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Analytics Director Jobs in Waterloo, IA (NOW HIRING)

Director of Sales

Waterloo, IA · On-site

$150 - $230/hr

Job Summary of the Director of Sales The Director of Sales is accountable for the direction ... Responsible for gathering and analyzing market intelligence, including competitor activity ...

Director of Sales, Manufacturing The Director of Sales, Manufacturing is accountable for the ... analyzing market intelligence, including competitor activity, customer trends, and emerging ...

Director of Sales, Manufacturing The Director of Sales, Manufacturing is accountable for the ... analyzing market intelligence, including competitor activity, customer trends, and emerging ...

Director of Sales, Manufacturing The Director of Sales, Manufacturing is accountable for the ... Responsible for gathering and analyzing market intelligence, including competitor activity ...

Conduct competitive market analysis and provide actionable insights for pricing and positioning strategies * Partner with the Executive Director and Regional Sales Leadership to align on marketing ...

New

Conduct competitive market analysis and provide actionable insights for pricing and positioning strategies * Partner with the Executive Director and Regional Sales Leadership to align on marketing ...

New

Conduct competitive market analysis and provide actionable insights for pricing and positioning strategies * Partner with the Executive Director and Regional Sales Leadership to align on marketing ...

New

The Director of Revenue Operations is a senior leadership role at the intersection of Revenue ... Foster a culture of analytical rigor, continuous improvement, and proactive insight delivery where ...

Primary Function Lead and direct the global Human Resources function for Viking Pump, a unit of ... Develop HR metrics, dashboards, and workforce analytics to support data-driven business decisions.

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Analytics Director information

See Waterloo, IA salary details

$70K

$155.9K

$241.1K

How much do analytics director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for analytics director in Waterloo, IA is $155,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,400.00 and $177,500.00 per year, depending on experience, location, and employer.

What does an analytics director do?

An Analytics Director leads a team responsible for analyzing data to inform business decisions and strategies. They oversee the collection, interpretation, and communication of data insights across departments, ensuring data-driven decision-making. Their role often includes developing analytics frameworks, managing data teams, setting key performance indicators, and collaborating with leadership to align analytics initiatives with organizational goals. Additionally, Analytics Directors help implement data governance policies and ensure analytics tools and techniques are effectively utilized.

What does an analytics director do?

An analytics director oversees the data analytics and data warehousing departments at a company. As an analytics director, you take the lead on all data analytics systems and ensure your department aligns with the company’s priorities. You research and develop strategies to improve the analytics of your company. You collaborate with your team along with other members of your company’s senior leadership to influence data capabilities and competencies in the company. Your responsibilities include adopting appropriate tools and software to drive innovation. Other duties include staying informed on the latest industry trends in data analytics.

What are the key skills and qualifications needed to thrive as an analytics director, and why are they important?

To thrive as an Analytics Director, you need strong analytical abilities, expertise in statistical methods, advanced data modeling, and typically a degree in mathematics, statistics, computer science, or a related field. Familiarity with tools such as SQL, Python or R, data visualization platforms (e.g., Tableau, Power BI), and experience with big data systems are common requirements. Exceptional leadership, strategic thinking, and communication skills help drive cross-functional projects and translate complex data into actionable insights for stakeholders. These skills and qualities are essential to effectively lead analytics teams, influence business decisions, and deliver measurable value to the organization.

What are some common challenges faced by an analytics director and how can they be addressed?

Analytics Directors often encounter challenges such as aligning analytics initiatives with overall business goals, managing and integrating data from multiple sources, and communicating complex findings to non-technical stakeholders. To address these, it's important to foster close collaboration with business leaders, invest in scalable data infrastructure, and develop strong communication skills within the analytics team. Building a culture of data-driven decision-making and continuous learning also helps overcome these obstacles and ensures the analytics function delivers real value.

What is the difference between Analytics Director vs Data Scientist?

