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Amazon Logistics Customer Service Jobs (NOW HIRING)

Ottimo Resources

Logistics CSR

Miami, FL · On-site

Logistics Customer Service Agent Leading freight forwarding company is looking for a dynamic Logistics Customer Service Agent for their Miami branch! The Customer Service Agent facilitates the ...

Meador

Logistics Customer Service

Houston, TX · On-site

$20/hr

... of customer service experience in an office setting Logistics experience is required Bilingual (English/Spanish) a plus Must be punctual Must be open to working in an open concept environment ...

Amazon

Finance Manager, Amazon Logistics

Irving, TX · On-site

Amazon Logistics (AMZL) is transforming last-mile delivery across North America, and we're looking ... Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you ...

Pompanoosuc Mills Corp.

WI · On-site

... Service resolutions. * Ensure department adheres to all DOT regulations. * Ensure we exceed customer expectations and lead in developing our high level of customer satisfaction. * Champion logistical ...

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Amazon Logistics Customer Service information

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$34K

$79.1K

$121K

How much do amazon logistics customer service jobs pay per year?

As of Sep 10, 2026, the average yearly pay for amazon logistics customer service in the United States is $79,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Amazon Logistics Customer Service jobs?

For Amazon Logistics Customer Service jobs, the most frequently searched job titles are:

Business Intelligence Engineer, Amazon Logistics, WW AMZL Business Intelligence and Analytics - O...

Austin, TX • On-site

Amazon
IT Services • 10K+ employees
Learn more about Amazonexternal

$50.50 - $65.75/hr

Full-time

Re-posted 14 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,166 frontline employees who took The Breakroom Quiz

Job description

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast. Have you wondered where it came from and how much it cost Amazon to deliver it to you. If so, the Worldwide (WW) Amazon Logistics, Last Mile team is for you.

We manage the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner to deliver a smile for our customers.
Amazon Logistics is looking for a smart and ambitious individual to develop and support Amazon Logistics business intelligence and operations reporting and management systems. Amazon Logistics is a large, rapidly growing package delivery operation, that handles packages for Amazon and our customers with worldwide operations.
The potential candidate will support analysis, improvement and creation of metrics and dashboards on Amazon Logistics and Transportation by Amazon. In addition, she/he will work with internal customers at all levels of the organization - Operations, Customer service, HR, Technology, Operational Research, Health & Safety, Loss & Prevention

The potential candidate will enjoy the challenges and rewards of working in a fast-growing organization and a very international environment.
As an Amazon Business Intelligence Engineer you will be working in one of the world's largest and most complex data warehouse environments. You should have deep expertise in the design, creation, management, and business use of extremely large datasets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions

You should be expert at designing, implementing, and operating stable, scalable, low cost solutions to flow data from production systems into the data warehouse and into end-user facing applications. You should be able to work with business customers in understanding the business requirements and implementing reporting solutions.
Above all you should be passionate about bringing large datasets together to answer business questions and drive change.
Key job responsibilities
Partner with internal stakeholders across multiple teams, gathering requirements and delivering end to end solutions
Partner with Data Engineering and Software Development Engineers to prioritize and define AMZL data and BI development needs
Work with in-house scientists, global supply chain, transportation and logistics teams to identify new BI capabilities and projects
Lead and develop a team of Business Intelligence Engineers and Business Analysts
Conduct deep dive investigations into operations execution and business problems, identify opportunities, and lead or support implementation (role varies by opportunity)
Analyze and visualize large scale geo-spatial logistics and transaction data to articulate user behavior or delivery process problems, and output solid analysis report with recommendation.
Serve as liaison between the WW Planning and Analytics team and the operations business teams to achieve the goal of providing actionable insights into current delivery performance, and ad hoc investigations into future improvements or innovations. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations
Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting

What Amazon employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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