You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include: * Design and build Amazon Connect ...
You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include: * Design and build Amazon Connect ...
You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include: * Design and build Amazon Connect ...
You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include: * Design and build Amazon Connect ...
Technical Test Lead | Cloud Platform | Amazon Webservices Automation Work Location & Reporting ... Yes Must Have Skills: • Salesforce testing • Automation Testing • Five9 Nice to Have Skills:
Technical Test Lead | Cloud Platform | Amazon Webservices Automation Work Location & Reporting ... Yes Must Have Skills: • Salesforce testing • Automation Testing • Five9 Nice to Have Skills:
As a delivery driver for Amazon Delivery Service partner (DSP) you will be responsible for ... Testing Shift is approximately 10 hours a day Paid Time Off Health / Dental / Vision Insurance ...
Quick apply
As a delivery driver for Amazon Delivery Service partner (DSP) you will be responsible for ... Testing Shift is approximately 10 hours a day Paid Time Off Health / Dental / Vision Insurance ...
IBM WatsonX Full Stack Developer
Hartford, CT · On-site
$55 - $60/hr
... Amazon Lex, Kore.ai, LivePerson). Key Requirements: • 5+ years software delivery experience • ... unit testing • Cloud deployment knowledge • Agile/DevOps experience Preferred: Watson STT ...
Quick apply
IBM WatsonX Full Stack Developer
Hartford, CT · On-site
$55 - $60/hr
... Amazon Lex, Kore.ai, LivePerson). Key Requirements: • 5+ years software delivery experience • ... unit testing • Cloud deployment knowledge • Agile/DevOps experience Preferred: Watson STT ...
Chatbot Conversational AI Developer
Hartford, CT · On-site
$50.75 - $69.75/hr
Chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai ... NLP and training data best practices) * 1+ years of experience in CICD, Git, unit-testing and ...
Quick apply
Chatbot Conversational AI Developer
Hartford, CT · On-site
$50.75 - $69.75/hr
Chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai ... NLP and training data best practices) * 1+ years of experience in CICD, Git, unit-testing and ...
Designing, developing, testing, and enhancing full stack applications across frontend and backend ... Cloud certification in Amazon Web Services, Microsoft Azure, or Google Cloud Platform The wage ...
Designing, developing, testing, and enhancing full stack applications across frontend and backend ... Cloud certification in Amazon Web Services, Microsoft Azure, or Google Cloud Platform The wage ...
Databricks Engineer
Hartford, CT · On-site +1
Support platform configuration, infrastructure setup, testing, and deployment readiness across ... Experience building Databricks environments in Microsoft Azure, Amazon Web Services, or Google ...
Databricks Engineer
Hartford, CT · On-site +1
Support platform configuration, infrastructure setup, testing, and deployment readiness across ... Experience building Databricks environments in Microsoft Azure, Amazon Web Services, or Google ...
Ensure post-accident and post-injury testing is conducted when required. * Assist customer representatives by providing data and documentation for compliance reporting and audits. * Maintain required ...
Ensure post-accident and post-injury testing is conducted when required. * Assist customer representatives by providing data and documentation for compliance reporting and audits. * Maintain required ...
Ensure post-accident and post-injury testing is conducted when required. * Assist customer representatives by providing data and documentation for compliance reporting and audits. * Maintain required ...
Ensure post-accident and post-injury testing is conducted when required. * Assist customer representatives by providing data and documentation for compliance reporting and audits. * Maintain required ...
Java Developer
Springfield, MA · On-site
$50.75 - $65.75/hr
... testing Produces application artifacts per SDLC, Agile and DevOps audit requirements Implements ... Familiarity with Docker, Kubernetes, and Amazon EKS (Elastic Kubernetes Service) Experience ...
Quick apply
Java Developer
Springfield, MA · On-site
$50.75 - $65.75/hr
... testing Produces application artifacts per SDLC, Agile and DevOps audit requirements Implements ... Familiarity with Docker, Kubernetes, and Amazon EKS (Elastic Kubernetes Service) Experience ...
Finance Analytics & AI Senior Consultant
Hartford, CT · On-site
$117.50K/yr
Contribute to client workshops, solution demos, testing, deployment activities, and stakeholder ... NVIDIA, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure; one or more of ...
Finance Analytics & AI Senior Consultant
Hartford, CT · On-site
$117.50K/yr
Contribute to client workshops, solution demos, testing, deployment activities, and stakeholder ... NVIDIA, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure; one or more of ...
