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JOB DESCRIPTION

Job Description

As a Lead Solutions Analyst at JPMorganChase within the Corporate Technology, you review business requirements and ensure that the complete scope of business needs is articulated. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a Lead Solutions analyst, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities :

• Review business requirements and make sure that requirements are captured are articulating the complete scope of business needs.
• Perform detailed analysis on the requirements and come up with standard and re-usable solutions.
• Build functional solutions which meets business requirements of ongoing KYC and Risk Assessment initiatives. 
• Prepare detailed interface mapping documents and static data that meets all the solutions and business requirements. 
• Review the solutions and interface mapping documents with business and technology stake holders to make sure that they are aligned with customer expectations and business needs. 
• Ensure the overall quality of functional solutions, interface mapping documents are in-line with standard practices we follow across the program in the bank. 
• Assist the business with the onboarding UAT, including test cases preparation, planning, communication, and close tracking of activities.
• Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met.
• Proactively engage, manage and build strong relationships with both business and technology stakeholders.
• Identify risks and issues early, plan mitigating steps and communicate these to business stakeholders in a timely manner.
• Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities and skills: 

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Extensive experience of data analysis, data mapping and working with large data sets.
• Proven ability to work across business streams and have exposure to front to back system implementation.
• Strong understanding of key technology concepts, business and technical architecture. 
• Ability to accurately translate and document business needs into functional requirements and produce quality documentation.
• Ability to drive multiple agendas and effectively manage priorities.
• Ability to work proactively, independently and displays strong initiative.
• Pragmatic team player with an attention to detail.
• Demonstrable experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations

Preferred qualifications, capabilities, and skills

• Experience working on Know Your Customer, Anti-Money Laundering, or broader risk and compliance technology program.
• Familiarity with agile delivery methodologies and experience working within cross-functional product teams.
• Exposure to data governance frameworks and enterprise data management practices.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.