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Apartment Complex Front Desk Jobs in Springfield, MO

Bass Pro Shops

Front Desk Attendant

Springfield, MO · On-site

$16/hr

The Front Office Attendant with Big Cedar Lodge is responsible for delivering friendly and ... complex data; examine data to identify implications, problems and draw appropriate conclusions ...

Cabela's

Front Desk Attendant

Springfield, MO · On-site

$16/hr

The Front Office Attendant with Big Cedar Lodge is responsible for delivering friendly and ... complex data; examine data to identify implications, problems and draw appropriate conclusions ...

All JobsApartment Complex Front Desk JobsApartment Complex Front Desk Jobs in Springfield, MO

Apartment Complex Front Desk information

See Springfield, MO salary details

$8

$14

$19

How much do apartment complex front desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for apartment complex front desk in Springfield, MO is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $15.72 per hour, depending on experience, location, and employer.

What are the main responsibilities of an apartment complex front desk staff member?

An Apartment Complex Front Desk staff member is responsible for greeting residents and visitors, answering questions, managing mail and package deliveries, and assisting with maintenance requests. They often handle phone calls, coordinate with property management, and help enforce building security policies. Their role is essential in providing excellent customer service and ensuring the smooth operation of the apartment complex's daily activities.

What are the key skills and qualifications needed to thrive as an apartment complex front desk attendant, and why are they important?

To excel as an Apartment Complex Front Desk attendant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, telephone systems, and security protocols is typically required. Outstanding customer service, problem-solving abilities, and effective communication set top performers apart in this role. These skills ensure efficient operations, resident satisfaction, and a safe, welcoming environment within the apartment complex.

What are some common challenges faced by front desk staff at an apartment complex, and how can they be managed?

Front desk staff at apartment complexes often encounter challenges such as handling resident complaints, managing high visitor traffic, and juggling multiple tasks simultaneously. Effective communication skills, strong organizational habits, and a calm demeanor are essential for resolving issues efficiently and maintaining a welcoming environment. Many front desk roles also rely on teamwork, working closely with property managers, maintenance staff, and security to ensure smooth daily operations. Training and support from management can further help staff navigate these challenges and provide excellent service to residents.

What is the difference between Apartment Complex Front Desk vs Leasing Agent?

AspectApartment Complex Front DeskLeasing Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, real estate license often preferred
Work EnvironmentFront desk, lobby, reception areaOffice, leasing office, property tours
Employer & IndustryProperty management companies, apartment complexesReal estate agencies, property management firms
Common Search & ComparisonYesYes

The Apartment Complex Front Desk primarily handles guest reception, inquiries, and administrative tasks at the building lobby, focusing on resident services. In contrast, a Leasing Agent actively promotes and manages lease agreements, conducts property tours, and seeks new tenants. While both roles require customer service skills and work within property management environments, the Front Desk role is more administrative, whereas the Leasing Agent is sales-oriented.

What are popular job titles related to Apartment Complex Front Desk jobs in Springfield, MO?

For Apartment Complex Front Desk jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Apartment Complex Front Desk jobs in Springfield, MO look for?

The top searched job categories for Apartment Complex Front Desk jobs in Springfield, MO are:

Apartment Complex Front Desk jobs near you
Infographic showing various Apartment Complex Front Desk job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $29,639 per year, or $14.2 per hour.

Front Desk Attendant

Bass Pro Shops

Springfield, MO • On-site

$16/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 438 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY: The Front Office Attendant with Big Cedar Lodge is responsible for delivering friendly and professional service while ensuring guest satisfaction when interacting with every guest.
Pay: $16 hourly
ESSENTIAL FUNCTIONS:
  • Greet guests and visitors with a professional, friendly demeanor which may include handling guest registration, room assignments, and payment processing. Will be offering assistance proactively and ensuring a welcoming environment while ensuring room and resort knowledge, accuracy, and speed in all transactions.
  • Answer calls promptly and professionally. Routing calls and messages accurately to appropriate departments or individuals.
  • Stay updated on company policies and offerings. Providing guests with accurate information about services, amenities, and local attractions.
  • Handle guest complaints or concerns with empathy, efficiency, and a high level of confidentiality. Escalating issues when necessary while maintaining guest satisfaction.
  • Maintains records, logs, and reports as required. Manage bookings, reservations, and occasionally cancellations by utilizing the company assigned software with confidence and ability to troubleshoot or escalate issues as needed
  • Uphold partnership across the company to streamline communications and seek to understand role impacts.
  • Hold ownership of the Registration and affiliate desks for cleanliness and brand standards.
  • All other duties as assigned.
EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School Diploma or Equivalent
  • Preferred Degree: High School Diploma or Equivalent
  • Years of experience: previous hospitality experience is preferred but not required.
PHYSICAL REQUIREMENTS:
Regularly walks, stands, and does computer work.
Occasionally lifts up to 50 lbs.
Seldom/Never sits.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of Front Office Attendant. The front office attendant will be required to stand for extended periods, frequently lift to 50 pounds and be able to work in all elements of the outdoor environment. The associate must be able to read write, speak, hear, and understand in the English language. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
INDEPENDENT JUDGEMENT:
Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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