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Amazon Manual Testing Jobs (NOW HIRING)

Amazon

Associate, Quality Services

Arlington, VA · On-site

... manual testing support BASIC QUALIFICATIONS - Knowledge of QA methodology and tools PREFERRED QUALIFICATIONS - Experience with testing consumer devices Amazon is an equal opportunity employer and ...

Amazon

Associate, Quality Services

Arlington, VA · On-site

The primary objective of QS organization is to provide manual testing support. An Associate ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

Amazon

Associate, Quality Services

Arlington, VA · On-site

... manual testing support BASIC QUALIFICATIONS - Knowledge of QA methodology and tools PREFERRED QUALIFICATIONS - Experience with testing consumer devices Amazon is an equal opportunity employer and ...

Amazon

Associate, Quality Services

Arlington, VA · On-site

... manual testing support BASIC QUALIFICATIONS - Knowledge of QA methodology and tools PREFERRED QUALIFICATIONS - Experience with testing consumer devices Amazon is an equal opportunity employer and ...

Amazon

Associate, Quality Services

Arlington, VA · On-site

... manual testing support BASIC QUALIFICATIONS - Knowledge of QA methodology and tools PREFERRED QUALIFICATIONS - Experience with testing consumer devices Amazon is an equal opportunity employer and ...

Amazon

Associate, Quality Services

Arlington, VA · On-site

... manual testing support BASIC QUALIFICATIONS - Knowledge of QA methodology and tools PREFERRED QUALIFICATIONS - Experience with testing consumer devices Amazon is an equal opportunity employer and ...

rockITdata

Integration Tester

Arlington, VA · Remote

... using Amazon Kinesis Data Streams and/or Firehose * Knowledge of API testing tools such as Postman, SoapUI, or equivalent * Experience creating and executing automated and manual test cases for ...

rockITdata

Integration Tester

Arlington, VA · On-site +1

... using Amazon Kinesis Data Streams and/or Firehose * Knowledge of API testing tools such as Postman, SoapUI, or equivalent * Experience creating and executing automated and manual test cases for ...

Amazon

Quality Assurance Engineer, Key

Austin, TX · On-site

Amazon Key allows us to securely deliver packages directly into customers' garages. Customers have ... in manual testing - Experience in automation testing - Experience as QA lead on medium to large ...

Amazon

Manager III, Quality - AMZ9083209

Sunnyvale, CA · On-site

$201.05K - $228.10K/yr

... carry out testing of Connectivity (WIFI, BT) functionalities on Amazon devices, including FTV ... manual and automated tests for complex systems, and testing mobile device development kits and ...

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How much do amazon manual testing jobs pay per hour?

As of May 29, 2026, the average hourly pay for amazon manual testing in the United States is $41.91, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $48.80 per hour, depending on experience, location, and employer.

What is an Amazon Manual Testing job?

An Amazon Manual Testing job involves evaluating software, applications, or systems manually to identify bugs, usability issues, and inconsistencies. Testers follow predefined test cases and scenarios without using automation tools to ensure functionality meets business and user requirements. They document defects, collaborate with developers, and help maintain product quality before release. This role requires attention to detail, analytical skills, and a solid understanding of testing methodologies.

What are the key skills and qualifications needed to thrive in the Amazon Manual Testing position, and why are they important?

To thrive in an Amazon Manual Testing role, you need expertise in test case creation, defect tracking, and strong analytical abilities, often supported by a degree in computer science or a related field. Familiarity with tools like Jira, TestRail, and defect management systems, as well as certifications like ISTQB, is valuable. Attention to detail, effective communication, and collaboration skills are essential soft skills in this position. These skills ensure high-quality software releases, efficient teamwork, and the ability to identify and report issues accurately in a fast-paced environment.

What can I expect in terms of day-to-day responsibilities as part of Amazon's Manual Testing team?

As a member of Amazon's Manual Testing team, you will be responsible for reviewing requirements, designing and executing manual test cases, documenting defects, and working closely with both developers and product managers to resolve issues. Your typical day may involve running a variety of exploratory and regression tests, updating test documentation, and participating in team meetings to discuss progress and blockers. You’ll often collaborate cross-functionally with automation testers, development teams, and quality assurance leads to ensure comprehensive test coverage. This hands-on role requires you to think critically about customer experiences and contribute to Amazon’s commitment to delivering best-in-class products.
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Amazon Manual Testing jobs near you
Infographic showing various Amazon Manual Testing job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 26% Physical, 13% Hybrid, and 61% Remote job distribution, with an average salary of $87,173 per year, or $41.9 per hour.

Five9 Manual Test Engineer

Purple Drive Technologies

Phoenix, AZ • On-site

Full-time

Posted 23 days ago

Job description

Overview:
Job Title: Five9 Manual Test Engineer
Location: Onsite - Phoenix, AZ / Raleigh, NC | Remote
Experience Required: 6-8 Years
Employment Type: Contract
Role Overview
We are seeking an experienced Five9 Manual Test Engineer to validate and ensure the quality of contact center and telephony solutions in enterprise environments. This role focuses on manual testing across IVR, ACD, CTI, CRM, and omnichannel platforms, with strong exposure to cloud contact center technologies.
The ideal candidate brings deep domain knowledge in Five9 and related CCaaS platforms, excellent analytical skills, and experience working within Agile/Scrum teams.
Key Responsibilities
Manual Testing - Contact Center Platforms
  • Perform manual functional, regression, and integration testing for contact center and telephony solutions.
  • Validate end-to-end call flows across IVR, ACD, CTI, CRM, and omnichannel use cases.
  • Test inbound/outbound call scenarios, routing logic, queues, skills, and agent workflows.
Platform & Telephony Validation
  • Execute testing across platforms such as Five9, Amazon Connect, Genesys, Avaya, and Cisco.
  • Validate SIP, VoIP, call routing, call transfers, conferencing, and failover scenarios.
Test Management & Defect Tracking
  • Create and execute test cases using TestRail, Zephyr, or similar test management tools.
  • Log, track, and manage defects using Jira.
  • Collaborate with developers, product owners, and platform teams to resolve issues.
Agile Collaboration
  • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, and retrospectives.
  • Review requirements and user stories to ensure test coverage and traceability.
Required Skills & Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.
  • 5+ years of manual testing experience in Five9 or contact center / telephony environments.
  • Strong understanding of IVR, ACD, CTI, CRM, and omnichannel contact center platforms.
  • Solid knowledge of SIP, VoIP, and call routing concepts.
  • Hands-on experience with test management tools (TestRail, Zephyr).
  • Experience with defect tracking tools (Jira).
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work effectively in Agile/Scrum environments.
Essential Skills
  • Manual Testing (Contact Center / Telephony)
  • Five9 Platform Testing
  • IVR / ACD / CTI / CRM
  • SIP & VoIP Concepts
  • TestRail / Zephyr
  • Jira
  • Agile / Scrum
Desirable Skills
  • Experience testing cloud-based contact center (CCaaS) platforms
  • Exposure to Amazon Connect, Genesys Engage, Avaya Aura
  • Experience working in distributed or remote teams
Technical Skills
Five9 | Amazon Connect | Genesys Engage | Avaya Aura | IVR | ACD | CTI | SIP | VoIP | TestRail | Zephyr | Jira | Agile Testing

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