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Ambulance Operation Manager Jobs (NOW HIRING)

LIFEwest Ambulance

Ambulance Dispatcher

Phoenix, AZ · On-site

$21 - $23/hr

Escalate issues or service delays to the Lead or Operations Manager as needed. * Assist with ... ambulance, EMS, or medical transportation. * Strong multitasking, problem-solving, and ...

TEAM MOBILE HEALTH CARE

Ambulance Driver

Memphis, TN · On-site

... operation protocols Communicate clearly with dispatch, patients, medical staff, and team members ... Time management skills to prioritize tasks and ensure timely responses to non-emergency and ...

Team Mobile Health Care

Ambulance Driver

Memphis, TN · On-site

... operation protocols · Communicate clearly with dispatch, patients, medical staff, and team members ... Time management skills to prioritize tasks and ensure timely responses to non-emergency and ...

Northland Investments

Ambulance Driver

Memphis, TN · On-site

... operation protocols • Communicate clearly with dispatch, patients, medical staff, and team ... Time management skills to prioritize tasks and ensure timely responses to non-emergency and ...

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$74.7K

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How much do ambulance operation manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for ambulance operation manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

How does an ambulance operation manager typically collaborate with emergency medical teams to ensure efficient response times?

An Ambulance Operation Manager works closely with paramedics, dispatchers, and other emergency personnel to coordinate vehicle deployment and optimize response routes. This role involves regular communication with field teams to assess real-time challenges, allocate resources, and implement best practices for rapid incident response. Managers also analyze response data and conduct debriefings to identify areas for operational improvement, fostering a collaborative environment that enhances team performance and patient outcomes.

What is an ambulance operation manager?

Ambulance Operation Managers are professionals responsible for overseeing the daily operations of ambulance services. They manage staff, coordinate emergency response logistics, ensure compliance with safety and health regulations, and maintain high standards of patient care. Their role involves scheduling, budgeting, implementing policies, and liaising with other emergency services and healthcare providers to ensure efficient and effective ambulance operations. Additionally, they may be involved in training programs and quality improvement initiatives to enhance service delivery.

What are the key skills and qualifications needed to thrive as an ambulance operation manager?

To thrive as an Ambulance Operation Manager, you need strong leadership abilities, knowledge of emergency medical services (EMS) operations, and typically a background in paramedicine or healthcare management. Familiarity with dispatch systems, fleet management software, and relevant certifications such as NREMT or state EMS licensure are commonly required. Excellent communication, decision-making, and organizational skills help manage teams effectively and respond to high-pressure situations. These skills ensure efficient ambulance operations, improved patient outcomes, and regulatory compliance in critical environments.
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Ambulance Operation Manager jobs near you
Infographic showing various Ambulance Operation Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,718 per year, or $35.9 per hour.

Ambulance Operations Supervisor

Premier Ambulance

San Diego, CA • On-site

$65K - $80K/yr

Full-time

Re-posted yesterday

Premier Ambulance rating

6.4

Company rating: 6.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

We are seeking an experienced EMS Ambulance Operations Supervisor to join our team. In this role, you will work closely with the Operations Team to ensure that field personnel, vehicles, equipment, and support services operate efficiently and effectively. The supervisor will educate, enforce, and ensure compliance with company policies and procedures while making managerial decisions that support the overall success of the organization.
Key Responsibilities:
Operations & Field Support
  • Resolve issues and inquiries from field personnel regarding work assignments, vehicles, equipment, and operational matters.
  • Respond on an ambulance as part of the EMS system to maintain compliance standards and provide high-quality patient care.
  • Oversee day-to-day field operations and address issues as they arise.
  • Ensure field personnel uphold company standards and operational expectations.

Team Leadership & Employee Development
  • Foster teamwork among field crews to support a coordinated clinical performance plan.
  • Maintain an open-door policy to encourage communication, suggestions, and issue resolution.
  • Mentor employees and support professional growth.
  • Conduct performance evaluations and provide coaching, counseling, and disciplinary actions when necessary.
  • Participate in recruiting, onboarding, and new employee orientation.

Quality Assurance & Compliance
  • Investigate and resolve customer service concerns related to employee performance and patient care.
  • Coordinate with Field Training Officers and the Clinical Team to identify training opportunities and improve clinical performance.
  • Maintain thorough knowledge of company policies, procedures, and regulatory requirements.
  • Ensure compliance with company and information systems security policies.
  • Lead investigations related to employee performance or operational issues.

Coordination & Communication
  • Act as a liaison between field personnel, Regional Director, and Executive Leadership.
  • Partner with the Scheduling Team to assist with scheduling needs during normal business hours and after hours as required.
  • Promote positive communication between departments.

Additional Duties
  • Support affirmative action and equal employment efforts in staffing, training, and promotion.
  • Perform additional duties as assigned.

Experience
  • Minimum 3-5 years of on-ambulance experience
  • 2+ years of supervisory experience
  • Demonstrated experience in training, coaching, evaluating, and instructing personnel

Skills
  • Strong oral, written, and interpersonal communication skills
  • Ability to thrive in a fast-paced environment both independently and within a team
  • Strong decision-making, judgment, and problem-solving abilities
  • Professional writing and basic math skills

Education & Certifications
  • Current California State EMT Certification
  • CurrentSan Diego County EMT Certification (if applicable)
  • ICS-100 and ICS-200 required
  • ICS-300 and ICS-400 preferred
  • High School Diploma orGED required
  • Bachelor's degree preferred

Technical Skills
  • Proficiency in Microsoft Office
  • Experience with scheduling software and CAD systems
  • Clerical and administrative proficiency

Physical Requirements
  • Occasional: Kneeling, bending, stooping, walking, carrying, lifting
  • Constant: Sitting, typing, seeing, hearing/listening, clear speech, learning

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