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How much do american integrity jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for american integrity in the United States is $34.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $44.71 per hour, depending on experience, location, and employer.

What is American Integrity?

American Integrity Insurance is a property and casualty insurance company based in Florida, specializing in homeowners insurance and related products. The company provides coverage for homes, condos, renters, and other property types, focusing on protecting policyholders from risks such as hurricanes, floods, and other hazards common to Florida. American Integrity is known for its commitment to customer service and for offering various coverage options tailored to meet the needs of Florida residents.

What are the typical responsibilities and team dynamics for a claims adjuster at American Integrity?

As a Claims Adjuster at American Integrity Insurance, you will primarily be responsible for investigating, evaluating, and settling insurance claims related to homeowners and property policies. The role involves frequent collaboration with policyholders, contractors, and internal teams such as underwriting and customer service to ensure fair and timely resolutions. You'll often manage multiple claims simultaneously, which requires strong organizational and communication skills. Team dynamics typically emphasize support and knowledge-sharing, with regular meetings and access to experienced mentors to help you navigate complex claims scenarios.

What are the key skills and qualifications needed to thrive as an insurance underwriter at American Integrity?

To thrive as an Insurance Underwriter, you need a solid understanding of risk assessment, insurance policies, and underwriting principles, typically supported by a degree in finance, business, or a related field. Familiarity with underwriting software, risk modeling tools, and certifications such as CPCU or AINS are commonly required. Strong analytical thinking, attention to detail, and effective communication skills help underwriters make sound decisions and explain them clearly to clients and colleagues. These competencies are essential for accurately evaluating risk, maintaining profitability, and ensuring regulatory compliance in the insurance industry.

What is the difference between American Integrity vs Insurance Agent?

AspectAmerican IntegrityInsurance Agent
Required CredentialsLicensing in specific states, insurance licensesLicensing in specific states, insurance licenses
Work EnvironmentOffice-based, field visits, client meetingsOffice-based, client meetings, community outreach
Employer & Industry UsageInsurance companies, agenciesInsurance agencies, brokerages
Common Search & ComparisonYesYes

American Integrity and Insurance Agent roles both require licensing and work within the insurance industry. While American Integrity often refers to a specific insurance company, Insurance Agents are professionals representing various insurers. The main difference lies in American Integrity being a brand or employer, whereas Insurance Agents are individual professionals working for or with multiple companies.

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American Integrity jobs near you
Infographic showing various American Integrity job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,215 per year, or $34.7 per hour.

Client Retention Specialist

American Integrity Insurance

Tampa, FL • On-site

$13 - $17.75/hr

Other

Posted 11 days ago

Job description

Our Company
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners
insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at https://careers.aii.com.
Brief Summary
Title: Client Retention Specialist
You'll Report To: Client Retention Manager
The Client Retention Specialist will handle policyholder inquiries and make outbound calls to policyholders to engage in the process of identifying American Integrity products and endorsements valuable to the policyholder, with a focus on retention of current customers. This position will work closely with our partner agents to increase profitable sales through consultative sales techniques and ensuring the training and dissemination of product and pricing information to retain current policyholders.
What You'll Do
  • Deliver extraordinary service on inbound and outbound calls in a fast-paced, structured client services environment.
  • Ensure a high level of customer satisfaction through proactive support and active listening.
  • Consult policyholders to understand their needs and tailor unique solutions for each policyholder, reinforcing the benefits of American Integrity as an insurance provider and provide relevant product offers that deepen policyholder engagement and result in measurable value for the policyholder.
  • Continuously improve on key servicing and selling skills, including building rapport, understanding policyholder needs, and handling objections.
  • Provide clear, concise and accurate information regarding product offerings.
  • Update policyholder information and take well-written and understandable notes.
  • Provide feedback to internal and external teams, including underwriting, sales, product, pricing, and agent partners to improve client retention.
  • Additional duties as needed.
What You'll Need to be a Top Candidate
Experience: 3-5 years' experience Business Development or Customer Service in Homeowner's Insurance required. Familiarity with other carriers' policies and coverages and how to stay competitive in the marketplace strongly desired.
Licensure: Must possess a current 20-44 (Personal Lines) or 2-20 (General Lines) license, with preference towards 2-20 license holders.
Skills & Knowledge:
  • Possess a solid understanding of homeowner's insurance products, specifically in the Florida market.
  • Ability to influence others.
  • Polished communication skills with skill in interpersonal relationships including client de-escalation.
  • Exceptional analytical and problem-solving skills.
  • Understanding of market and competition as well as the business implications of decisions.
  • Experienced and knowledgeable in the principles and methods for promoting and selling products and services.
  • Exposure to policy and claims administration systems, and computer savvy to navigate the system.
  • Strong team player and highly collaborative.
  • Maintains a positive attitude.
  • Experience in communicating with varied organizational tiers and customer types.
  • Presentation skills including delivery to clients and varied organizational tiers.
  • Ability to work individually and in a team environment to meet company and client needs.
  • Intermediate User- Microsoft Word, Excel, Outlook and Salesforce, preferred.

Schedule: 8:30-5:30pm, M-F. #LI-Onsite
Working Conditions: Normal business office environment. Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.
Travel: Minimal, as required.
ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.
American Integrity Insurance Group is an Equal Opportunity Employer.

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