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Answer Force Jobs in Michigan (NOW HIRING)

Global Force

Patient Service Representative-MI

Flint, MI · On-site

$17 - $21.75/hr

  • Medical

  • Dental

They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in ...

Global Force

Patient Service Representative-MI

East Lansing, MI · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in ...

Global Force

Patient Service Representative-MI

Detroit, MI · On-site

$16 - $20.25/hr

  • Medical

  • Dental

They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in ...

Parkland Hospitality

Dockhand

Grand Haven, MI · On-site

The marina is a service driven business and the customer is the driving force behind every task ... Help orient members to the marina, facilities and answer questions related to services, dining ...

VITEC, LLC

Parts Specialist I

Detroit, MI · On-site

$16.25 - $22/hr

Answer questions regarding availability of parts * Ask appropriate questions to ensure correct ... force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force ...

ARD Logistics

Parts Specialist I

Detroit, MI · On-site

$16.25 - $22/hr

... • Answer questions regarding availability of parts • Ask appropriate questions to ensure ... force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force ...

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Answer Force information

What is an Answer Force?

An Answer Force representative is a professional who handles inbound and outbound communications on behalf of businesses, typically through phone, chat, or email. They provide customer service, answer inquiries, take messages, and may schedule appointments or provide support depending on the client's needs. Answer Force is a company that offers 24/7 virtual receptionist and call answering services, allowing businesses to ensure they never miss important calls or messages. Representatives are trained to represent businesses professionally and courteously, acting as an extension of the client's team.

What are the key skills and qualifications needed to thrive as an Answer Force?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, a high school diploma or equivalent, and the ability to manage multiple phone lines efficiently. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Strong listening skills, patience, problem-solving abilities, and professionalism help operators provide outstanding customer experiences. These skills and qualities are crucial for ensuring accurate message delivery, client satisfaction, and effective handling of high call volumes.

How does an Answer Force team member typically collaborate with other departments to resolve customer issues efficiently?

As an Answer Force team member, you’ll often coordinate with other departments such as technical support, billing, or sales to efficiently resolve customer inquiries. Communication is primarily handled through internal messaging platforms and ticketing systems, ensuring that customer concerns are escalated to the right experts when necessary. This collaborative approach not only helps in resolving issues more quickly but also provides valuable insights into recurring problems, allowing for continuous improvement of services. Being proactive and clear in your communications with colleagues is essential for maintaining a high standard of customer care.

What is the difference between Answer Force vs Customer Service Representative?

AspectAnswer ForceCustomer Service Representative
CredentialsTypically requires communication skills, basic computer knowledge, and sometimes industry-specific trainingRequires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageUsed across various industries for customer support and call handlingCommonly employed in retail, telecom, and service industries

Answer Force and Customer Service Representative roles both focus on customer communication, but Answer Force often emphasizes handling inbound calls and support in call centers, while Customer Service Representatives may work in diverse settings including retail and face-to-face interactions. Both roles require strong communication skills and customer service training, but Answer Force positions may involve more specialized call handling tasks.

What are popular job titles related to Answer Force jobs in Michigan?

For Answer Force jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Answer Force jobs in Michigan look for?

The top searched job categories for Answer Force jobs in Michigan are:

Answer Force jobs near you
Infographic showing various Answer Force job openings in Michigan as of August 2026, with employment types broken down into 70% Full Time, 24% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution.

Patient Service Representative-MI

Global Force

Flint, MI • On-site

$17 - $21.75/hr

Other

Medical, Dental

Re-posted 12 days ago

Job description

Patient Service Representative

Ideal for individuals seeking flexible, intermittent work opportunities. Work will be offered on a short-term, project-by-project basis.

Onsite: We have openings in multiple locations in MI:

  • Flint MI 48507
  • East Lansing MI 48823
  • Berkley MI 48072
  • Detroit MI

    • Rate: DOE

    Must have completed HIPAA Training and Bloodborne training.

    Required Skills & Experience:

    • Experience answering telephones.
    • Must have exceptional customer service skills.

    Preferred Skills & Experience:

    • Experience working in a dental, medical, or other health-care office, preferred.
    • Knowledge of insurance plans (HMO/PPO), is a plus.

    Education: Required Education: High school diploma or GED.

    Looking for a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

    Essential Duties:

    • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal.
    • Respond to patient questions and/or concerns according to DCA Policies.
    • Answering Telephones.
    • Scheduling Appointments.
    • Maintaining Appointment Book.
    • Confirming Appointments.
    • Follow up on no shows/cancellation of Appointments.
    • Register Patients on sign in sheet.
    • Post charges and payments to patient accounts.
    • Checking voicemail on a daily basis.
    • Maintain a clean and friendly waiting area for patients.

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