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Apartment Front Desk Jobs (NOW HIRING)

Steve Brown Apartments

Apartment Front Desk

Madison, WI · On-site

$17 - $18/hr

Steve Brown Apartments, a leader in Madison's rental market since 1980, is looking for problem-solving heroes who want to join our concierge team. What You'll Do All Day.You'll spend your day as ...

Madison Apartment

Front Desk Attendant

Conshohocken, PA · On-site

$12.75 - $16.50/hr

At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive ... Position: Front Desk Attendant We are seeking an enthusiastic and customer-focused Front Desk ...

Madison Apartment

Front Desk Attendant

Conshohocken, PA · On-site

$12.75 - $16.50/hr

At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive ... Position: Front Desk Attendant We are seeking an enthusiastic and customer-focused Front Desk ...

Madison Apartment Group

Front Desk Attendant

Conshohocken, PA · On-site

$12.75 - $16.50/hr

At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive ... Position: Front Desk Attendant We are seeking an enthusiastic and customer-focused Front Desk ...

University City Housing

Front Desk Associate

Philadelphia, PA · On-site

$14.25 - $18.25/hr

Front Desk Associate (Third Shift) Westbury Apartments | Center City Philadelphia Schedule: Thursday-Monday, 12:00 AM - 8:00 AM Location: Westbury Apartments, 15th & Spruce Street, Philadelphia, PA ...

Stratton Amenities

Front Desk Receptionist

Dallas, TX · On-site

$14.75 - $19/hr

Stratton Amenities provides luxury, hotel-style front desk and concierge services to upscale apartment and condominium communities. Our focus is simple: delivering a professional, welcoming, and ...

Stratton Amenities

Front Desk Receptionist

Dallas, TX · On-site

$15 - $19/hr

Stratton Amenities provides luxury, hotel-style front desk and concierge services to upscale apartment and condominium communities. Our focus is simple: delivering a professional, welcoming, and ...

tlc

Front Desk

Meridian, ID · On-site

$18/hr

... family and apartment homes, and a full range of services and care - from independent living to ... our Front Desk team stays extremely busy! The ideal candidate will: * Be committed to and ...

tlc

Front Desk

Meridian, ID · On-site

$18/hr

... family and apartment homes, and a full range of services and care - from independent living to ... our Front Desk team stays extremely busy! The ideal candidate will: * Be committed to and ...

Elm Grove Companies

Front Desk Receptionist

Hooksett, NH · On-site

$14.75 - $19/hr

Front Desk Receptionist If you like a job where no two days look the same -- and where the work you ... Keep property listings fresh on Zillow, Apartments.com, LoopNet, CoStar, and our site * Log ...

Elm Grove Management

Front Desk Receptionist

Hooksett, NH · On-site

$14.75 - $19/hr

Keep property listings fresh on Zillow, Apartments.com, LoopNet, CoStar, and our site * Log ... One to two years in a receptionist, front desk, customer service, or administrative role * A warm ...

Elm Grove Companies

Front Desk Receptionist

Hooksett, NH · On-site

$14.75 - $19/hr

Keep property listings fresh on Zillow, Apartments.com, LoopNet, CoStar, and our site * Log ... One to two years in a receptionist, front desk, customer service, or administrative role * A warm ...

Elm Grove Management

Front Desk Receptionist

Hooksett, NH · On-site

$14.75 - $19/hr

Keep property listings fresh on Zillow, Apartments.com, LoopNet, CoStar, and our site * Log ... One to two years in a receptionist, front desk, customer service, or administrative role * A warm ...

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Apartment Front Desk information

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How much do apartment front desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for apartment front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the responsibilities of an apartment front desk professional?

An apartment front desk staff member is responsible for greeting and assisting residents and visitors, managing package deliveries, answering phone calls, and handling resident inquiries or concerns. They often monitor building security by checking IDs and ensuring only authorized individuals enter the premises. Additionally, they may coordinate maintenance requests, assist with move-ins and move-outs, and maintain logs for daily activities. Their role is essential in creating a welcoming and secure environment for everyone in the building.

What are the key skills and qualifications needed to thrive as an apartment front desk professional?

