Analytical Instruments Jobs in Minnesota (NOW HIRING)

Job Summary:
Bio-Techne is a company dedicated to enabling cutting-edge research in Life Sciences and Clinical Diagnostics. They are seeking an experienced IT Program Manager to lead and evolve their digital commerce ecosystem, ensuring a seamless and high-performing commerce experience across customer-facing purchasing channels.
Responsibilities:
• Lead the end-to-end commerce and ordering program, including punchout, direct eCommerce, and distributor order channels
• Lead initiatives to enrich product data and enhance content delivery mechanisms to ensure consistency and scalability across commerce channels
• Define and drive the multi-year roadmap aligned to business growth, customer experience, and operational efficiency goals
• Partner with stakeholders & executives (including Channel Management, Sales, Marketing, and IT Leadership) to prioritize initiatives using value, risk, and customer impact frameworks
• Collaborate with Channel Management, which defines and drives the strategy for the use of eMarketplaces and similar partner platforms (including those that house product data and/or support punchout integrations within customer purchasing workflows), to ensure platform execution aligns with channel intent and customer buying behaviors
• Establish clear program governance, reporting, and communication cadence
• Drive improvements in distributor ordering processes, including bulk uploads, integrations, and automation
• Identify and resolve friction points across the Find, Decide, Buy journey
• Partner with channel management to ensure accurate, complete, and optimized product data is effectively delivered across all commerce channels, recognizing product data as a critical driver of conversion and customer experience
• Ensure commerce and ordering capabilities support Channel Management–led marketplace and partner platform strategies, including requirements for content syndication, punchout enablement, and customer-specific purchasing flows
• Partner with IT, ERP, and external vendors to ensure seamless integration across: eCommerce platform (e.g., Drupal Commerce or similar), ERP systems (e.g., D365, AX), CRM (e.g., Salesforce)
• Support integrations that enable participation in eMarketplaces, customer procurement systems, and third-party platforms, in alignment with Channel Management strategy
• Translate business needs into clear technical requirements and scalable solutions
• Ensure solutions are designed for performance, reliability, and global scalability
• Lead cross-functional teams (IT, Channel Mgmt, Marketing, CX, Finance, Sales) to deliver initiatives on time and within scope
• Drive structured program execution including milestones, risks, dependencies, and release planning
• Oversee testing, validation, and launch readiness, particularly for high-impact commerce releases
• Ensure strong change management and stakeholder alignment
• Define and track key metrics
• Use data and customer insights to continuously optimize the experience
• Identify and implement opportunities for automation and operational efficiency
• Partner with Channel Management and commercial stakeholders to assess performance and effectiveness of eMarketplace and punchout-enabled channels and identify opportunities for refinement
Qualifications:
Required:
• Requires a High School diploma, certification or equivalent and 10+ years of relevant experience; or an Associate degree with 8-10 years of relevant experience; or a Bachelor’s degree with 5-8 years of relevant experience.
• Proven experience managing B2B commerce ecosystems, including punchout and distributor channels
• Strong understanding of order management workflows, pricing, and customer-specific commerce scenarios
• Experience working with enterprise systems and integrations (ERP, CRM, eCommerce platforms)
• Demonstrated ability to lead cross-functional programs in complex environments
• Strong analytical, problem-solving, and communication skills
Preferred:
• Experience in life sciences, biotech, or regulated industries
• Familiarity with platforms such as Drupal Commerce, Salesforce, D365/AX, or similar ecosystems
• Experience with global commerce considerations (VAT, multi-entity, regional differences)
• Understanding of search, product data, and catalog management in a scientific product context
Company:
Bio-Techne develops and supplies life science products, research tools, analytical instruments, and diagnostic solutions. Founded in 1981, the company is headquartered in Minneapolis, USA, with a team of 1001-5000 employees. The company is currently Late Stage.