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Answer Force Jobs in Michigan (NOW HIRING)

Floor & Decor Holdings, Inc.

Merchandise Specialist

Novi, MI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a product knowledge expert, assist customers with product selection and answer product related ... Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally ...

Floor & Décor

Merchandise Specialist

Novi, MI

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a product knowledge expert, assist customers with product selection and answer product related ... Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally ...

Floor & Décor

Assistant Department Manager (Wood)

Utica, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer the telephone according to accepted guidelines * Stock and tag merchandise displays as ... Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally ...

Shoreline Inn

Dockhand

Muskegon, MI · On-site

The marina is a service driven business and the customer is the driving force behind every task ... Help orient members to the marina, facilities and answer questions related to services, dining ...

Wharf

Dockhand

Grand Haven, MI · On-site

The marina is a service driven business and the customer is the driving force behind every task ... Help orient members to the marina, facilities and answer questions related to services, dining ...

Wharf

Dockhand

Grand Haven, MI · On-site

The marina is a service driven business and the customer is the driving force behind every task ... Help orient members to the marina, facilities and answer questions related to services, dining ...

Shoreline Inn

Dockhand

Muskegon, MI · On-site

The marina is a service driven business and the customer is the driving force behind every task ... Help orient members to the marina, facilities and answer questions related to services, dining ...

AAFES

Camp Grayling Customer Experience Associate

Grayling, MI · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Able to think quickly on the spot to answer customer questions AVAILABILITY NEEDED: 7:30AM-7:30PM ... Who We Are The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on ...

The City of Bay City, Michigan

Police Officer

Bay City, MI · On-site

$28.76 - $38.22/hr

  • Medical

  • Retirement

  • PTO

If there is insufficient space on the application for your answers, additional sheets must be ... Force Officer with our VIPER unit on the Mid-Michigan Safe Streets Task Force, Accident ...

Floor & Decor Holdings, Inc.

Cashier

Utica, MI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as ... Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force ...

Floor & Décor

Cashier

Grand Rapids, MI

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as ... Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force ...

City of Ferndale

Police Officer

Ferndale, MI · On-site

$93K/yr

  • Medical

  • Retirement

Enter and exit vehicles quickly to perform rescue operations, pursue a suspect or answer an ... Use bodily force to gain entrance through barriers to search, seize, investigate and/or rescue.

Floor & Decor Holdings

Customer Service Associate

Ypsilanti, MI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as ... Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force ...

LCMC Health

MRI PRN

Detroit, MI

Explains procedure to patients/families and answers any questions to ease anxiety and assure ... Heavy physical requirements- Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or ...

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Answer Force information

What is an Answer Force?

An Answer Force representative is a professional who handles inbound and outbound communications on behalf of businesses, typically through phone, chat, or email. They provide customer service, answer inquiries, take messages, and may schedule appointments or provide support depending on the client's needs. Answer Force is a company that offers 24/7 virtual receptionist and call answering services, allowing businesses to ensure they never miss important calls or messages. Representatives are trained to represent businesses professionally and courteously, acting as an extension of the client's team.

What are the key skills and qualifications needed to thrive as an Answer Force?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, a high school diploma or equivalent, and the ability to manage multiple phone lines efficiently. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Strong listening skills, patience, problem-solving abilities, and professionalism help operators provide outstanding customer experiences. These skills and qualities are crucial for ensuring accurate message delivery, client satisfaction, and effective handling of high call volumes.

How does an Answer Force team member typically collaborate with other departments to resolve customer issues efficiently?

As an Answer Force team member, you’ll often coordinate with other departments such as technical support, billing, or sales to efficiently resolve customer inquiries. Communication is primarily handled through internal messaging platforms and ticketing systems, ensuring that customer concerns are escalated to the right experts when necessary. This collaborative approach not only helps in resolving issues more quickly but also provides valuable insights into recurring problems, allowing for continuous improvement of services. Being proactive and clear in your communications with colleagues is essential for maintaining a high standard of customer care.

What is the difference between Answer Force vs Customer Service Representative?

AspectAnswer ForceCustomer Service Representative
CredentialsTypically requires communication skills, basic computer knowledge, and sometimes industry-specific trainingRequires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageUsed across various industries for customer support and call handlingCommonly employed in retail, telecom, and service industries

Answer Force and Customer Service Representative roles both focus on customer communication, but Answer Force often emphasizes handling inbound calls and support in call centers, while Customer Service Representatives may work in diverse settings including retail and face-to-face interactions. Both roles require strong communication skills and customer service training, but Answer Force positions may involve more specialized call handling tasks.

What are popular job titles related to Answer Force jobs in Michigan?

For Answer Force jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Answer Force jobs in Michigan look for?

The top searched job categories for Answer Force jobs in Michigan are:

Answer Force jobs near you
Infographic showing various Answer Force job openings in Michigan as of August 2026, with employment types broken down into 70% Full Time, 24% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution.

Merchandise Specialist

Floor & Decor Holdings, Inc.

Novi, MI • On-site

$15/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Floor & Decor rating

6.7

Company rating: 6.7 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

213th of 734 rated retailers

Job description

Base Pay
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose
This position will maintain the store merchandising standards and store pricing integrity. This role is responsible for managing price changes, execution of product SKU labeling and processing returned merchandise. Full-Time and Part-Time Positions Available.
Minimum Eligibility Requirements
  • (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • Excellent communication skills (verbal and written).
  • Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
  • Strong computer skills and internet project coordination experience.
  • Must be a self-starter and work well in a fast-paced environment.
  • Sensitivity to confidential information.

Essential Functions
  • Utilize and maintain store pricing using Tags-On-Demand (TOD) mobile printing station.
  • Identify and label merchandise that does not have vendor provided SKUs using TOD.
  • Support merchandise returns by returning saleable product to sales floor.
  • Demonstrate a thorough understanding and comply with the company's safe lifting practices standard operating procedures (SOP).
  • As a product knowledge expert, assist customers with product selection and answer product related questions.
  • Create price tags and signage for all products.
  • Replace outdated signage based upon updated price changes.
  • Return products to the correct home locations after customer returns.
  • Clean and stock products according to Floor & Decor's standards.
  • Communicate in-store moves and non-scanning SKU products via email.
  • Partner with Department Managers to determine which products need SKUs, price changes and need to be returned.

Working Conditions (travel, hours, environment)
  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
  • Paid vacation and sick time for eligible associates
  • Paid holidays plus a personal holiday
  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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