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Remote Chat Operator Jobs in Oklahoma (NOW HIRING)

Data Strategy Lead

Oklahoma City, OK · On-site +1

$125K - $175K/yr

Remote work may be possible in Raleigh, NC; Atlanta, GA; Dallas-Fort Worth, TX; or Chicago, IL ... Let's chat! Salary Range: $125,000-$175,000, depending on experience and qualifications. What You ...

Data Strategy Lead

Tulsa, OK · On-site +1

$125K - $175K/yr

Remote work may be possible in Raleigh, NC; Atlanta, GA; Dallas-Fort Worth, TX; or Chicago, IL ... Let's chat! Salary Range: $125,000-$175,000, depending on experience and qualifications. What You ...

Remote Chat Operator information

See Oklahoma salary details

$11

$18

$27

How much do remote chat operator jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote chat operator in Oklahoma is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.11 per hour, depending on experience, location, and employer.

What is a Remote Chat Operator job?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What are the key skills and qualifications needed to thrive in the Remote Chat Operator position, and why are they important?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a typical day look like for a Remote Chat Operator?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.
What are the most commonly searched types of Chat Operator jobs in Oklahoma? The most popular types of Chat Operator jobs in Oklahoma are:
What are popular job titles related to Remote Chat Operator jobs in Oklahoma? For Remote Chat Operator jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Remote Chat Operator jobs in Oklahoma look for? The top searched job categories for Remote Chat Operator jobs in Oklahoma are:
What cities in Oklahoma are hiring for Remote Chat Operator jobs? Cities in Oklahoma with the most Remote Chat Operator job openings:
Infographic showing various Remote Chat Operator job openings in Oklahoma as of May 2026, with employment types broken down into 2% Internship, 84% Full Time, 8% Part Time, 2% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,063 per year, or $18.8 per hour.
Field Service Specialist - Remote Oklahoma

Field Service Specialist - Remote Oklahoma

Epson America, Inc.

Oklahoma City, OK • Remote

$75.28K - $94.10K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

The Field Service Specialist is responsible for providing support on Epson Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training and configuration to ensure a very high level of customer satisfaction. Ensure customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and post launch activities and works to build positive business relationships with Epson customers. This location for the role will be remote from the Oklahoma City area.

What you will be doing:

Analyze product failures and make repairs to quickly return equipment to production status either by telephone and/or on-site repair activities
Make recommendations for improved equipment performance
Document and submit service/repair activity
Return parts to warehouse as necessary
Inform customers of equipment supply items (ink, etc.) which require replenishment
Perform research and assigned special projects by Management
Perform product installations and conduct operator equipment production and maintenance training
Deliver service training to service vendors and partners as assigned by management
Apply electromechanical, printing and color theory, including knowledge of RIPs and the ability to create ICC Profiles with the installation, troubleshooting, and repair of equipment malfunctions
Identify potential customer dissatisfaction issues and resolve or escalate as necessary
Perform special research/projects as requested by Service management
 

Pre and Post Launch Activity:

Assist with the creation of Installation, Service, and Support documentation
Provide hardware, software, configuration, and networking support via telephone, email, chat, and on-site at defined level on assigned products
Perform phone, email, and chat duties as assigned by management
Perform customer site evaluations and product installations

Requirements, Skills & Experience:

  • Requires more than 50% travel, often on short notice (next business day service)
  • Support customers in the Oklahoma City area as well as other areas as assigned
  • Provide service training to dealers and other service partners
  • 5-8 years of experience in a similar role providing advanced product support for commercial and industrial printing products
  • Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program)
  • Ability to troubleshoot computer hardware and software problems
  • Ability to organize and write technical reports
  • Ability to read and understand product specification and manuals
  • RIP and ICC Profile experience
  • Field/on-site repair experience

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

  • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
  • Generous paid time off, including sick time, vacation, and holidays
  • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
  • 401K plan with company matching
  • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting hourly base pay for this role is between USD $36.19  and $45.24  (equivalent to $75,275 to $94,099 per year based on 2,080 hours).   Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
 

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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