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Amazon Investigation Jobs (NOW HIRING)

The WIM Investigator II is responsible for the day-to-day management of workplace incidents To ... At Amazon, security is central to maintaining customer trust and delivering delightful customer ...

The WIM Investigator II is responsible for the day-to-day management of workplace incidents To ... At Amazon, security is central to maintaining customer trust and delivering delightful customer ...

The WIM Investigator II is responsible for the day-to-day management of workplace incidents To ... At Amazon, security is central to maintaining customer trust and delivering delightful customer ...

The WIM Investigator II is responsible for the day-to-day management of workplace incidents To ... At Amazon, security is central to maintaining customer trust and delivering delightful customer ...

The WIM Investigator II is responsible for the day-to-day management of workplace incidents To ... At Amazon, security is central to maintaining customer trust and delivering delightful customer ...

The WIM Investigator II is responsible for the day-to-day management of workplace incidents To ... At Amazon, security is central to maintaining customer trust and delivering delightful customer ...

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Amazon Investigation information

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$25

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How much do amazon investigation jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for amazon investigation in the United States is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $31.73 per hour, depending on experience, location, and employer.

What is the difference between Amazon Investigation vs Amazon Fraud Analyst?

AspectAmazon InvestigationAmazon Fraud Analyst
Primary RoleInvestigates internal and external issues related to policy violations, security breaches, and operational concernsIdentifies and prevents fraudulent activities, analyzing suspicious transactions and accounts
Required SkillsAnalytical skills, knowledge of Amazon policies, investigation techniquesFraud detection, data analysis, risk assessment
Work EnvironmentCorporate office or remote, within Amazon's security and compliance teamsCustomer service centers, security teams, or remote roles within Amazon
Common CertificationsInvestigation or security-related certifications (e.g., Certified Fraud Examiner)Fraud prevention certifications, data analysis skills

Amazon Investigation focuses on broader internal and external issues affecting Amazon's operations, while Amazon Fraud Analyst specializes in detecting and preventing fraudulent activities. Both roles require analytical skills and familiarity with Amazon policies, but their core functions differ in scope and focus.

Does Amazon have an investigation team?

Amazon employs investigation teams to handle internal security, fraud, and policy violations. These teams often work with specialized tools and may require relevant experience or certifications in security or compliance. Their work helps maintain the integrity of Amazon's operations and customer trust.

What is an Amazon Investigation job?

Amazon Investigation jobs involve reviewing and resolving issues related to Amazon's policies, customer accounts, seller activities, or transactions. Employees in these roles typically analyze suspicious activities, handle account suspensions, investigate fraud or policy violations, and ensure compliance with Amazon's standards. They use specialized tools and follow set protocols to gather evidence, make determinations, and communicate outcomes to customers or sellers. These positions are crucial for maintaining trust and safety on the Amazon platform.

What are the key skills and qualifications needed to thrive as an Amazon Investigator?

To thrive as an Amazon Investigator, you need a keen analytical mindset, attention to detail, and a bachelor's degree or equivalent experience in areas like fraud detection or risk management. Familiarity with investigation tools, case management systems, and proficiency in Microsoft Excel or SQL are commonly required. Strong critical thinking, effective communication, and problem-solving abilities help you handle complex cases and collaborate cross-functionally. These skills are vital for accurately identifying fraudulent activity, ensuring compliance, and protecting Amazon's customers and brand integrity.

What are some common challenges faced by Amazon Investigation specialists, and how can candidates prepare for them?

Amazon Investigation specialists often encounter complex cases involving fraud, policy violations, or seller disputes that require critical thinking and attention to detail. A key challenge is managing a high volume of investigations while maintaining accuracy and meeting tight deadlines. Candidates can prepare by developing strong analytical skills, learning to use data-driven decision-making tools, and familiarizing themselves with Amazon's policies and compliance standards. Experience with customer service and conflict resolution is also beneficial, as the role frequently involves communicating findings to sellers and internal teams.
More about Amazon Investigation jobs
What cities are hiring for Amazon Investigation jobs? Cities with the most Amazon Investigation job openings:
What states have the most Amazon Investigation jobs? States with the most job openings for Amazon Investigation jobs include:
Infographic showing various Amazon Investigation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,859 per year, or $25.9 per hour.

Internal Investigations Manager - Risk, Travel and Expense Reimbursement Audit

Amazon

Arlington, VA

Full-time

Posted 22 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,064 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Join Amazon's Travel and Expense Reimbursement Audit (TERA) team and help protect one of the world's largest businesses from employee fraud, abuse, and financial misconduct. As a Risk Manager, you will lead high-impact audits and investigations that influence business decisions, strengthen internal controls, and shape how Amazon detects and responds to fraud globally.
The successful candidate is a problem solver who approaches problems with relentless tenacity, has exceptional attention to details and works effectively with diverse stakeholders and senior leadership.
This is a highly visible role that combines investigative expertise, analytical problem-solving, and strategic risk management. You will have end-to-end ownership of the entire audit process

As a trusted advisor to stakeholders such as HR, Legal, business and Finance leaders, you will drive audit and investigations outcomes while balancing customer trust, fairness, and risk.
Beyond individual audits and investigations, you will identify emerging fraud trends, uncover systemic control gaps, and partner with cross-functional teams to improve processes, strengthen fraud detection, and prevent future losses. If you thrive in solving complex problems and making a measurable impact at scale, this is an opportunity to shape the future of fraud risk management at Amazon.
Key job responsibilities
- Lead complex fraud and abuse investigations, independently analyzing evidence, conducting investigative interviews, and making legally defensible findings and disciplinary recommendations.
- Partner with HR, Employee Relations, Legal, Finance, and business leaders to align on investigation outcomes, influence decisions, and communicate findings to senior leadership.
- Investigate high-impact cases, exercising sound judgment to assess fraud risk, protect Amazon from legal and reputational risks, and support internal and external counsel and law enforcement when appropriate.
- Identify emerging fraud trends and root causes, partnering with cross-functional stakeholders to strengthen controls, mitigate risk, and prevent future losses.
- Serve as a subject matter expert by mentoring investigators, developing SOPs and best practices, and driving AI-enabled fraud detection through data-driven rule development, experimentation, and continuous optimization in partnership with technical teams.
A day in the life
Your day may start by reviewing an active investigation, analyzing evidence, or preparing for an interview - but expect the unexpected. In this role, priorities can shift quickly as new cases, stakeholder questions, or emerging risks come up

Every investigation is different, bringing new challenges and opportunities to learn. You'll collaborate with a global team of investigators across the U.S., UK, India, China, and the Czech Republic, sharing perspectives, engaging in healthy debates, and supporting each other as a close-knit team. No two days are the same, and that's what makes this role exciting.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US