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How much do american auto shield jobs pay per year?

As of Jul 15, 2026, the average yearly pay for american auto shield in the United States is $67,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is a typical workday like for someone at American Auto Shield in a claims or customer service role?

A typical day for a claims or customer service professional at American Auto Shield involves reviewing service requests, verifying coverage, communicating with customers and repair shops, and guiding clients through the claim process. You’ll handle multiple cases simultaneously, resolve questions about vehicle protection plans, and document each interaction in the company’s systems. The work environment is fast-paced and team-oriented, with collaboration between fellow claims specialists, supervisors, and other departments to ensure prompt and fair resolutions. Employees often participate in ongoing training to stay current with industry standards and company procedures, offering clear opportunities for career development and advancement within the organization.

What is an American Auto Shield job?

An American Auto Shield job typically involves working for a company that provides vehicle service contracts and extended warranty administration. Employees may work in customer service, claims processing, sales, or administrative roles, helping customers understand and manage their coverage. The company focuses on vehicle protection plans and works with dealerships, repair facilities, and policyholders to facilitate claims and services. Positions often require knowledge of automotive repairs, customer service skills, and attention to detail.

What are the key skills and qualifications needed to thrive in the American Auto Shield position, and why are they important?

To thrive at American Auto Shield in roles such as claims specialist or customer service representative, a strong background in automotive knowledge, insurance practices, and claims processing is essential, often supported by experience in related industries. Familiarity with claims management software, CRM tools, and industry certifications (such as Adjuster License) is highly advantageous. Exemplary communication, problem-solving, and negotiation skills, along with attention to detail, help professionals stand out. These competencies ensure efficient, accurate processing of claims and deliver outstanding service to clients navigating vehicle protection plans.

More about American Auto Shield jobs
What states have the most American Auto Shield jobs? States with the most job openings for American Auto Shield jobs include:
What job categories do people searching American Auto Shield jobs look for? The top searched job categories for American Auto Shield jobs are:
American Auto Shield jobs near you
Infographic showing various American Auto Shield job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,979 per year, or $32.7 per hour.
CO Onsite; Automotive Warranty Claims Adjuster

CO Onsite; Automotive Warranty Claims Adjuster

American Auto Shield

Lakewood, CO

$30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

American Auto Shield rating

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

258th of 281 rated insurance

Job description

Description

*HIRING FOR JULY 2026*


Overview

Founded in 2002, American Auto Shield (AAS) specializes in 3rd party home and vehicle service contract claims administration. AAS has a headquarters in Lakewood, Colorado, and we operate a satellite office in St. Peters, Missouri. For more than two decades, American Auto Shield has experienced tremendous growth, which equates to fantastic career opportunities for our employees. The American Auto Shield General Claims Adjuster is a full-time, on-site position at our Lakewood, CO office. This position is responsible for adjudicating claims while adhering to various written contracts and internal standard operating procedures.


Mechanics, service writers, advisors, and technicians are encouraged to apply!


Job Location

14033 Denver West Parkway, Building #64, Suite 200, Lakewood, CO 80401


Compensation

The General Claims Adjuster earns competitive compensation from $30/hr. *


What You Will Do in This Role

  • Provide excellent customer service.
  • Adjudicate and document claims according to coverage terms and standard operating procedures.
  • Provide accurate and timely information to all external and internal customers concerning claim status and other claim inquires.
  • Recommend further action on claims exceeding authority limits.
  • Other duties as assigned.

Requirements

What You Need to Join Our Team

  • Able to adhere to a defined work schedule.
  • Able to work independently and meet or exceed production targets with minimum supervision.
  • Friendly, courteous, and service-orientated.
  • Able to recognize problems, identify possible causes, and resolve routine problems.
  • Able to read and interpret vehicle service contracts after completing company provided training.
  • Able to comprehend and carry out verbal instructions.
  • Basic knowledge of Microsoft Office and Internet navigation.
  • Spanish is a plus, although not required!

Required Education/Certifications

  • High School Diploma or General Education Degree (GED).
  • Automotive mechanical experience and/or training required.

Why work for us?

We are excited to provide

  • Competitive compensation from $30/hr *
  • Comprehensive benefits package
    • Medical
    • Dental
    • Vision
    • Short/Long Term Disability
    • Life Insurance
    • Flex Spending Account
  • 401 (k) **
  • PTO
  • Paid Sick/Wellbeing Time Off
  • Employee Assistance Program
  • Voluntary Benefits
    • Pet Insurance
    • Life Insurance
  • Satisfaction of work with a highly skilled team to make a company-wide impact

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

**Eligible for 401 (k) the first of the month after the 1st 90 days.


Company Core Values

Our company core values are integrity, respect, accountability, collaboration, and innovation. These values serve as cultural cornerstones and the foundation of behaviors that drive our organization to excellence.


What American Auto Shield employees say

Pay

Hours and flexibility

Workplace

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