Schedule:
Part-Time | Tuesday – Friday | 9:00 AM – 5:00 PM
Schedule may transition to Monday – Friday.
Assignment Duration:
Temporary position from June through November, with a slight possibility of extension based on project completion timelines.
Position Overview:
Our client is seeking a highly organized and detail-oriented Virtual Training Coordinator to support the delivery of virtual training sessions during a large-scale digital transformation initiative. This role serves as the behind-the-scenes producer and administrator for virtual classes, ensuring smooth session execution while providing excellent support to both trainers and attendees.
This position is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and has strong technical and customer service skills.
Key Responsibilities:
- Coordinate and support virtual training sessions from start to finish
- Upload training materials for attendee access and download
- Monitor attendance and maintain accurate participation records
- Assist attendees and trainers through chat support during live sessions
- Organize and manage breakout rooms
- Support trainers with polling features, annotations, and session management
- Admit participants into virtual sessions and troubleshoot basic technical issues
- Post attendance records into the learning management system after each class
- Maintain detailed documentation and ensure accuracy across multiple systems
- Provide a high level of customer service and professionalism during all interactions
Qualifications:
- Strong attention to detail and organizational skills
- STRONG experience managing ZOOM meetings
- Ability to multitask and manage multiple priorities simultaneously
- Excellent communication and customer service abilities
- Comfortable handling challenges and troubleshooting in a live virtual environment
- Experience with attendance tracking and data entry preferred
- Proficiency with:
- Microsoft Outlook
- Excel
- Microsoft Teams
- SharePoint
- Zoom
- Learning Management Systems (LMS)
Preferred Skills:
- Previous experience supporting virtual meetings, webinars, or online training sessions
- Ability to remain calm and professional in fast-paced or changing situations
- Strong time management and follow-through skills
Company Description
Specialized Recruiting Group