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Amazon Operations Engineer Jobs in Chicago, IL (NOW HIRING)

Edge Computing

Devops Engineer

Highland Park, IL · On-site

$53.75 - $73.75/hr

Experience with Amazon Web Services(AWS) or Google Cloud Platform(GCP) * Experience with ... Absolutely must be a team player (DevOps) * Boundless passion for technology and a willingness to ...

Edge Computing

Devops Engineer

Highland Park, IL · On-site

$53.75 - $73.75/hr

Experience with Amazon Web Services(AWS) or Google Cloud Platform(GCP) * Experience with ... Absolutely must be a team player (DevOps) * Boundless passion for technology and a willingness to ...

Argonne National Laboratory

DevOps Engineer

Lemont, IL · On-site

$53.25 - $72.75/hr

... s engineer to support infrastructure within ALCF and in support of the Department of Energy ... Deploy, manage, and operate managed Kubernetes clusters (Amazon EKS, Azure AKS, Google GKE, or ...

Argonne National Laboratory

DevOps Engineer

Lemont, IL · Hybrid

$53.25 - $72.75/hr

... s engineer to support infrastructure within ALCF and in support of the Department of Energy ... Deploy, manage, and operate managed Kubernetes clusters (Amazon EKS, Azure AKS, Google GKE, or ...

Amazon

Operations Manager

Matteson, IL · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business ...

Amazon

Operations Manager

Romeoville, IL · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business ...

Amazon

Operations Manager

Joliet, IL · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business ...

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All JobsAmazon Operations Engineer JobsAmazon Operations Engineer Jobs in Chicago, IL

Amazon Operations Engineer information

See Chicago, IL salary details

$37.1K

$87.7K

$139.2K

How much do amazon operations engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for amazon operations engineer in Chicago, IL is $87,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $96,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Amazon Operations Engineer, and why are they important?

To thrive as an Amazon Operations Engineer, you need a solid background in industrial or mechanical engineering, process optimization, and logistics, typically supported by a relevant engineering degree. Familiarity with data analysis tools (such as SQL and Excel), warehouse management systems, and Lean Six Sigma certifications is highly beneficial. Strong problem-solving abilities, communication skills, and leadership qualities help you excel in cross-functional teams and drive process improvements. These skills are crucial for ensuring operational efficiency, safety, and scalability in Amazon's fast-paced fulfillment environment.

What does an Amazon Operations Engineer do?

An Amazon Operations Engineer is responsible for ensuring the smooth and efficient functioning of Amazon's fulfillment centers and supply chain operations. They focus on optimizing processes, maintaining equipment, and implementing new technologies to improve productivity and safety. Operations Engineers also analyze data to identify areas for improvement and collaborate with cross-functional teams to solve operational challenges. Their work is essential in supporting Amazon’s fast-paced and high-volume logistics network.

What are some common challenges faced by Amazon Operations Engineers, and how can they be addressed?

Amazon Operations Engineers often encounter challenges such as managing large-scale, fast-paced environments, troubleshooting complex technical issues, and ensuring minimal downtime for critical systems. To address these, strong problem-solving skills, effective time management, and collaboration with cross-functional teams are essential. Proactively maintaining documentation, staying current with Amazon’s evolving technologies, and participating in regular training help Operations Engineers stay prepared for unexpected incidents and continuous improvement.
What are popular job titles related to Amazon Operations Engineer jobs in Chicago, IL? For Amazon Operations Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Amazon Operations Engineer jobs in Chicago, IL look for? The top searched job categories for Amazon Operations Engineer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Amazon Operations Engineer jobs? Cities near Chicago, IL with the most Amazon Operations Engineer job openings:
Amazon Operations Engineer jobs near you

Senior Manager, Commerce Operations (Amazon)

VML/WPP Enterprise Solutions

Chicago, IL • On-site

$60K - $140K/yr

Full-time

Posted 17 days ago

Job description

Who We Are
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients' businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.
About the Role
We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the day-to-day operational health of our CPG clients on Amazon.
You will serve as the operational backbone for our clients' eCommerce and Sales teams. Your primary mission is to ensure their Amazon catalog is flawless, their products stay in stock, and any platform glitches are resolved swiftly. You will live and breathe inside Amazon Vendor Central and Seller Central, executing content changes, wrestling with flat files, and managing support tickets to drive immediate retail success.
Key Responsibilities
  1. Ticket Resolution & Troubleshooting
  • Case Management: act as the primary point of contact for submitting, managing, and relentlessly following up on Amazon support tickets via Seller Support, Vendor Support, and Brand Registry.
  • Error Resolution: troubleshoot and resolve complex catalog errors (e.g., Error 5665, Error 8541, stranded inventory, merged ASIN issues, and brand hijackings).
  • Compliance: monitor Account Health dashboards and resolve listing suppressions, "Search Suppressed" statuses, and ANDON cords immediately.
  1. Catalog & Content Management
  • Flat File Mastery: create, manage, and upload bulk inventory files (flat files/NIS templates) to execute catalog-wide updates, establish parent-child variation families, and map backend attributes.
  • Content Execution: execute day-to-day content updates. Coordinate the upload and configuration of visual assets, including new product images, videos, and A+ Content updates.
  • A/B Testing Execution: set up, monitor, and report on A/B tests for product titles, main images, and A+ content to continuously optimize for conversion rate (CVR).
  1. Availability & Inventory Support
  • In-Stock Management: monitor basic retail metrics (Out-of-Stock rates, Lost Buy Box) and work with client supply chain teams to flag PO (Purchase Order) issues or shipment discrepancies.
  • Dispute Management: assist in identifying and disputing operational chargebacks and shortage claims to protect client profitability.
  1. Client & Team Support
  • Walk-the-Store Audits: conduct routine digital shelf diagnostics. Provide clients with tactical, visual reports on real-time PDP accuracy, competitor positioning, share of search and out-of-stock visibility.
  • Sales Enablement: support the client's internal eCommerce/Sales managers by providing weekly operational status reports, pending ticket updates, and catalog health readouts.
  • Cross-Functional Collaboration: partner with our internal Media and Strategy teams to ensure ASINs are retail-ready before major advertising campaigns launch.

Key Qualifications & Skills
  • 2-4 years of hands-on experience managing catalogs in Amazon Vendor Central (1P) and/or Amazon Seller Central (3P). Prior experience in an agency setting supporting CPG/FMCG brands is highly preferred.
  • Technical Amazon Expertise: deep, practical knowledge of Amazon inventory templates, category templates, variation relationships, and the Amazon ticketing ecosystem.
  • Advanced Excel Skills: you must be highly proficient in Microsoft Excel (VLOOKUPs, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalog data sets.
  • Problem-Solving Mentality: a gritty determination to solve problems. You don't take the first "No" from Amazon Support as the final answer; you know how to escalate and force resolution.
  • Extreme Attention to Detail: an eye for precision to ensure product listings are 100% accurate, properly mapped, and visually cohesive before pushing them live.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.
$60,000-$140,000 USD
About WPP
WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships - all united by our agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
When you click "Submit Application", this will send any information you add below to WPP (VML/WPP Enterprise Solutions). Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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