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Amazon It Support Jobs in Georgia (NOW HIRING)

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

Kopius, Inc.

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

Job Title: IT Support Analyst Employment Type: Full-Time, Long-Term Role Location: On-site - Atlanta, GA Time Zone: U.S. Eastern Time (ET) Industry: Technology Consulting / Digital Services Work ...

Cajun Funding Corp

IT Support Engineer

Atlanta, GA · On-site

$85 - $120/hr

The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...

Church's Chicken

IT Support Engineer

Atlanta, GA · On-site

The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...

Amicis Global

IT Support

Alpharetta, GA · On-site

$20 - $24/hr

Title: IT Customer Support Location: Alpharetta, GA 30005 Duration: 6-12 Months Pay: $24/hr on W2 THE TEAM The Platform Solution Management team at Parametric: * We are responsible for defining and ...

Curant Health

IT Support Specialist

Smyrna, GA

The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...

Curant Health Georgia, LLC

IT Support Specialist

Smyrna, GA · On-site

$52 - $68/hr

The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...

New

Curant Health

IT Support Specialist

Smyrna, GA · On-site

The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Connect Staffing, Inc.

IT Support Technician

Atlanta, GA · On-site

$20.75 - $28.25/hr

Requirements * 3+ years of IT support or desktop support experience , preferably within a law firm or other professional services environment. * Experience providing Tier 1 and Tier 2 technical ...

Robert Half

IT Support Analyst

Brunswick, GA · On-site

We are looking for an experienced IT Support Analyst to join a collaborative technology team in Brunswick, Georgia. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented ...

HLBMA LLC

IT Support Engineer II

Ellabell, GA · On-site

Summary: The IT Support Engineer II supports the delivery, maintenance, and continuous improvement of both manufacturing IT systems and corporate IT services within a high-volume production ...

EyeQ Monitoring

IT Support Administrator

Atlanta, GA · On-site

We're looking for an IT Support Administrator to help keep our technology running smoothly across the organization. This role is the first point of contact for employee technology support, providing ...

EyeQ Monitoring

IT Support Administrator

Atlanta, GA · On-site

We're looking for an IT Support Administrator to help keep our technology running smoothly across the organization. This role is the first point of contact for employee technology support, providing ...

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Showing results 21-40

All JobsAmazon It Support JobsAmazon It Support Jobs in Georgia

Amazon It Support information

See Georgia salary details

$30.4K

$72.7K

$111K

How much do amazon it support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for amazon it support in Georgia is $72,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $84,000.00 per year, depending on experience, location, and employer.

What is an Amazon IT Support?

Amazon IT Support professionals are responsible for maintaining and troubleshooting the technology infrastructure that supports Amazon's operations. They handle technical issues related to hardware, software, and network systems, ensuring that employees can work efficiently. Their tasks often include setting up equipment, resolving connectivity problems, managing user accounts, and providing technical assistance to staff. These roles are critical in supporting Amazon’s fast-paced environment, keeping operations running smoothly, and ensuring minimal downtime.

What are the key skills and qualifications needed to thrive as an Amazon IT Support?

To thrive as an Amazon IT Support Specialist, you need a solid understanding of computer hardware, networking, troubleshooting, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and Amazon's proprietary systems is often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help set candidates apart. These skills ensure efficient technical support, minimize downtime, and contribute to a seamless user experience in Amazon's fast-paced environment.

What are some common challenges Amazon IT Support professionals face, and how can they effectively address them?

Amazon IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and adapting to rapidly evolving technologies. To address these, strong organizational skills, effective communication, and a proactive approach to problem-solving are essential. Collaborating closely with team members and leveraging Amazon's internal knowledge bases can also help resolve issues efficiently and maintain high service standards.

What is the difference between Amazon IT Support vs Amazon Network Technician?

AspectAmazon IT SupportAmazon Network Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCCNA, CompTIA Network+
Work EnvironmentOffice, data centers, remote supportData centers, network infrastructure sites
ResponsibilitiesHardware/software troubleshooting, user supportNetwork setup, maintenance, troubleshooting

Amazon IT Support focuses on assisting users with hardware and software issues, providing technical support across various devices and systems. Amazon Network Technicians specialize in maintaining and troubleshooting network infrastructure, such as routers and switches. While both roles require technical certifications and work in technical environments, IT Support emphasizes end-user support, whereas Network Technicians focus on network systems. Understanding these differences helps job seekers identify the right role aligned with their skills and career goals.

What are popular job titles related to Amazon It Support jobs in Georgia?

For Amazon It Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Amazon It Support jobs in Georgia look for?

The top searched job categories for Amazon It Support jobs in Georgia are:

What cities in Georgia are hiring for Amazon It Support jobs?

Cities in Georgia with the most Amazon It Support job openings:

Amazon It Support jobs near you
Infographic showing various Amazon It Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $72,742 per year, or $35 per hour.

Specialist, IT Support

AMI HOLDINGS LLC

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

Position Overview

We are seeking an IT Support Specialist to join our team.
Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks.
The role is primarily focused on end-user support and ensuring smooth IT operations across our US locations.

Key Responsibilities

Help Desk

  • Provide onsite and remote Tier 1–2 IT support for workstations, applications, operating systems, and user accounts.
  • Manage and prioritize helpdesk tickets, ensuring efficient resolution or escalation when needed.
  • Communicate clearly and proactively with users, providing guidance, status updates, and follow-up until resolution.
  • Create and maintain IT documentation, SOPs, FAQs, and knowledge base articles.
  • Support users during onboarding and offboarding (accounts, devices, access setup).
  • Provide regular reporting on support activity, recurring issues, and improvement points.

Hardware Preparation & Deployment

  • Prepare, configure, and replace laptops, desktops, and peripherals.
  • Coordinate the delivery, shipping, or handover of devices to employees across US locations.
  • Manage inventory, perform routine checks, and ensure devices meet company standards before deployment.
  • Troubleshoot and repair hardware or initiate vendor warranty processes when required.

Systems, Network & Security Support

  • Perform routine administrative tasks in Microsoft 365, Active Directory, Entra ID, and Intune (user provisioning, license management, device enrollment).
  • Monitor system alerts and follow established procedures or escalate as appropriate.
  • Assist with regular maintenance activities such as updates, backups, and device compliance checks.
  • Support the application of IT policies and security standards (MFA, password policies, access controls).
  • Collaborate with the IT Manager and external partners during system or security-related activities.

Qualifications

  • Minimum 3 years of experience in IT support roles with similar technical environment and responsibilities.
  • Strong knowledge of Windows 10/11, Microsoft 365, and typical workstation environments.
  • Familiarity with Active Directory, Entra ID, Azure, and Intune.
  • Excellent communication skills with the ability to interact effectively with non-technical users.
  • Strong organizational, troubleshooting, and follow-up skills.
  • Relevant certifications (CompTIA A+, Microsoft 365 Fundamentals, Azure certifications) are a plus.