Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO). We are seeking an experienced ...
Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO). We are seeking an experienced ...
Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO). We are seeking an experienced ...
Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO). We are seeking an experienced ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Drive calibration programs across internal and outsourced support teams to ensure consistent ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Drive calibration programs across internal and outsourced support teams to ensure consistent ...
... Amazon teams to positively impact customer experience ... The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account ...
... Amazon teams to positively impact customer experience ... The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Drive calibration programs across internal and outsourced support teams to ensure consistent ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Drive calibration programs across internal and outsourced support teams to ensure consistent ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Drive calibration programs across internal and outsourced support teams to ensure consistent ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Drive calibration programs across internal and outsourced support teams to ensure consistent ...
Develop feature design for SAP S/4, SAP GTS, and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for timely ...
Develop feature design for SAP S/4, SAP GTS, and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for timely ...
Develop feature design for SAP S/4, SAP GTS, and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for timely ...
Develop feature design for SAP S/4, SAP GTS, and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for timely ...
Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 ... Managing relationships with foundries and Outsourced Semiconductor Assembly and Test (OSAT ...
Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 ... Managing relationships with foundries and Outsourced Semiconductor Assembly and Test (OSAT ...
Sr Manager ASIC Sustaining Engineering, Amazon Leo
Sunnyvale, CA · On-site
$133K/yr
Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 ... Managing relationships with foundries and Outsourced Semiconductor Assembly and Test (OSAT ...
Sr Manager ASIC Sustaining Engineering, Amazon Leo
Sunnyvale, CA · On-site
$133K/yr
Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 ... Managing relationships with foundries and Outsourced Semiconductor Assembly and Test (OSAT ...
Develop feature design for Supplier Collaboration (SAP and E2Open) needs at Amazon Leo in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for ...
Develop feature design for Supplier Collaboration (SAP and E2Open) needs at Amazon Leo in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for ...
Develop feature design for SAP S/4, SAP GTS, and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for timely ...
Develop feature design for SAP S/4, SAP GTS, and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for timely ...
Develop feature design for SAP S/4, SAP GTS, and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for timely ...
Develop feature design for SAP S/4, SAP GTS, and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for timely ...
Develop feature design for Supplier Collaboration (SAP and E2Open) needs at Amazon Leo in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for ...
Develop feature design for Supplier Collaboration (SAP and E2Open) needs at Amazon Leo in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for ...
Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast ... and outsourced manufacturing. • Define and prioritize product features and requirements for ...
Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast ... and outsourced manufacturing. • Define and prioritize product features and requirements for ...
Amazon MGM Games is seeking an experienced Executive Producer to lead production and product ... outsourced work Metrics & Business Performance - Define KPIs and success criteria, contribute to ...
Amazon MGM Games is seeking an experienced Executive Producer to lead production and product ... outsourced work Metrics & Business Performance - Define KPIs and success criteria, contribute to ...
Develop feature design for SAP S/4, SAP GTS, SAP TM and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for ...
Develop feature design for SAP S/4, SAP GTS, SAP TM and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for ...
Develop feature design for SAP S/4, SAP GTS, SAP TM and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for ...
Develop feature design for SAP S/4, SAP GTS, SAP TM and E2Open needs at Amazon Leo's in-house manufacturing and outsourced manufacturing. Define and prioritize product features and requirements for ...
SAP Procurement and Logistics , Amazon Leo
Bellevue, WA · On-site
$59 - $79/hr
Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast ... and outsourced manufacturing. • Define and prioritize product features and requirements for ...
SAP Procurement and Logistics , Amazon Leo
Bellevue, WA · On-site
$59 - $79/hr
Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast ... and outsourced manufacturing. • Define and prioritize product features and requirements for ...
Amazon MGM Games is seeking an experienced Executive Producer to lead production and product ... outsourced work Metrics & Business Performance - Define KPIs and success criteria, contribute to ...
Amazon MGM Games is seeking an experienced Executive Producer to lead production and product ... outsourced work Metrics & Business Performance - Define KPIs and success criteria, contribute to ...
Amazon Outsourcing information
What are some common challenges faced in an Amazon Outsourcing role?
Professionals in Amazon Outsourcing often encounter challenges such as coordinating with global suppliers, staying compliant with Amazon’s evolving policies, and managing quality control across remote teams. Navigating time zone differences and maintaining clear communication can require proactive organization and flexibility. Adapting quickly to changes in the Amazon platform, as well as handling high-order volumes during peak seasons, are also common aspects of the job. These complexities make the role both dynamic and rewarding for those who enjoy problem-solving and working in a fast-paced environment.
How much does Amazon pay you to work from home?
What is an Amazon Outsourcing job?
An Amazon Outsourcing job involves delegating specific tasks or processes related to Amazon businesses—such as product sourcing, customer service, order fulfillment, or marketing—to external professionals or agencies. This allows Amazon sellers or businesses to focus on scaling their operations while reducing costs and improving efficiency. Common outsourcing roles include virtual assistants, PPC specialists, and supply chain managers. Many companies hire freelancers or third-party service providers to handle these tasks, often remotely.
What are the key skills and qualifications needed to thrive in the Amazon Outsourcing position, and why are they important?
To excel in Amazon Outsourcing, you need a strong understanding of e-commerce operations, supply chain management, and vendor relations, often supported by experience with Amazon Seller Central or Vendor Central. Familiarity with technical tools such as inventory management software, product listing tools, and enterprise resource planning (ERP) systems is highly beneficial. Excellent problem-solving skills, attention to detail, and effective communication are valuable soft skills for this role. These skills are critical for managing outsourced teams, ensuring seamless operations, and maintaining a competitive edge in Amazon's dynamic marketplace.

Full-time
Posted 21 days ago
Amazon rating
7.4
Based on 6,828 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Do you like to help shape the future of customer support. Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO).
We are seeking an experienced performance management leader to join our CS GO team as a Vendor Manager. This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience.
The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment.
Key job responsibilities
- Lead vendor-based teams, overseeing operations to the highest standard of customer obsession and service delivery
- Manage relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction
- Assist with defining long-term vendor strategy
- Identify, develop and optimize organization processes, playbooks, or tools
- Deep dive inefficiencies; drive improvement through scalable mechanisms
- Triage issues, owning resolution, root cause analysis, and corrective action plans
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US