To excel as an Apartment Front Desk professional, you need strong customer service abilities, organizational skills, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with property management software, phone systems, and visitor management tools is typically required. Exceptional communication, problem-solving, and a friendly demeanor help build positive relationships with residents and visitors. These skills ensure efficient operations, enhance resident satisfaction, and contribute to a welcoming and well-managed living environment.

What are some typical challenges faced by an apartment front desk professional and how can they be effectively managed?

Apartment Front Desk professionals often encounter challenges such as handling multiple resident requests simultaneously, managing package deliveries, and addressing urgent maintenance issues. Strong organizational skills and the ability to stay calm under pressure are essential for juggling these responsibilities. Effective communication with both residents and building staff helps ensure that concerns are addressed promptly and that information is accurately relayed. Utilizing management software and maintaining clear records can also streamline daily tasks and prevent misunderstandings.

What is the difference between Apartment Front Desk vs Leasing Agent?

AspectApartment Front DeskLeasing Agent
CredentialsHigh school diploma or equivalent; customer service experienceReal estate license or certification often preferred; sales experience
Work EnvironmentFront desk of apartment complex, handling resident inquiriesOffice or on-site leasing office, focusing on property tours and leasing
Employer & Industry UsageProperty management companies, apartment communitiesReal estate agencies, property management firms
Common Search & ComparisonResident support, customer service, front desk dutiesProperty leasing, sales, tenant acquisition

The Apartment Front Desk primarily handles resident inquiries and provides customer service at the property’s front desk, while a Leasing Agent focuses on marketing, showing units, and securing leases. Both roles are essential in property management but differ in responsibilities and skill requirements.

What does an apartment front desk receptionist do in an apartment?

An apartment front desk receptionist greets visitors, answers phone calls, and manages resident inquiries. They also handle administrative tasks such as signing in guests, scheduling maintenance requests, and providing information about the property, often using computer systems or management software. Strong communication skills and a professional appearance are important for this role.
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Apartment Front Desk jobs near you
Infographic showing various Apartment Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Apartment Front Desk

Madison, WI • On-site

Steve Brown Apartments
Real Estate • 51 - 200 employees
Learn more about Steve Brown Apartmentsexternal

$17 - $18/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 days ago

Job description

Steve Brown Apartments, a leader in Madison's rental market since 1980, is looking for problem-solving heroes who want to join our concierge team. What You'll Do All Day.You'll spend your day as the face of the company, ready to be the hero and assist our residents with any need. You'll answer phones, accept deliveries, open doors, greet residents and guests, provide or deny access to the building, work resident events, answer account questions, perform property walks, ensure common areas are tidy and more. No two days will be the same!  What It Takes.You like being helpful, assisting others, meeting new people, and being genuinely kind. People who do best in this role have a talent for connecting with individuals and storytelling. Previous experience in a job with high-demand customers and a little hustle (e.g., retail, restaurant, or hospitality) is beneficial, and with a minimum requirement of a high school diploma or equivalent.What You Get in Exchange.This is an hourly paid position, including potential annual profit sharing. You'll also benefit from our training and social events, recognition programs, complete medical and dental plans, supplemental insurance, paid time off, a company-matched 401k plan, and continuing education reimbursement. When and Where We'll See You.You'll be working at our flagship student property, Lucky Apartments. We're currently hiring for the first shift. As a full-time employee, you'll work Monday-Friday from 7:00 a.m. to 3 p.m.We're Unexpectedly Kind and Unapologetically Driven.As a locally owned, privately managed company, Steve Brown Apartments is dedicated to improving and supporting the community we call home. We're champions for innovation, professionalism, and growth. Our commitments to quality and service and our unwavering focus on providing our residents with a hassle-free living experience have made us one of Madison's favorite rental companies and a four-time winner of Madison Magazine's Best Places to Work. If you're looking for a company where hard work is tempered by play, you get to make a difference every day, and no two days are alike, apply now.Our Application Process.Applications are required. All potential candidates start with a 15-minute phone call, and those we'd like to meet are invited to interview on-site or virtually if you're not local. We typically interview each candidate at least two, sometimes four times before making an offer. We hire for the long-term, not for the moment, and take the time to get it right.