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Answer Aide Jobs in Boca Raton, FL (NOW HIRING)

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How much do answer aide jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for answer aide in Boca Raton, FL is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.12 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What are popular job titles related to Answer Aide jobs in Boca Raton, FL?

For Answer Aide jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Boca Raton, FL look for?

The top searched job categories for Answer Aide jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Answer Aide jobs?

Cities near Boca Raton, FL with the most Answer Aide job openings:

Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $31,871 per year, or $15.3 per hour.

CNA/Home Health Aide (Wellness Associate)

Sonata Boca Raton

Boca Raton, FL • On-site

$14.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

You. Belong. Here.

At Sonata Boca Raton we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere!

If that's not reason enough, as a certified Great Place to Work for 8 years in a row, we proudly offer eligible team members:

  • Medical, Dental and Vision benefits
  • Company-paid Life Insurance and Voluntary Disability
  • Generous Paid Time Off (PTO) Plan and paid holidays
  • 401(k) Retirement Savings Plan with company match
You deserve to be part of our thriving culture! Apply today!

info.flclearinghouse.com
Job Summary

The Wellness Associate reports to the Wellness Director andthe Wellness Manager and provides services and care to each Resident basedon the individual Resident Service Plan.

Essential Functions:

  • Assists Residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility if needed.
  • Maintains an awareness of each Resident's general state of physical and mental health and reports any changes at once to the Wellness Director.
  • Keeps an inventory of medical supplies on hand and assists with ordering when necessary.
  • Assists with finding shift coverage when unexpected call outs occur.
  • Develops and helps maintain assignments for the Wellness Director.
  • Assists in orienting and on-boarding of new Wellness Associates.
  • Responds to Resident emergencies; provides first-aid and arranges for appropriate medical follow-up.
  • Assists Residents in keeping their units clean, neat, and orderly.
  • Answers calls for assistance and attends to Resident needs promptly.
  • Assists Residents with clothing and laundry needs if instructed to do so.
  • Assists Residents with meal selection, service, and feeding as assigned.
  • Assists with activity program as assigned.
  • Maintains records according to policy.
  • Maintains files as needed.
  • Participates in a minimum of 6 hours in-service education per year.
  • Carries out other duties as assigned.

Compliance and Safety:

  • Follows all emergency procedures
  • Understands all safety policies and procedures.
  • Communication:
  • Communicates effectively with Wellness Director and other staff.
  • Immediately advises and Wellness Director and/or Wellness Manager of any changes in physical and mental health of Resident.

Education/Experience/Licensure/Certification:

  • Current State Nurse's Aide registration.
  • Experience and passion in working with seniors.
  • Able to perform tasks which may be physically demanding such as pushing, bending, and lifting up to 60 pounds.
  • Able to maintain positive working relationships with Residents, their families, peers, and other staff members.
  • In good physical and emotional health and free of communicable diseases.

Physical Requirements:

  • Physically able to bend and reach.
  • Physically able to push and pull and lift up to 60 pounds at times.
  • Physically able to stand for extended periods of time.
  • Could be required to use a Hoyer Lift.

Miscellaneous:

  • May be required to work weekends and holidays as assigned.
  • May be required to work on shifts other than the one for which hired.
  • May be required to work extended hours (up to 16 hours per day).
  • Subject to exposure to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.
  • Could be subject to hostile and emotionally upset Residents due to mental status.
  • Background, criminal, and drug tests may be required.
  • May be asked to submit to random drug test during employment.
  • May have their picture taken and image used in social media or community advertising.
  • May be video recorded from devices installed by families in residents' apartments.

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