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Answering Service Rep Jobs in Texas (NOW HIRING)

VCA Animal Hospitals

Client Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

We are seeking an experienced Client Service Representative to join our team. At VCA Jones Road ... Answering questions regarding products and services, including educating clients on general animal ...

VCA Animal Hospitals

Client Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets ...

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Attract potential customers by answering product and service questions and suggesting information about other products and services. Customer Service Representative (CSR) Role Qualifications:

Banking

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative Seeking a Banking or financial Customer Service Representative to ... The role involves answering account-related questions, guiding participants through financial ...

Tornado Bus

Customer Service Rep.

Laredo, TX · On-site

$12.50 - $16.75/hr

This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general ...

Community Veterinary Partners

CSR

San Antonio, TX · On-site

$14.50 - $19.75/hr

Veterinary Customer Service Representative (CSR) Alamo Dog and Cat Hospital | San Antonio, TX ... Answering incoming phone calls and assisting with client questions * Scheduling and confirming ...

New

BCforward

Customer Service Rep

San Antonio, TX · On-site

$12.59/hr

The CSR helps the associate by answering their inquiry, resolving their problem or routing their issue to a specialist for resolution. In addition, the CSR records and tracks the issue on a case ...

Crown Packaging

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

CUSTOMER SERVICE REPRESENTATIVE Crown Packaging Corp. is seeking an experienced Customer Service ... General office work, answering a multi-line phone system. Requirements: * Self-starter who is ...

BCforward

Customer Service Representative

San Antonio, TX · On-site

$14.50 - $19.50/hr

He/she helps the customer by answering their inquiry, resolving their problem or routing their call to a caseworker for resolution. In addition, the CSR records and tracks the issu e via the case ...

Four PZ Pizza, Inc.

CSR

Magnolia, TX

$13.75 - $18.50/hr

Under daily supervision of the General Manager, the position of the CSR is responsible for greeting ... Essential Functions:1. Cheerfully greet customers with a smile when answering the phone and when ...

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Answering Service Rep information

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

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For Answering Service Rep jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Answering Service Rep jobs in Texas look for?

The top searched job categories for Answering Service Rep jobs in Texas are:

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Answering Service Rep jobs near you

Client Service Representative

VCA Animal Hospitals

San Antonio, TX • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

29th of 56 rated veterinary

Job description

Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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