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Animal Control Dispatcher Jobs (NOW HIRING)

Calvert County

Animal Control Officer

Prince Frederick, MD · On-site

$26.54 - $28.41/hr

Handles radio communications with Animal Control Dispatcher and Calvert County Control Center. Issues written warnings and ordinance citations. Testifies in court hearings. Works directly with County ...

Missoula County, MT

Animal Control Officer

Missoula, MT

$24.74/hr

Health, Animal Control Division BARGAINING UNIT: MPEA - Local 8512 We will take our first look at ... Assists shelter attendants with dispatching, animal care and feeding, impounding, releasing, kennel ...

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Burlington Stores

Animal Control Supervisor

Missoula, MT · On-site

$36.56/hr

Oversees and performs officer dispatch. Manages fleet of Animal Control Officer trucks. Ensures maintenance of vehicles and equipment. Performs the duties of an Animal Control Officer, including but ...

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How much do animal control dispatcher jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for animal control dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an animal control dispatcher?

An Animal Control Dispatcher is responsible for receiving and processing calls regarding animal-related incidents, such as stray, injured, or dangerous animals. They coordinate with animal control officers, law enforcement, and emergency responders to ensure timely assistance. Dispatchers record call details, provide information to the public, and maintain communication between field personnel and the dispatch center. Strong communication, multitasking, and problem-solving skills are essential for this role.

What are the typical daily responsibilities of an animal control dispatcher?

As an Animal Control Dispatcher, your day usually involves answering emergency and non-emergency calls related to animal incidents, gathering detailed information from callers, and coordinating response efforts with field officers. You will enter and track cases using specialized dispatch software, relay important safety instructions, and maintain clear communication both with the public and animal control staff. Additionally, you'll be responsible for updating records, documenting incidents, and sometimes notifying other agencies when needed. This role requires multitasking, quick decision-making, and strong organizational skills throughout your shift.

What are the key skills and qualifications needed to thrive in the animal control dispatcher position, and why are they important?

To thrive as an Animal Control Dispatcher, you need strong communication skills, attention to detail, and knowledge of local animal control regulations, typically supported by a high school diploma or equivalent. Experience with computer-aided dispatch (CAD) systems, multi-line phone systems, and sometimes certification in emergency dispatch procedures are important. Outstanding candidates demonstrate poise under pressure, empathy, and the ability to quickly prioritize and coordinate responses. These competencies ensure effective routing of calls, public safety, and support for field animal control officers.

Is it hard to get into animal control dispatcher?

Becoming an animal control dispatcher typically requires good communication skills, the ability to handle stressful situations, and often a high school diploma or equivalent. Some positions may require training in animal handling or dispatch software, but the entry process is generally straightforward for those meeting the basic requirements.
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Animal Control Dispatcher jobs near you
Infographic showing various Animal Control Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher: Anchorage Animal Care and Control

Denali Universal Services

Anchorage, AK

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Denali Universal Services rating

7.3

Company rating: 7.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

102nd of 256 rated facilities management

Job description

JOB SUMMARY
The Animal Control Dispatcher receives and triages requests for service and dispatches routine and emergency calls to Animal Control Officers (ACO) in the field. Maintains written and computer records of all requests for service. Provides information and resources to the public as appropriate.

40-hour work week, Full-time regular position.

REQUIRED QUALIFICATIONS
• High school diploma or equivalent
• Must be proficient with Microsoft Office programs
• One year of dispatching and/or frontline customer service experience
• Ability to firmly and calmly communicate in stressful situations
• Excellent communication and listening skills
• Ability to be efficient and productive in a fast-paced environment
• Must be able to work independently within a team structure
• Ability to handle confidential information in a secure, professional and discretionary manner

DESIRED QUALIFICATIONS
• Dispatching experience
• Prior code enforcement or paralegal experience
• Familiarity with two-way radio equipment, codes and languages

ESSENTIAL FUNCTIONS
• Operate communication equipment to receive and prioritize requests for service from the general public, following existing guidelines
• Determine officer availability and dispatch requests for service to Animal Control Officers (ACO) in the field
• Maintain communication with ACOs in the field to ensure safety
• Receive and record information from the public in a concise and courteous manner
• Receive calls from an answering service via facsimile or email and transfer them to the computer and standard forms
• Maintain a written dispatch log of all requests for service received
• Maintain a supply of all forms used in dispatch
• Be knowledgeable of animal control ordinances in order to educate the public
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Mail letters and informational pamphlets to animal owners advising them of complaints and possible code violations
• Multi-task by receiving phone calls, entering data on computer, and talking to ACO’s on the radio
• Be willing and able to work all shifts and schedules; changes to schedule may occur with short notice
• Collaborate with the management team to stay updated on new products, services, and policies

WORKING ENVIRONMENT
The majority of the work is performed in a professional office setting with a wide variety of people in differing functions, personalities and abilities. The work requires interaction with the public in sometimes emotional, and occasionally hostile, situations.
• Generally, work is performed in an indoor setting; however, may be exposed to heat/cold during support of outside activities.
• While performing this job, the employee may be exposed to animals of varying temperaments, strong odors, cleaning chemicals and a noisy environment.
• Wears protective clothing and/or Personal Protective Equipment required by the work environment or governmental regulations

Benefits

  • Medical, Dental, & Vision insurance
  • Paid Time Off
  • Life insurance
  • 401(k) Retirement Plan
  • Short-term disability insurance
  • Employee Assistance Program (EAP)

EQUAL OPPORTUNITY EMPLOYER

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