Amazon Support Engineer Jobs in Virginia (NOW HIRING)

Amazon's mission is to be earth's most customer-centric company and our is the guardian of our customer's . Amazon's Privacy team is looking for builders that want to create unique solutions that help us retain our customer's trust. Our partners across Amazon's Consumer and Digital business units to build, monitor, and protect a secure environment for the Amazon business.

As a software development engineer you will apply the appropriate technologies and best practices to autonomously solve difficult problems. You will work with customers, stakeholders, and peers to refine your ideas into pragmatic solutions with high operational excellence. You will contribute to the professional development of colleagues, improving their technical knowledge and engineering practices.
As a Software Development Engineer, you will work with product managers and business stakeholders to define, design, develop, and deploy a set of technical solutions

You should be comfortable developing technical roadmaps, disambiguating technical and business requirements, and growing and managing engineers around you to deliver in a fast-paced environment. Creating reliable, scalable, and high-performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.
This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.
Key job responsibilities
Designing, developing, and operating key system products and services using Native AI
Ensuring designs align with the organizational and product architectures
Maintaining and promoting a high operational excellence bar
Operating in an agile environment to deliver high quality projects on fast paced schedules
A day in the life
1) Collaborating with project teams across various themes like core platform development, software compliance, and financial optimization.
2) Engaging in technical discussions and brainstorming on AI adoption.
3) Active participation in our development sprints, reviewing code, and ensuring the implementation of best practices.
4) Interacting with stakeholders, understanding their needs, and translating them into technical solutions.
5) Mentoring team members (SDE1), providing guidance, and fostering a culture of innovation and excellence.
6) Regularly reviewing and optimizing existing systems and processes for better efficiency and performance.
About the team
Diverse Experiences
Amazon Security values diverse experiences

Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services

We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer

That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.