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Hotel Reservations Jobs in Springfield, MO (NOW HIRING)

IHG Hotels & Resorts

Night Audit

Springfield, MO · On-site

$13.75 - $18.25/hr

Respond to inquiries about hotel services, local shopping, dining, entertainment, and travel directions * Generate, confirm, cancel, and change guest reservations accurately * Maintain records of ...

PetSmart

PetsHotel Lead

Springfield, MO · On-site

$14.50 - $16.25/hr

Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary. * Responsible for the monthly hotel safety reporting ...

PetSmart

PetsHotel Lead

Springfield, MO · On-site

$14.50 - $16.25/hr

Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary. * Responsible for the monthly hotel safety reporting ...

PetSmart

PetsHotel Lead

Springfield, MO · On-site

$14.50 - $16.25/hr

Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary. * Responsible for the monthly hotel safety reporting ...

PetSmart Careers

PetsHotel Lead

Springfield, MO · On-site

$16.40 - $24.40/hr

Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary. * Responsible for the monthly hotel safety reporting ...

PetSmart

PetsHotel Lead

Springfield, MO · On-site

$14.50 - $16.25/hr

Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary. * Responsible for the monthly hotel safety reporting ...

PetSmart Careers

PetsHotel Lead

Springfield, MO · On-site

$16.40 - $24.40/hr

Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary. * Responsible for the monthly hotel safety reporting ...

PetSmart

PetsHotel Lead

Springfield, MO · On-site

$14.50 - $16.25/hr

Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary. * Responsible for the monthly hotel safety reporting ...

Midas Hospitality

Front Desk Clerk

Springfield, MO · On-site

$12.75 - $15.75/hr

Process reservations, modifications, and cancellations according to hotel, brand, and company standards.Maintain knowledge of room types, rates, packages, promotions, and availability.Utilize ...

TownePlace Suites Morristown

Night Auditor

Springfield, MO · On-site

$13.75 - $18.25/hr

As a Night Auditor, you'll play a critical role in guest satisfaction and hotel operations-all ... Create and code electronic room keys * Assist guests with reservations and requests in a friendly ...

ECHO Suites Springfield, MO

Night Auditor

Springfield, MO · On-site

$12.75 - $16.75/hr

As a Night Auditor, you'll play a critical role in guest satisfaction and hotel operations-all ... Create and code electronic room keys * Assist guests with reservations and requests in a friendly ...

Hope's Global Getaways

Client Interaction Specialist

Ozark, MO · On-site

$15.25 - $20/hr

... hotels, cruises, transportation options, excursions, and vacation packages * Present personalized travel recommendations based on each client's preferences and expectations * Coordinate reservations ...

Atrium Hospitality

Restaurant Server

Springfield, MO · On-site

Hotel : Springfield University Plaza333 John Q. Hammons PkwySpringfield, MO 65806 Part ... Schedule reservations, answer phone calls, and assist with special requests or events * Monitor ...

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Hotel Reservations information

See Springfield, MO salary details

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How much do hotel reservations jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for hotel reservations in Springfield, MO is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is a hotel reservation?

Hotel reservations refer to the process of booking a room or accommodation at a hotel for a specific period in advance. This can be done directly through the hotel's website, over the phone, via email, or through third-party booking platforms. Making a reservation ensures that a room will be available for you upon arrival, and often allows you to select room types and specify preferences. It is recommended to confirm your reservation details, such as dates, rates, and cancellation policies, before your stay.

What are the key skills and qualifications needed to thrive in hotel reservations, and why are they important?

To excel in Hotel Reservations, you need strong customer service skills, attention to detail, and familiarity with reservation protocols, often supported by a high school diploma or equivalent. Proficiency with property management systems (PMS) such as Opera or Cloudbeds, and basic knowledge of online booking platforms, is typically required. Outstanding communication, problem-solving abilities, and a calm demeanor under pressure help professionals stand out in this role. These skills are crucial for ensuring guest satisfaction, maximizing occupancy, and handling booking issues efficiently.

What are some common challenges faced by hotel reservations agents, and how can they be managed effectively?

Hotel reservations agents often face challenges such as handling high call volumes during peak seasons, managing overbookings, and addressing last-minute changes or cancellations. Effective communication and strong organizational skills are essential for managing these situations smoothly. Agents typically collaborate closely with front desk staff and housekeeping to ensure accurate room assignments and guest satisfaction. Utilizing reservation management software and following established protocols can also help reduce errors and improve efficiency.

What is the difference between Hotel Reservations vs Front Desk Agent?

AspectHotel ReservationsFront Desk Agent
Primary RoleHandling reservation bookings and managing guest reservationsAssisting guests during check-in/check-out and providing services
Work EnvironmentOffice or reservation center, often remote or call-basedFront desk of the hotel, face-to-face guest interaction
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, hospitality training
Industry UsageHotels, travel agencies, online booking platformsHotels, resorts, hospitality industry

While both roles are essential in the hospitality industry, Hotel Reservations focuses on managing bookings and reservations, often remotely, whereas Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Understanding these differences helps job seekers find the right position in the hospitality sector.

What are the most commonly searched types of Hotel Reservations jobs in Springfield, MO?

The most popular types of Hotel Reservations jobs in Springfield, MO are:

What are popular job titles related to Hotel Reservations jobs in Springfield, MO?

For Hotel Reservations jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Hotel Reservations jobs in Springfield, MO look for?

The top searched job categories for Hotel Reservations jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Hotel Reservations jobs?

Cities near Springfield, MO with the most Hotel Reservations job openings:

Hotel Reservations jobs near you
Infographic showing various Hotel Reservations job openings in Springfield, MO as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,005 per year, or $15.9 per hour.

Tru by Hilton Downtown Springfield MO Front Desk 3 pm to 11pm Friday Sat and Sunday

Bryan Properties Group

Springfield, MO • On-site

$16/hr

Full-time

Posted 16 days ago

Job description

JOB SUMMARYThe Front Desk Agent serves as our guests' first point of contact and manages all aspects of their accommodation. The role is responsible for registering guests, managing reservations, and providing information about rooms, rates, and amenities with a high degree of customer service.THIS IS A 3Pm -11PM  Friday, Sat and SundayESSENTIAL DUTIES, FUNCTIONS, AND RESPONSIBILITIESAnswer telephones and direct telephone traffic as necessary.Make, modify, and cancel guest reservations at the guest' request.Check guests in and out of the hotel.Assign rooms and issue key cards to guests following hotel protocols.Provide information about hotel services to interested parties.Provide assistance with recommendations and directions to restaurants/shows/ attractions, etc.Receive payments and post payments to the correct rooms.Advise housekeeping staff of room status during check out hours.Handle guest complaints and escalate complaints that cannot be addressed to the General Manager. Stock and inventory the Eat and Sip Market Complete online training as assigned by the deadline date.Count cash drawer upon arrival to work and at end of shift. Notify management of any shortages/overages immediately. Close out accounts at end of each shift and complete all required end of shift reports.Report to work in the correct uniform and maintain a professional appearance.Exhibit an outgoing and friendly demeanor and professional attitude. Keeps the front desk/lobby area clean and presentable; clean and disinfect all areas of the front desk and lobby.Follow department policies and procedures.Assist other team members at the direction of the general manager.Answer customer questions regarding hotel facilities or hours of operation.Recommend local restaurants/theaters/attractions when inquire.Exhibit exemplary attendance and punctuality.Comply with company policies and procedures.Perform other duties as assigned.