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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting data center operations - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Boost Team is building next generation enterprise data center management products on native AWS from the ground up. Come and be part of the team that enables Amazon AWS to rapidly grow and continue to be the pioneer and widely recognized leader in Cloud Computing, and have immediate impact on the thousands of developers and businesses around the world.
Key job responsibilities
We are looking for a Principal Technical Program Manager to run the program migrating data center teams from legacy systems to our new AWS Boost application. You will own the scoping, planning, and execution of features and processes that migrate AWS technicians, security guards, and field engineers to AWS Boost. This Principal TPM role will be highly visible across AWS Infrastructure teams as well as other Amazon business units. You will be partnering with and influencing the direction of multiple engineering teams within and outside of AWS Boost to deliver complex and cross-functional projects. The right candidate will possess a strong technical program management background, will have demonstrated experience leading large programs and will have excellent knowledge of the data center space. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or multiple priorities.
As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.
A day in the life
You will be working with stakeholders, engineering teams, and data center technicians to design and implement a closed-loop mechanism for work and inventory management in AWS data centers. You will coordinate the migration of data center infrastructure operations from a collection of bespoke tooling to a centralized platform while providing regular data-driven updates to executive sponsors and stakeholders along the way.
About the team
AWS Boost maximizes the capacity which is available online to our customers at the least amount of operational expenditure while protecting our operations teams and customers from safety, security, availability, and compliance risks. Data center technicians use Boost to discover, plan, and execute work. They also learn about, and acquire new skills that increase the scope of work they can perform. Data center managers come to Boost to monitor, prioritize, assign, and audit work. AWS Service Owners come to Boost to request work and receive feedback on its progress towards completion. They want capacity available and (back) in service quickly, safely, and frugally. Our services drive this outcome by matching incoming requests with the ideal set of instructions, allocating the needed materials, and providing Data Center Operators with the tooling needed to plan, schedule, and audit the work. Procedures performed using our technology generate predictable, repeatable outcomes that builders use to baseline workflows for continuous improvement and increase systematic control of processes through automation.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 177,000.00 - 239,400.00 USD annually