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American Girl Jobs (NOW HIRING)

Mattel

American Girl Dish Washer

Dallas, TX · On-site

$12 - $15.50/hr

The Dish Washer position is part of the American Girl Dallas retail store's Cafe team. The Opportunity: TheAmerican Girl Dallas retail store is looking for a dynamic individual who is upbeat ...

Mattel

American Girl Host (Part-Time)

Dallas, TX · On-site

The American Girl Dallas retail store and café is looking for a dynamic individual to deliver an outstanding dining experience to our guests as a Part-Time Host in our Cafe. The Host is responsible ...

Mattel

American Girl Restaurant Host (Part-Time)

Dallas, TX · On-site

$13 - $16/hr

The American Girl Dallas retail store and café is looking for a dynamic individual to deliver an outstanding dining experience to our guests as a Part-Time Host in our Cafe. The Host is responsible ...

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American Girl information

What are some common challenges faced by American Girl store associates, and how can they prepare for them?

American Girl store associates often manage a fast-paced retail environment that includes high customer interaction, especially during weekends or special events. Associates may face challenges such as handling large crowds, assisting with product knowledge for both dolls and accessories, and maintaining a friendly demeanor under pressure. Preparing by familiarizing yourself with the product line, practicing strong communication skills, and developing effective time management strategies can help you succeed in this dynamic role.

What does an American Girl employee do?

American Girl employees work for the American Girl brand, which is known for its line of dolls, books, and related products. Job roles at American Girl can include retail associates, doll hair stylists, event coordinators, customer service representatives, and warehouse workers. Employees help customers in stores, organize events, provide product information, and ensure a positive brand experience. They may also work behind the scenes in distribution centers or at corporate offices supporting product development, marketing, and logistics. Working at American Girl often involves interacting with children and families, making creativity, patience, and strong communication skills valuable assets.

What are the key skills and qualifications needed to thrive as an American Girl store associate, and why are they important?

To thrive as an American Girl store associate, you need strong customer service skills, retail experience, and product knowledge, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and visual merchandising techniques is often required. Outstanding communication, teamwork, and a friendly, engaging demeanor help associates connect with both children and adult customers. These skills are essential for delivering memorable shopping experiences, meeting sales goals, and representing the American Girl brand positively.

What is the difference between American Girl vs Child Life Specialist?

AspectAmerican GirlChild Life Specialist
Required CredentialsVaries; often includes retail or customer service experienceBachelor's degree in child life, healthcare, or related field; certification often required
Work EnvironmentRetail stores, entertainment venues, or themed eventsHospitals, clinics, or healthcare settings working with children and families
Employer & Industry UsageRetail and entertainment industryHealthcare and hospital industry
Common Search & Comparison IntentUnderstanding job roles in retail or entertainmentUnderstanding roles in healthcare supporting children

American Girl typically refers to retail or entertainment roles associated with the American Girl brand, focusing on customer service and retail experience. In contrast, a Child Life Specialist works in healthcare settings, providing emotional support and education to children and families. While both roles involve working with children, their work environments, required credentials, and industry focus differ significantly.

More about American Girl jobs
What cities are hiring for American Girl jobs? Cities with the most American Girl job openings:
What are the most commonly searched types of American Girl jobs? The most popular types of American Girl jobs are:
What states have the most American Girl jobs? States with the most job openings for American Girl jobs include:
What job categories do people searching American Girl jobs look for? The top searched job categories for American Girl jobs are:
American Girl jobs near you
Infographic showing various American Girl job openings in the United States as of August 2026, with employment types broken down into 14% Full Time, 29% Part Time, and 57% Temporary. Highlights an 100% In-person job distribution.

American Girl NYC - Asset Protection Lead

Mattel

Manhattan, NY • On-site

$21 - $24/hr

Full-time

Re-posted 26 days ago

Mattel rating

8.4

Company rating: 8.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Company Description
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: The Asset Protection (Lead) position is part of the American Girl New York City retail store team. A valid NYS security license is required.
Job Description
The Opportunity: The American Girl New York City retail store is looking for a dynamic individual as a Asset Protection (Lead), who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.
What Your Impact Will Be:
  • Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
  • Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
  • Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
  • Serve as a safety mentor for store employees; lead by example.
  • Demonstrate an awareness and understanding of all company, store and department policies and procedures. Additionally, coach and advise Asset Protection Associates of the execution of their responsibilities.

Qualifications
What We're Looking For:
  • One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
  • State specific license, is required.
  • Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
  • Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
  • Must be available to work evening, weekend, and holiday shifts.

The hourly rate for this position is between $21-24/hour*
*Hourly rate is based on a candidate's education, skills and experience.
Additional Information
What It's Like to Work Here:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
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