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Answering Service Jobs in Ohio (NOW HIRING)

The Glass Guru

Customer Service Representative

Gahanna, OH · On-site

$14 - $18/hr

Respond to any voicemails and/or messages from answering service (if applicable) * Respond to inbound email correspondence, forward on as appropriate * Greet customers and all other visitors to the ...

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All JobsAnswering Service JobsAnswering Service Jobs in Ohio

Answering Service information

See Ohio salary details

$11

$21

$37

How much do answering service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for answering service in Ohio is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $26.06 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What are the most commonly searched types of Answering Service jobs in Ohio?

The most popular types of Answering Service jobs in Ohio are:

What are popular job titles related to Answering Service jobs in Ohio?

For Answering Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Answering Service jobs in Ohio look for?

The top searched job categories for Answering Service jobs in Ohio are:

What cities in Ohio are hiring for Answering Service jobs?

Cities in Ohio with the most Answering Service job openings:

Answering Service jobs near you
Infographic showing various Answering Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,549 per year, or $21.9 per hour.

Now Hiring - Experienced Front Load Driver

Pete & Pete Container Service, Inc.

Cleveland, OH • On-site

Other

Re-posted 29 days ago

Job description

Pete & Pete

Pete & Pete is a local small business, servicing the counties in Northeast Ohio. We have been family owned and operated for more than 22 years! Our friendly and professional staff is always available to take calls and to answer any questions you have with no wait time and no automated answering service. We have the dumpsters and manpower to handle all of your residential and commercial needs. Our same-day service sets us apart from our competitors and makes us THE LEADER IN CONTAINER SERVICE.

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