IBM Watson Developer
Hartford, CT · On-site
... Amazon Lex, Kore.ai) * 3+ years training and improving intent recognition by curating the ... NLP and training data best practices) * 1+ years of experience in CICD, Git, unit-testing and ...
Quick apply
IBM Watson Developer
Hartford, CT · On-site
... Amazon Lex, Kore.ai) * 3+ years training and improving intent recognition by curating the ... NLP and training data best practices) * 1+ years of experience in CICD, Git, unit-testing and ...
Designing, developing, testing, and deploying full-stack applications that support Deloitte ... using Amazon Web Services, Microsoft Azure, or Google Cloud Platform, including microservices ...
Designing, developing, testing, and deploying full-stack applications that support Deloitte ... using Amazon Web Services, Microsoft Azure, or Google Cloud Platform, including microservices ...
Oversee or participate in the testing process, including User Acceptance Testing (UAT), to ensure ... Familiarity with Amazon Web Services (AWS) concepts and services (e.g., S3 for data storage, AWS ...
Oversee or participate in the testing process, including User Acceptance Testing (UAT), to ensure ... Familiarity with Amazon Web Services (AWS) concepts and services (e.g., S3 for data storage, AWS ...
Oversee or participate in the testing process, including User Acceptance Testing (UAT), to ensure ... Familiarity with Amazon Web Services (AWS) concepts and services (e.g., S3 for data storage, AWS ...
Oversee or participate in the testing process, including User Acceptance Testing (UAT), to ensure ... Familiarity with Amazon Web Services (AWS) concepts and services (e.g., S3 for data storage, AWS ...
Onsite solution architect
$63.50 - $83.75/hr
... testing, cloud computing, and data analytics. Since its inception, Halo Group has been recognized ... Apache Kafka, Rabbit MQ, NoSQL datastores., Java, Python, SQL, Amazon Web Services Titles: Data ...
Onsite solution architect
$63.50 - $83.75/hr
... testing, cloud computing, and data analytics. Since its inception, Halo Group has been recognized ... Apache Kafka, Rabbit MQ, NoSQL datastores., Java, Python, SQL, Amazon Web Services Titles: Data ...
Leverage automated tools and manual testing techniques to identify, risk assess and prioritize and ... JAVA * MAVEN * AMAZON WEB SERVICES * PROBLEM-SOLVING * GITHUB * DEPLOYMENT * REPORTING TOOLS
Quick apply
Leverage automated tools and manual testing techniques to identify, risk assess and prioritize and ... JAVA * MAVEN * AMAZON WEB SERVICES * PROBLEM-SOLVING * GITHUB * DEPLOYMENT * REPORTING TOOLS
... out of Amazon Warehouse DOB7. As a Delivery Driver with us, you will play a crucial role in ... S. * Must complete and successfully pass a 4-Panel Drug Screening (No testing for marijuana ...
Quick apply
... out of Amazon Warehouse DOB7. As a Delivery Driver with us, you will play a crucial role in ... S. * Must complete and successfully pass a 4-Panel Drug Screening (No testing for marijuana ...
AI and Data Science Engineer III
Hartford, CT · On-site
$115.50K - $138.70K/yr
... testing, deployment, and incident response practices for production artificial intelligence and ... using Amazon Web Services, Microsoft Azure, or Google Cloud Platform for data platforms and ...
AI and Data Science Engineer III
Hartford, CT · On-site
$115.50K - $138.70K/yr
... testing, deployment, and incident response practices for production artificial intelligence and ... using Amazon Web Services, Microsoft Azure, or Google Cloud Platform for data platforms and ...
Amazon Tester information
See Springfield, MA salary details
$10.78 - $15.48
7% of jobs
$15.48 - $20.19
16% of jobs
$21.23 is the 25th percentile. Wages below this are outliers.
$20.19 - $24.89
9% of jobs
$24.89 - $29.59
3% of jobs
$29.59 - $34.30
10% of jobs
The median wage is $36.18 / hr.
$34.30 - $39
10% of jobs
$39 - $43.71
7% of jobs
$43.71 - $48.41
9% of jobs
$49.04 is the 75th percentile. Wages above this are outliers.
$48.41 - $53.11
16% of jobs
$53.11 - $57.82
6% of jobs
$57.82 - $62.52
5% of jobs
$10
$38
$62
How much do amazon tester jobs pay per hour?
What is an Amazon Tester job?
What are the key skills and qualifications needed to thrive in the Amazon Tester position, and why are they important?
What types of products or systems would I typically test as an Amazon Tester?
Does Amazon hire testers?
Other
Posted 6 days ago
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
58th of 138 rated financial services
Job description
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US