Amazon Order Processing Jobs in Raleigh, NC (NOW HIRING)

DevOps Engineer

Reports to: Software Director

This role requires a full-time onsite presence in Durham, NC

Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent residents (green card holders) and who do not require current or future visa sponsorship of any sort.

About IONNA

IONNA is revolutionizing EV charging by delivering the most reliable, driver-centric, and technologically advanced network in North America. Founded by eight of the world's largest automakers-BMW, General Motors, Honda, Hyundai, Kia, Mercedes-Benz, Stellantis, and Toyota-IONNA is dedicated to providing EV drivers with the coverage they need, the reliability they deserve, and the amenities they crave.

The Role: 

IONNA is looking for a DevOps Engineer to own and evolve our cloud infrastructure, deployment pipelines, and platform reliability. The Technology team is a mission driven group committed to making an impact to address the generation problem of Climate Change. You'll be responsible for the full lifecycle of our AWS environments-from provisioning and cost management to security hardening and production operations. This is a high-impact role where your work directly affects the uptime and efficiency of our systems.

You will collaborate with a cross-functional team of engineers, product managers, and security professionals to build and maintain the platform that powers IONNA's digital services.  

The Technology team also ensures that our company is using the most up-to-date systems to run IONNA's business, including SSO, cybersecurity systems, and cloud platform services. You will help provide technical guidance and recommendations to make sure these systems are fully implemented and supported for the company to operate smoothly.

KPIs:

• System Uptime
• AWS Costs
• Mean Time to Recovery (MTTR)

Key Responsibilities:

Infrastructure & IaC:

• Maintain and extend our Terraform codebase across multiple AWS accounts.
• Manage Amazon EKS clusters-node group sizing, upgrade cycles, IAM roles for service accounts, and cost-saving schedules for non-production environments.
• Operate and tune Amazon MSK (Kafka)-broker configuration, authentication, topic management, and cross-cluster replication.
• Manage supporting AWS services including Lambda, S3, Secrets Manager, and VPC networking.

CI/CD & Deployments:

• Own our ArgoCD GitOps pipeline-environment promotion, sync ordering, and drift detection.
• Maintain Helm charts with environment-specific configuration and secret templating.
• Maintain and improve GitHub Actions workflows-image builds, PR validation, security scanning, and automated code quality checks.
• Improve developer tooling and streamline environment provisioning to reduce friction for engineering teams.

AWS Budget & Cost Management:

• Own the AWS cost posture-set budgets, track spend, and report on trends.
• Implement and maintain cost optimization strategies: right-sizing EKS node groups, scheduling non-production infrastructure scale-down, Reserved Instance/Savings Plan coverage, and S3 lifecycle policies.
• Partner with engineering leadership to forecast infrastructure costs for new services and capacity growth.
• Set up AWS Cost Explorer dashboards, budget alerts, and anomaly detection to catch runaway spend early.

Security & Compliance:

• Manage IAM roles and policies-least-privilege access, cross-account roles, and service-specific permissions.
• Maintain VPC network isolation, security group rules, and bastion access controls.
• Partner with the Head of IT & Cyber Security to coordinate penetration testing, define security standards, and drive remediation across the platform.
• Develop and maintain documentation for infrastructure systems and processes.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.

Who You Are

Required:

• A minimum of 4 years in a DevOps, SRE, or Platform Engineering role.
• Bachelor's degree in computer science or equivalent.
• Deep hands-on experience with AWS-EKS, MSK/Kafka, IAM, VPC networking, Secrets Manager, Lambda, S3.
• Demonstrable Terraform skills-modular design, state management, multi-account/multi-environment patterns.
• Production experience with Kubernetes-Helm, pod scheduling, RBAC, ingress controllers, operators.
• Proven Experience with GitOps tooling (ArgoCD, Flux, or similar).
• Proficiency with CI/CD pipelines (GitHub Actions preferred).
• Experience managing cloud budgets-cost allocation, optimization strategies, and executive-level reporting.
• Strong networking fundamentals-VPCs, security groups, load balancers, DNS, TLS.
• Comfortable scripting in Bash and at least one of Python or TypeScript.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities.
• Ability to work in a fast-paced environment and meet deadlines.

Preferred:

• Experience with Apache Kafka operations-topic management, consumer groups, replication (MirrorMaker), SASL authentication.
• Familiarity with analytical databases (Apache Doris, ClickHouse, or similar columnar stores).
• Experience with Serverless Framework or SST for Lambda deployments.
• Background in cost engineering-FinOps practices, Savings Plans, Reserved Instances, spot instances.
• Exposure to EV charging protocols (OCPP, OCPI) or IoT infrastructure is a plus.
• Experience with Okta SSO integration and Cognito identity management.
• Experience with agile methodologies.

What We Offer:

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, and vision insurance
• 401(k) matching program
• Professional development opportunities
• Collaborative and innovative work environment

Why IONNA?

• Be part of a pioneering venture backed by the world's leading automakers.
• Work with state-of-the-art technology that's reshaping the automotive industry.
• Contribute directly to a sustainable future powered by renewable energy.
• Thrive in a dynamic, fast-paced environment where your ideas can make a real difference.
• Unparalleled opportunities for professional growth and visibility in a rapidly expanding field.

Join the Charge This isn't just a job - it's your chance to be a driving force in the EV revolution, with unparalleled exposure to industry leaders and decision-makers.

Based in Durham, NC, you'll have the flexibility to innovate and the resources to succeed.

Are you ready to electrify your career, gain exceptional visibility, and leave your mark on the future of transportation?

IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications, and specific work location.

We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.