?

Apartment Front Desk professionals often encounter challenges such as handling multiple resident requests simultaneously, managing package deliveries, and addressing urgent maintenance issues. Strong organizational skills and the ability to stay calm under pressure are essential for juggling these responsibilities. Effective communication with both residents and building staff helps ensure that concerns are addressed promptly and that information is accurately relayed. Utilizing management software and maintaining clear records can also streamline daily tasks and prevent misunderstandings.

What is the difference between Apartment Front Desk vs Leasing Agent?

AspectApartment Front DeskLeasing Agent
CredentialsHigh school diploma or equivalent; customer service experienceReal estate license or certification often preferred; sales experience
Work EnvironmentFront desk of apartment complex, handling resident inquiriesOffice or on-site leasing office, focusing on property tours and leasing
Employer & Industry UsageProperty management companies, apartment communitiesReal estate agencies, property management firms
Common Search & ComparisonResident support, customer service, front desk dutiesProperty leasing, sales, tenant acquisition

The Apartment Front Desk primarily handles resident inquiries and provides customer service at the property’s front desk, while a Leasing Agent focuses on marketing, showing units, and securing leases. Both roles are essential in property management but differ in responsibilities and skill requirements.

What does an apartment front desk receptionist do in an apartment?

An apartment front desk receptionist greets visitors, answers phone calls, and manages resident inquiries. They also handle administrative tasks such as signing in guests, scheduling maintenance requests, and providing information about the property, often using computer systems or management software. Strong communication skills and a professional appearance are important for this role.
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Apartment Front Desk jobs near you
Infographic showing various Apartment Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Receptionist

Hooksett, NH • On-site

Elm Grove Management
See more jobs at Elm Grove Managementexternal

$14.75 - $19/hr

Full-time

Posted 14 days ago

Job description

If you like a job where no two days look the same and where the work you do actually shows up in how people feel about where they live read on.

Elm Grove Companies is looking for a Front Desk Receptionist to be the welcoming first point of contact at our office. You'll greet residents, prospects, and vendors, keep the front desk running smoothly, and lend a hand to two teams: Property Management and Marketing. It's a role with real variety, and a great seat for anyone who wants to learn the real estate business from the inside.

About Elm Grove

We're a full-service real estate firm operating throughout New England, with offices across New Hampshire and Central Massachusetts. Our work spans development, construction, renovation, acquisitions, property management, and asset management and we manage a growing portfolio of apartment communities across the region.

People are at the center of how we operate. We care about the experience of our residents, our clients, and our team, and we're proud of the sense of community that comes with that.

Our Culture & Values

At Elm Grove Companies, our values arent just words theyre how we work every day. We lead with Respect, collaborate through Synergy, take Accountability for our actions, show up with Dependability, and embrace a Growth Mindset in everything we do.

We expect every team member to live these values daily in how they communicate, solve problems, and support one another. We offer freedom to think, create, and contribute without micromanagement, and we hold each other to a high standard of ownership and integrity.

If these values align with how you work and who you are, we want to talk with you.

What You'll Do

Run the front desk.

  • Greet visitors, residents, and vendors and make them feel taken care of

  • Answer and route a multi-line phone system; take clear messages and follow up

  • Manage the general inbox, mail, and package deliveries

  • Maintain visitor logs, key control records, and access card issuance

  • Keep the lobby and front desk sharp, and office supplies stocked within budget

Support the Property Management team.

  • Log maintenance requests, dispatch work orders, and follow through to completion

  • Be a first stop for resident questions about leases, amenities, and building policies

  • Accept and record rent payments, deposits, and application fees

  • Help with lease prep, renewals, and keeping files accurate and current

  • Pitch in on resident events and appreciation initiatives

Help the Marketing team.

  • Keep property listings fresh on Zillow, Apartments.com, LoopNet, CoStar, and our site

  • Log incoming leads in the CRM and route them to the leasing team

  • Build flyers, brochures, signage, and email campaigns in Canva

  • Draft social content that shows off our properties, events, and team

  • Monitor online reviews and help craft responses

What You Bring

  • One to two years in a receptionist, front desk, customer service, or administrative role

  • A warm, professional presence in person, on the phone, and in writing

  • Comfort with Microsoft Office and a willingness to learn new systems quickly

  • The ability to juggle competing requests without losing the thread or your cool

  • Good judgment with confidential resident, financial, and personnel information

  • High school diploma or equivalent

Bonus Points For

  • Experience in property management, real estate, hospitality, or leasing

  • Familiarity with Yardi, AppFolio, or Entrata

  • Hands-on experience with Canva, social scheduling tools, or email marketing platforms

  • Bilingual [English/Spanish]

  • A degree in business, marketing, communications, or something related

Apply