AspectAnalytics DirectorData Scientist
Required CredentialsBachelor's or Master's in Business, Analytics, or related fields; often prefers experience over certificationsBachelor's or Master's in Computer Science, Statistics, or related fields; may have certifications like Certified Analytics Professional
Work EnvironmentLeads analytics teams, collaborates with executives, oversees strategyAnalyzes data, builds models, and develops algorithms, often working independently or in small teams
Employer & Industry UsageCommon in corporate, finance, marketing, and consulting firmsFound in tech companies, research institutions, and data-driven industries

The Analytics Director focuses on leading analytics strategies and managing teams, while Data Scientists primarily analyze data and develop models. Both roles require strong analytical skills, but the Director has a broader leadership and strategic focus.

What cities near Waterloo, IA are hiring for Analytics Director jobs?

Cities near Waterloo, IA with the most Analytics Director job openings:

Infographic showing various Analytics Director job openings in Waterloo, IA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $155,910 per year, or $75 per hour.

Customer Service Director

Waterloo, IA • On-site

Texas State Library and Archives Commision
Libraries and Archives • 201 - 500 employees

Full-time

Re-posted 28 days ago


Job description

Job Summary of the Customer Service Director: The Customer Service Director is a valued member of the extended leadership team. This job will primarily be responsible for maintaining effective customer service in parts, service, and warranty for customers by utilizing excellent, in-depth knowledge of company products and programs as well as working with team members within the Engineering, Operations, Supply Chain, Quality, and Sales departments.
Job Duties & Responsibilities of the Customer Service Director:
• Overall leader and process manager for customer service team, which includes Parts, Service, and warranty functions.
• Ensure friendly customer service for all incoming 'parts calls'.
• Establish and maintain business logic for the pricing of parts and service for this revenue stream.
• Lead, manage, and communicate the scheduling of parts, service, and warranty work through the operation.
• Resolves customer dissatisfactions by planning and directing the receipt, investigation, evaluation, and settling of complaints and claims; following up with customers; and personally resolving difficult situations.
• Monitor programs and procedures to ensure on-time delivery, customer satisfaction, and sales attainment by registering customer service/warranty calls; tracking response time to resolution,
compiling warranty and financial data; tracking service level agreements.
• Generate quotes and register warranties within established procedures.
• Generate reports for the purpose of identifying customer service and warranty issues by collecting,analyzing, and summarizing information and trends, recommending changes for cost reduction and operational efficiencies.
• Maintains inter- and intradepartmental workflow.
Education & Experience Requirements of the Customer Service Director:
• Bachelor's degree or equivalent experience.
• 5+ years Customer Service, Technical Sales, or Manufacturing Sales experience, or more.
• Experience working in warranty for the heavy equipment industry would be desirable.
• Demonstrated ability to lead people and get results through others.
• Pricing experience is required.
• Lead, manage, and oversee the warranty process; resolve warranty claims by approving or denying based on warranty policy definition and incoming documentation; calculating benefit due; initiating payment or composing denial letter. Maintain warranty claims per sales dollar budget.
• Monitor programs and procedures to ensure on-time delivery, customer satisfaction, and sales
attainment by registering customer service/warranty calls; tracking response time to resolution, compiling warranty and financial data; tracking service level agreements.
• Generate quotes and register warranties within established procedures.
• Generate reports for the purpose of identifying customer service and warranty issues by collecting, analyzing, and summarizing information and trends, recommending changes for cost reduction and operational efficiencies.
• Maintains inter- and intradepartmental workflow.
• Assist with continuous process improvement by leading and participating in projects such as lean, 5-S and Kaizen.
• Perform any other tasks assigned to support and improve the overall operations.
• Responsible for directing, delegating, supervising, organizing, and planning.
• An ability to think ahead and plan.
• The ability to organize and manage multiple priorities.
• Customer service systems development and deployment experience.
• Problem analysis and problem resolution at a functional level.
• Responsible for employee training and development.
• Strong customer orientation.
• Excellent interpersonal and communication skills.
• Strong computer proficiency.