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Answer Aide Jobs in Silver Spring, MD (NOW HIRING)

Erickson Senior Living

Dietary Aide / Server

Ashburn, VA · On-site

$16 - $18/hr

... Aides / Dining Server at a senior living community in Ashburn where dining is about more than food ... Answer phones professionally and follow up on requests * Maintain cleanliness and sanitation in the ...

Kids After Hours

Child Care Aide Rockville MD

Rockville, MD · On-site

$13.50 - $17.75/hr

... the day, and answer questions. You will also communicate with parents about participant ... Aides will report to the site Director Qualifications and Skills * At least 1-2 years experience ...

Prince George's County, MD

Administrative Aide 3A

Largo, MD · On-site +1

$61K - $83K/yr

... Aide 3 , grade A17 position, in the CDBG Portfolio Management Division . About the Position This is ... Uses professional telephone techniques to answer Division telephones, screen the CDBG Program ...

SYNERGY HomeCare

Home Health Aide (HHA)

Arlington, VA

$17 - $18/hr

Home Health Aide (HHA) Part-Time & Full-Time | $17.00-$18.00 per hour (based on qualifications and ... Responsive office staff available to answer questions and provide support * Clear communication ...

Philia Home Care

PCA CNA HHA

Alexandria, VA

$16 - $21/hr

Philia Home Care is hiring Certified Nursing Assistants (CNA), Home Health Aides (HHA), and ... Supportive team -- real people answer when you call * Best home care agency for caregivers in the ...

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All JobsAnswer Aide JobsAnswer Aide Jobs in Silver Spring, MD

Answer Aide information

See Silver Spring, MD salary details

$9

$16

$23

How much do answer aide jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for answer aide in Silver Spring, MD is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.65 per hour, depending on experience, location, and employer.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Silver Spring, MD?

For Answer Aide jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Silver Spring, MD look for?

The top searched job categories for Answer Aide jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Answer Aide jobs?

Cities near Silver Spring, MD with the most Answer Aide job openings:

Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Silver Spring, MD as of June 2026, with employment types broken down into 2% As Needed, 66% Full Time, and 32% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $34,719 per year, or $16.7 per hour.

Certified Nursing Assistant / Personal Care Aide - PRN Evening Shift

Marian Assisted Living

Brookeville, MD • On-site

$18 - $21/hr

Full-time, Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

The pay range for this positions is $18.00 - $21.00 per hour based on skills and experience. This position is non-exempt and overtime eligible.
Victory Housing offers a competitive benefits package, for full time employees, which includes medical, dental, vision, and life insurance as well as retirement and paid time off.
Summary
The Personal Care Aide is responsible for providing the hands-on care, both physical and emotional, to each resident as determined in the service plan. She / he is also responsible that daily housekeeping and laundry tasks are completed. The Personal Care Aide supports the residents by serving in the dining room and by facilitating or participation in activities. She / he is responsible for effectively communicating with residents and families, as well as notifying the Director / Assistant of any changes in conditions or concerns. The Personal Care Aide plays an important part in the marketing of the facility.
The pay range for this position is $18.00 - $21.00 per hour based on skills and experience. This position is non-exempt and overtime eligible.
Required Tasks
  • Assist all residents with care needs as necessary including bathing, dressing, grooming, etc
  • Assist with meals, including table set-up, serving, and clean-up after the meal
  • Answer help bells and take appropriate action
  • Communicate and/ or document any information regarding residents to the appropriate supervisor
  • Assist in housekeeping and laundry task for the resident
  • Assist in general housekeeping duties for the home

Qualifications
  • Ability to read, write and speak English
  • Ability to prioritize and be flexible
  • Able to make responsible choices and decisions, and act in a resident's best interest
  • CNA certificate preferred
  • Must be at least 21 years of age or work under the direction of someone at least 21 years of age

Requirements:
  • Must be current on all vaccinations including COVID- 19 and receive CDC recommended booster doses

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