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Amazon Support Engineer Jobs in Virginia (NOW HIRING)

Systems Development Engineer, Amazon Leo

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... 4. Support the development of team-internal software tools used to analyze satellite system ... The Regulatory Engineering and Analysis Team analyzes Amazon Leo system performance, including how ...

Showing results 21-40

Amazon Support Engineer information

See Virginia salary details

$16

$39

$67

How much do amazon support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for amazon support engineer in Virginia is $39.53, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.25 per hour, depending on experience, location, and employer.

How does an Amazon Support Engineer typically collaborate with software development and operations teams?

Amazon Support Engineers work closely with both software development and operations teams to troubleshoot production issues, deploy updates, and improve system reliability. They often participate in daily stand-ups, incident reviews, and cross-team meetings to ensure clear communication and quick resolution of technical problems. This collaboration helps ensure that products and services run smoothly, and support engineers often act as a bridge between technical and non-technical teams, translating issues and solutions effectively.

What are the key skills and qualifications needed to thrive as an Amazon Support Engineer, and why are they important?

To thrive as an Amazon Support Engineer, you need a strong background in computer science, troubleshooting, and system administration, typically supported by a relevant degree or equivalent experience. Familiarity with AWS services, Linux/Unix environments, scripting languages, and ticketing systems like Jira is commonly required. Excellent problem-solving skills, clear communication, and a customer-centric mindset help you stand out in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and seamless operation of Amazon's services.

What is an Amazon Support Engineer?

Amazon Support Engineers are IT professionals responsible for maintaining the reliability and performance of Amazon’s technology infrastructure. They diagnose, troubleshoot, and resolve technical issues related to Amazon’s products and services, such as AWS, e-commerce platforms, and internal systems. Support Engineers work closely with development teams, monitor system health, and ensure high availability for customers. They also create documentation, automate repetitive tasks, and may participate in on-call rotations to provide 24/7 support. Their role is critical in minimizing downtime and ensuring smooth operations across Amazon’s global platforms.

What is the difference between Amazon Support Engineer vs Amazon Technical Support Specialist?

AspectAmazon Support EngineerAmazon Technical Support Specialist
Required CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related fields; certifications like CompTIA or Cisco are a plusOften requires similar technical certifications; may have less emphasis on formal degrees
Work EnvironmentSupports Amazon's cloud services, e-commerce platform, and internal systems; often involves troubleshooting hardware/software issuesProvides customer support for Amazon products and services, primarily via phone, chat, or email
Employer & Industry UsageCommonly employed by Amazon in technical and cloud support rolesEmployed by Amazon in customer support roles

Amazon Support Engineers focus on technical troubleshooting, system support, and infrastructure, often working behind the scenes. In contrast, Amazon Technical Support Specialists primarily assist customers directly with product and service issues. Both roles require technical knowledge, but the Support Engineer role tends to involve more technical problem-solving and system management.

What are popular job titles related to Amazon Support Engineer jobs in Virginia?

For Amazon Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Amazon Support Engineer jobs in Virginia look for?

The top searched job categories for Amazon Support Engineer jobs in Virginia are:

Infographic showing various Amazon Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $82,219 per year, or $39.5 per hour.

Cloud Infrastructure Support Engineer

Booz Allen Hamilton, Inc.

Fort Belvoir, VA • On-site, Remote

$69K - $158K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 5 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants


Job description


Remote Work:
No
Job Number:
R0244798
Location:
Fort Belvoir,VA,US
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Cloud Infrastructure Support Engineer
The Opportunity:
Everyone is trying to "harness the cloud," but not everyone knows how. As a Cloud computing infrastructure architect, you know how to take advantage of Cloud capabilities. On our team of experienced professionals, you'll use cutting-edge enterprise Cloud platforms to support your clients as they modernize their information technology (IT) infrastructure and meet their most challenging missions. We're looking for someone like you to help modernize Army systems.
You'll closely collaborate with fellow Cloud architects and engineers specializing in Amazon Web Services (AWS) to support, deploy, and optimize Cloud solution components. You'll have the chance to work within a DevOps framework to manage and deploy container applications and use products like Kubernetes to further the mission. With access to our internal AWS labs, you'll have the space and time to explore different ways of solving our clients' problems, and you'll partner with stakeholders and your team to deliver the right technical solutions. Whether modernizing legacy computing platforms and applications or creating new ones from scratch, you'll have the latest tech and brightest teammates at your fingertips.
Grow your skills at the leading edge of innovation.
Join us. The world can't wait.
You Have:
  • 3+ years of experience supporting operations and maintenance for secure DoD information management systems
  • Experience with Linux Operating Systems and command-line interfaces
  • Experience with scripting languages, including Bash, Ansible, or YAML
  • Experience with Amazon Web Services
  • Experience hardening government systems following STIG requirements
  • Experience with the Windows Operating System and Active Directory
  • Ability to work shifts, including nights, weekends, and some holidays, as necessary
  • Secret clearance
  • HS diploma or GED
  • Ability to obtain a DoD 8570 or 8140 IAT Level II Baseline Certification within 30 days of start date

Nice If You Have:
  • Experience with Azure
  • Experience with Terraform, Kubernetes, or Docker
  • Experience with the Atlassian tool suite, including Jira and Confluence
  • Experience with Agile development techniques and ceremonies
  • Knowledge of Site Reliability Engineering concepts
  • Bachelor's degree

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914